Customer Ratings & Reviews
- Model:
- 413125-01
- SKU:
- 10736134
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Loved Dyson products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, value is just right, easy to use , convenient
I would recommend this to a friendWireless Plug is terrible!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife 2X already. She says it's amazing when it works. The issue we've encountered on both straighteners is the wireless contact cord. In both instances the magnets becomes weak and the unit won't charge. I'm glad we picked up the extended warranty, but for $500 I would expect better quality.
No, I would not recommend this to a friendJust died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years, when warranty expired its not charging anymore. i visited repair center and was told that battery died and just hold onthe unit as they dont have a way yet to repair it. Urgh. This is expensive item and not expecting the poor quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Hair Straightener. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to us on askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This straightener does work good, but not for long. Mine went out after just a year. The overheating signal kept turning on even at the lowest setting. Trying to replace it was so difficult. Dyson has terrible customer service. I got a new one after 2 weeks, and after using it only twice, a new warning signal keeps popping up. It is telling me to reset it which is not working. For a brand new straightener to do this is ridiculously. I would expect more for the price. Now i have to deal again with the terrbile customer service for a solution.
No, I would not recommend this to a friendDO NOT BUY!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS FLAT IRON unless you get the additional warrantee from BestBuy. I wish I had read these reviews before buying. Like a lot of other people, the battery died in my flat iron just after the 2 year warrantee expired. After a few more months, it won't even work while plugged in. I contacted Dyson who told me they couldn't do anything since it was out of warrantee. They gave me the number for their repair shop where I could take it to have the battery replaced. Since it's no where near my house, I called them to find out how much it would cost to replace the batteries and was quoted OVER $300. Complete and total rip off! Beyond livid that I spent over $500 on this for it to completely die in less than 3 years. I expected more from Dyson!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are truly sorry to hear about your experience with our product and the frustration it has caused. This is not the kind of experience we strive to deliver, and we value your feedback as it helps us improve.
We understand how important it is for products to meet expectations, especially when it comes to reliability and long-term usage. Your concerns regarding the warranty coverage and repair costs have been noted, and we’d like to assist you further.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for bringing this to our attention. We appreciate your patience and understanding.
Another amazing product from Dyson.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife LOVES this and I think the technology is so COOL!
I would recommend this to a friendDo not purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the Dyson Corrale straightener. My straightener stopped working just outside of the warranty period. I called to troubleshoot and Dyson said it was a non-repairable code. They do not stand behind their products and basically told me I am out of luck. Apparently this is a known issue with this product.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are very sorry to hear about your experience with the Dyson Corrale Hair Straightener. We understand how frustrating it can be when a product stops working just outside of the warranty period, and we apologize for any inconvenience this has caused. Your feedback regarding the non-repairable code and the response from our customer service is important to us. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.