Customer Ratings & Reviews
- Model:
- 664609-01
- SKU:
- 12770425
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the product for its effectiveness in filtering air quality and its quiet operation. Many also appreciate its strong fan performance, ease of use, and sleek design, noting its benefits for allergy relief and 350-degree oscillation. However, some customers feel the product is overpriced and express a desire for a remote control.
This summary was generated by AI based on customer reviews.
Best purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dyson air-purifier has been the best purchase I’ve ever made! I have two dogs and I no longer have to turn on candles to eliminate pet odor. As a bonus I also love that it works as a fan too!
I would recommend this to a friendMotor Malfunctioned After 3 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with this product. I purchased in late June 2025 and motor started making loud noise in September. I contacted Dyson’s customer service and they instructed me to mail the fan back. I could not find a box to ship the fan with so I just ended up driving it the 45 minutes to the service center. I was given a claim ticket and told they would follow up shortly. It has now been three months and I cannot contact anyone at the service center. I have left multiple voicemails with no response. I have also contacted Dyson customer service twice and their response is to reach out to the service center. I am On a carousel that goes nowhere. For a company that has a warranty for such an expensive product, they sure make it difficult to use it.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this fan for several months now and it’s still in perfect condition. Highly satisfied with this purchase
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Purifier
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purifier. The auto feature doesn't seem to ever turn on for me I keep it on manual settings and have it on most of the day.
I would recommend this to a friendGood fan
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 2 of these for 6 months. I don’t notice them freshening the rooms they’re in at all but they’re a good fan.
I would recommend this to a friendRecommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most versatile and effective air purifier-fan out there. It’s very quiet.
I would recommend this to a friendDyson!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan helps cool down the room on a hot day. It's very quiet even at its highest setting. Just wish it was wifi capable. Still does the job.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has really lived up to its reputation and all of the positive comments read prior to purchasing.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Sleezy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Good fan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A no nonsense fan with minimal smart features. Overall like using it but no app connectivity.
I would recommend this to a friendAmazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have in your home, it’s elegant, modern, and the best quality ever, my house feels so fresh since I brought it!!! Highly recommended
I would recommend this to a friendGreat for cool nights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one thing thats not great about it and its that when its blowing full blast you most definitely hear it but it for sure helps in texas heat
I would recommend this to a friendAwesome purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it definitely takes out smells from cooking great product
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great it is an amazing quality fan and Dyson never fails
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Cool Gen1 TP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great but unable to maintain through Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve loved this filter/fan but am unable to find replacement filters
No, I would not recommend this to a friendTHE Air Purifier Everyone Needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strongly recommended product, best bag for your buck. Meet my expectations by removing unwanted oder and love the design.
I would recommend this to a friendIt’s okay not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not too bad it’s just annoying that without the remote you can barely do much and that remote gets lost sometimes they should put like a tracker on it for the amount of money this thing costs
No, I would not recommend this to a friendCool but yet cut down on hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $400 I expected it to reduce pet hair in air. Seems to be helping with dust.
No, I would not recommend this to a friend- Cons mentioned:Price
Not really worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. I’ve had it few months now and regret spending on this. I can’t tell about the air quality being any better but barely blows air and the remote is a little plastic thing, would’ve assumed it would’ve been better quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Good purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, is warming the apartment very good and it is not noisy.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but forcing 50 characters here kind of spoils it
I would recommend this to a friend