
The Dyson Purifier Cool Gen1 purifying fan automatically senses, captures and traps pollutants to purify your whole room¹, while removing 99.97% of particles as small as 0.3 microns.³
A: I was told by the knowledgeable best buy dude ,that it was last years model, i when for the ""cheap one "" so still have alot of life ahead, i am ordering at least two extra filters just to be ok,they recommend changing the filter at least every 6 months or so
Q: There are two white tapes on the unit - can I remove?
A: Yes please remove those to allow your machine to oscillate as it should. It is just packing tape.
A: Already installed
A: Hello, thank you for your recent purchase of the Dyson Cool Gen1 TP10 Purifier and for reaching out to us. We apologize for any inconvenience caused by the lack of instructions for the remote control. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. There should indeed be instructions included. You can find the user manual and detailed instructions for the remote control on our official website. If you prefer, you can also reach us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
Q: Does this remove VOC particles?
A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson Cool Gen1 TP10 Purifier. We understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson Cool Gen1 TP10 Purifier is designed to remove VOC (volatile organic compound) particles. It uses a HEPA H13 filter that captures 99.95% of particles as small as 0.1 microns, and a layer of activated carbon that removes odors and gases, including VOCs. For detailed information, please email us at [email protected]. We would be delighted to assist you further.
Q: Can you use this without using the purifier?
A: Hello, thank you for reaching out to us, we would like to inform you that the yes the Dyson Cool Gen1 TP10 functions both as a purifier and a fan, meaning you can use it just for airflow without activating the air purification feature. You can adjust the settings to simply circulate air without relying on the purifier mode.. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Q: Does this model have a two year warranty from Dyson?
A: Hello, thank you for your query regarding the Dyson - Cool Gen1 TP10 Purifier. Yes, the Dyson Cool Gen1 TP10 Purifier does come with a two-year warranty from Dyson when purchased through authorized retailers like Best Buy. This typically covers parts and labor for any manufacturing defects. Be sure to register your product with Dyson after purchase to activate the warranty and access support if needed. You can reach Dyson customer support at [email protected] or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.