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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,851 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't as heavy as my old animal, and I am not sure if it will last 12 years either. So far so good. I like not having to deal with filters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great step up from cordless vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my cordless dyson because the battery has never seemed to last very long. This definitely does the trick, but my one complaint is that it feels somewhat cheap in terms of quality. The handle is concerning with how cheap the plastic feels and the plastic bits that hold the cord don’t seem like it will stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a nice job cleaning on multiple surfaces. Air port on the handle is a bit odd.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when it was half off. Blows the shark out of the water it was replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize how much our previous vacuum was failing until we got this one! Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up everything Way better than any other vacuum I have owned Worth the Higher cost

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Pet vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older Dyson was not doing the job after I adopted my cat. This one is super powerful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return after 1 day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw great reviews on Dyson's, decided to splurge.Highly disappointed with performance on my deep pile carpeting (not shag). Difficult to push/pull vacuum, rotary brush stopped spinning. Dyson said I should have contacted carpet company before buying.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Jay with Dyson. Dyson brush bars have a row of anti-static carbon fiber filaments to remove fine dust from hard floors, and stiff nylon brushes remove ground-in dirt from carpets. There's no need to adjust anything when moving from one floor type to another. We would like to learn more about your experience, please send us an email with your contact details to [email protected] and we will be in touch. Best wishes, Jay Dyson Online Support Dyson-EN_US

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great with only one Flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great vacuum but with the ball it is difficult to get into certian spots. That is is the only problem other wise I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Works wonders on our cat hair problem! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not sure about all the benefits that it claims

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had dyson products for a while now. With the exception that this one seems bigger and more powerful, I have my doubts about delivering and all the good things that it claims. It is by far the most expensive dyson product we have purchased. Not sure I would recommend this particular model.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry that you seem unsure, thus far in your use, on the performance of your new Dyson Cinetic Big Ball Animal + Allergy vacuum. Dyson Cinetic machines are our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use.

      Please consider reaching out to us directly at [email protected]. We're always keen on providing support if ever needed.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has great suction. would recommend it to all my friends definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great for homes with animals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for homes with animals! No need to re-vacuum over pet favorite sleeping spots on carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! She couldn’t Believe how much it sucked up on the firstrun. .

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cleans very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawbacks are it is a heavier vac, is harder to maneuver, and it is somewhat harder to remove the canister to empty it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! Works well and comes with lots of extra attachments. Picks up everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum, deep cleans our carpets. This vacuum is extremely durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't hesitate to pick up this vacuum. It'll do everything you want it to and more. I have 5 kids, 3 dogs, a cat, and a smattering of other people in the house. It really helps and all the attachments make this the best vacuum for me.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    kickass vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best 500+ dollars spent worth every penny! if you have animals for sure best thing out there!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is great. Our old one was over 12 years old . Still works but ready for a new one.

    I would recommend this to a friend