Customer Ratings & Reviews
- Model:
- 664609-01
- SKU:
- 12181517
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Dyson Purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was way too big and very loud and seemed a little flimsy. I do not recommend this item. Although I have always liked this company for other products, this is not something i would recommend. It did not feel sturdy and it was in the way.
No, I would not recommend this to a friend- Pros mentioned:Air quality
Dyson fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these fans. They are reliable and put out alot of air.
I would recommend this to a friend Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no issues, easy to use, clean the air quickly
I would recommend this to a friendNo more dog stink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working tremendously well. The dog stink has disappeared and now there is no “fake” smell trying to cover anything up. Just no smell at all. Might need a second one for upstairs.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my daughter and son-in-law and they really like it.
I would recommend this to a friend- Pros mentioned:Noise level
Kg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very quiet blows cool enough for me can’t do it without it
I would recommend this to a friend Motor Malfunctioned After 3 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with this product. I purchased in late June 2025 and motor started making loud noise in September. I contacted Dyson’s customer service and they instructed me to mail the fan back. I could not find a box to ship the fan with so I just ended up driving it the 45 minutes to the service center. I was given a claim ticket and told they would follow up shortly. It has now been three months and I cannot contact anyone at the service center. I have left multiple voicemails with no response. I have also contacted Dyson customer service twice and their response is to reach out to the service center. I am On a carousel that goes nowhere. For a company that has a warranty for such an expensive product, they sure make it difficult to use it.
No, I would not recommend this to a friend- Cons mentioned:Price
- Not happy about it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Dyson Cool Gen1 fan and air purifier hoping for a high quality product given at the brands reputation and price tag. How ever I have been disappointed with the value I received for the hefty price I paid. The fans performance does not meet my expectations neither do I for the air purifier device. I expected better quality. I feel this is a particular product and its geeky designed look , did not live upto its price point ! I hope this helps. I still recommend people to purchase themselves, try it but it didnt do any good to me at all. This review does not reflect who the company is or does not reflect Best Buy at any cost at all.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you’re facing and ensure that your experience with our product improves. We also understand that the price may seem high, but we assure you that it reflects the meticulous care, superior materials, and innovative technology that go into creating a product that meets the highest standards. Your satisfaction is our top priority, and we believe that the long-term benefits and durability of our product provide great value. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and great customer service. We would recommend to family and friends.
I would recommend this to a friend- Pros mentioned:Air quality
Dyson fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good item, everyone should have one
I would recommend this to a friend nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just unboxed today scanned the bar code watched the video for instructions
I would recommend this to a friendGood air filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it shows the current pollen level that it needs to absorb in the room even when your humidier is on the other room it detects it. The strength of fan at lvl 10 is not that strong aa compared to normal lasko blade fan.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase my wife love it and a happy wife is a happy life
I would recommend this to a friendDyson fan and purifier
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson products are amazing first of all, bought this fan due to my wife always being hot. He blows cool air and purifies all in one can’t beat it.
I would recommend this to a friend- Pros mentioned:Air quality
Bad fan, good purifier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purification is cool but it sucks as a fan. You can have it on max right in front of you and itll barely be a breeze but i think it's working well as a purifier
I would recommend this to a friend Works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Wish you could use the purifier without the fan on but other than that it is perfect.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Cool Gen1 TP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
not bad tbh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled at first, but it keeps my bedroom cool just have to set the fan in a well ventilated area in room, if it’s in a corner it’ll only ventilate the stale ahh air.
I would recommend this to a friendExcellent product, Excellent customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent customer service. Order online for pick up in store - process was efficient and staff professional.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps keep the air from the a/c flowing while filtering the air.
I would recommend this to a friendManuel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine,however no instruction manuel was included so, I’m not sure if I’m using it correctly
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Rita, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.