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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have3dogs and this picks up the dog hair very well. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great price great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson! Makes me excited to use it! Strong suction and really picks up the dirt!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Vacuum I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is well worth the money! It's light, easy to maneuver, and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done efficiently and effectively taking care of the most difficult dog hair

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a fine job lifting dust and dirt off both carpets and my tile flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson - Cinetic Big Ball Animal + Allergy Bagless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Cinetic Big Ball Animal + Allergy Bagless Upright Vacuum - Iron/Nickel Awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum for carpets and hardwood floors. Great vacuum for pets. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a great picker upper. Found one. Love the engine and strength of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum does an excellent job, easy to empty vacuumed dirt also easy to maneuver...

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum would def buy again it gets dirt you didn’t know you had

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is great. It’s a little heavy and no place to store all the attachments.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear you are satisfied with the suction. This vacuum uses our latest cyclone technology which makes it more efficient at picking up debris. As for the attachments, it does allow you to store 2 attachments directly on the machine.

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with a description of the issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I Love My Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is amazing. Does a great job. I get plenty of dirt up every time I vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up superficial dirt, I can tell because the water changes color. I've only used it on large expanse of ceramic tile. It dribbled when I tried to carry it across the carpet to another patch of tile. And, then the instructions said to let it sit an hour after using to let it finishing dribbling. Maybe all of them do that, but I still am not happy with that aspect of this one. I like the separate tank for dirty water.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Aimee with Dyson. I am unsure of the machine that you are providing the review for, as our vacuums are not designed for use with water or liquids. By using water with the machine, it would compromise the machine itself, and void the warranty as per the operating manual. We would like to assist with any Dyson vacuums that you may have. To do so, please email us at [email protected], with your inquiry, and we will respond as quickly as possible. Best Wishes, Aimee Dyson-EN_US

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Picks up the dog hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still like the older version of the Dyson animal better, but the new one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum that you can buy and I don't think I will need another one for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great step up from cordless vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my cordless dyson because the battery has never seemed to last very long. This definitely does the trick, but my one complaint is that it feels somewhat cheap in terms of quality. The handle is concerning with how cheap the plastic feels and the plastic bits that hold the cord don’t seem like it will stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Top Shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just replaced an old Dyson that I gave away prior to a move. Best Vac hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dysentery vacuum and does a great job on my carpets and it is noiseless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, awkward to use, older model superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely disappointed in this vacuum, don't quite understand how the quality and ease of use declined so greatly in such a highly rated, higher end product. I love my older model Dyson, it is about 10 years old, in great condition but needed some parts replaced; a gasket,belt, and filter. Before the parts arrived I ended up needing to vacuum for guests so I got a new Dyson and planned to re-purpose the older one. I did some quick research on price & performance, and at the store ended up choosing the best model Best Buy had to offer, as family has allergies and I was expecting a long lasting, quality product. From the very first time I set up and used this vacuum I was unhappy, the suction is equal or less than my 10 year old model, motion is not smooth, difficult around furniture. This unit is hard to control; the roller ball is very hard to maneuver and REALLY hard on your arm & shoulder. I am fairly athletic and can only imagine someone who wasn't would find it difficult and painful to use even for a short time. The tools and bag seemed exciting at first but quickly realized that there is no on board storage for even the 1-2 most commonly used accessories and nowhere to put the bag unless you want to carry it like a purse from room to room. The new accessories only work with the new models because they click into the hose instead of a tension fit.. Seems like the idea behind all the new tools is good but the execution is poor, down to the way the accessories don't fit neatly into the pockets of the bag. For the price I feel like there are many competitors models with superior performance at about 1/2 the cost. I was a big fan & cheerleader for Dyson but unless there is a major improvement in quality this will be my last. If I hadn't needed to use this the night I purchased it I would have returned it the very next day, but once it was used & the clear canister showing such I felt stuck. Honestly with the parts replaced my older model works good as new, I wish I had not splurged on this expensive, clunky, so-so vacuum. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      HI there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal + Allergy. We appreciate your loyalty. However, we are sorry to hear you are less than satisfied with your machine. We would value the opportunity to learn more about your experience as comments from consumers who use our products and services over time are very valuable to the development of future products. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Can not go wrong with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth Dyson and three I still own. Would recommend to everyone!!!

    I would recommend this to a friend