Customer Ratings & Reviews
- Model:
- 180846-01
- |
- SKU:
- 6172784
Customer reviews
Rating 4.6 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Cyclone V10's powerful suction and ease of use, praising its lightweight design and cordless convenience. Many appreciate the multiple attachments and improved performance compared to standard vacuums, although some find the battery life could be better. The high price point and small dustbin are also frequently mentioned drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Great, bought this in Dec & now it’s not working.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in Dec & now it is not working. We clean it after each use. Just so disappointed with it. Hope I can return it!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Patty, this is Kelly with Dyson. It sounds very unusual that you're having an issue with your Cyclone V10 Absolute not working or holding a charge so soon after receiving it. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Dyson V10 Vacuum doesn’t On Turn Fully Charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years 8 months after purchase, fully charged but cannot turn on. Tried contacting Dyson, they use text messages or email to contact you, haven’t heard from them yet even though they say a Agent will be with you shortly. Didn’t think I needed the extra warranty since it is so expensive, but wished I’d purchased it since the 2 year manufacturers warranty just expired. Really Upset, thought Dyson was quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
Quite disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as good as other people said. Battery life sucks, unless you keep using level "Low". You might use it as a "second" vacuum machine at home.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Frankie, this is Kelly with Dyson. I'm sorry to hear you're having trouble with your Dyson Cyclone V10. Please keep in mind that your machine will offer three suction modes for use with cleaning around your home. Along with three different suction modes, you will also have a suction control slider at the cleaner head for use with cleaning across both hard floors and carpet. As a result, we would not expect you to require the MAX suction setting, as it is only intended for use with tough cleaning jobs and also provides the least amount of run time, while providing additional power for the job. In suction setting 2 Dyson Cyclone V10 will provide up to 20 minutes of run time with a motorized cleaner head or up to 30 minutes when used in suction setting 1. Without the motorized cleaner head, Dyson Cyclone V10 will provide up to 60 minutes of run time on a full charge, making it our longest running cordless model to date. We'd value the opportunity to learn more about your experience with your machine to help ensure that you are able to enjoy your machine as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Worst vacuum I've ever had.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets clogged all the time. Short battery life. I went back to my regular Dyson upright.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t vacuum my house. Always having to recharge to finish the house.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cyclone V10. The new Cyclone V10 is our longest running and most powerful cord-free to date. It has three different modes that provide different levels of suction and run time. The lowest mode, which runs for up to 60 minutes, is recommended for hard floors. The mid-mode is great for cleaning carpets and will give you about 20 minutes of run time with a motorized floor tool. The max mode has the lowest run time and should only be used for heavy duty jobs and removing dirt hidden deep in the carpet.
If you are not getting the specified run times, please contact us at [email protected],
include your name and contact information, and we will be glad to assist.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Suction
Rated 5 out of 5 stars
Hands down best vacuum EVER!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new design V10 vacuum from Dyson can truly be your ONLY vacuum for your home, car...your everything. Set up is simple, all you need is to use the hardware provided to easily mount the charging cradle on the wall...plug the V10 in and charge for about 3.5 hours (for the first charge). Once you charge and are ready to go, just pick from the various attachments provided...shorter ones for cleaning your car or minor touch up here or there or use the longer stick attachments to use as you would a traditional vacuum. There are two brush heads for the job, one that is for more delicate flooring materials and one for your normal everyday cleanup. You can choose from different power settings on the unit itself and on the brushes, one interesting issue I had was the V10 is SO powerful that I had to back down from the max setting on an Oriental rug in my house as it was pulling so forcefully the vacuum couldn’t move unless I lowered the suction...now that’s some power. The V10 picks up anything you throw at it, is just big enough and has the power of the best traditional vacuum you can think of and then some. Get this vacuum, you won’t regret it.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Dyson V10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful suction, easy to use. Great for everyday use. Perfect if you have kids or pets and want to vacuum something quick, just pull it off the wall and it's ready to go
I would recommend this to a friend Rated 1 out of 5 stars
Much Hype Poor Performance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I've ever made. Doesn't hold a charge, Difficult to get started. Filter stays wet long after washing it. Thought about returning it many times, but just never did it. Good money poor;y spent. Save yourself the disappointment.
No, I would not recommend this to a friendRated 2 out of 5 stars
Lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better....................???????????????
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after just 3 years do to weak plastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the trigger broke rendering it useless after just 3 years. This was too expensive for a simple piece of plastic to be so cheaply made.
No, I would not recommend this to a friendRated 1 out of 5 stars
Run time is not 60 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not happy with the amount of run time on his cordless vacuum. This vacuum died after about 15 minutes and it was not even a constant 15 minutes. We returned this item.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Bonnie, this is Kelly with Dyson. I'm sorry to hear you're having trouble with your Dyson Cyclone V10 Absolute. Please keep in mind that your machine will offer three suction modes for use with cleaning around your home. Along with three different suction modes, you will also have a suction control slider at the cleaner head for use with cleaning across both hard floors and carpet. As a result, we would not expect you to require the MAX suction setting, as it is only intended for use with tough cleaning jobs and also provides the least amount of run time, while providing additional power for the job. In suction setting 2 Dyson Cyclone V10 will provide up to 20 minutes of run time with a motorized cleaner head or up to 30 minutes when used in suction setting 1. Without the motorized cleaner head, Dyson Cyclone V10 will provide up to 60 minutes of run time on a full charge, making it our longest running cordless model to date.
I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
I hate vacuuming, but this vacuum is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson V10 Absolute cordless is an awesome vacuum! I have had a Dyson upright before. But it was so clunky and it seemed the cord was always in the way. I hated using it. I bit the bullet and bought the V10 Absolute. I am so glad I did. Now I have a vacuum I actually use almost daily. It’s so light and easy to use. The attachments are great and make it really easy to clean. As to the comments regards the battery on high only goes for 7 minutes, I have never had to use it on high. I have done a two bedroom apartment on medium with lots of battery left. So glad I got it. Worth every penny!
I would recommend this to a friend Rated 1 out of 5 stars
Poor craftsmanship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked the wind tunnel part the first month when my son knocked it over onto our pergo floor...
No, I would not recommend this to a friendRated 1 out of 5 stars
this is a very bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a used machine, that’s very bad experience with bestbuy. I wanna return back. David
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, doesnt pick up dirt well, and feels cheaply made.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Thank you for your review on the V10 Absolute. The V10 sports powerful suction in standard mode, and features a medium mode and max mode for any particularly stubborn messes, depending on the need. If you find you're experiencing suction issues, even on max, please contact us [email protected], include your name, serial number and contact information, and we will be glad to assist.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:SuctionCons mentioned:Dustbin size
Rated 5 out of 5 stars
Great so Far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.(04/20/18) I purchased this vacuum a few days ago. So far, I have used it until the battery died. On the low setting I was easily able to pick up dog hair. We have 3 dogs that shed a little bit all year, and blow their coats twice a year. We are currently in that season where they are blowing their coats. Has I used this vacuum, I had the empty the collection container ~6 times. It could not be any easier to empty. It is a little annoying that you must remove anything attached to the vacuum to empty, but it is a very minor annoyance. Really, the only thing I have a minor gripe about in that the max fill line on the canister is about half way up the actual canister. It just seems a little deceiving what you see this big plastic collection container, and you realize that you can only fill it half way. Again, this is a minor grip. I did use the MAX setting and when over the areas I used the low setting on. It just picked up some extra fine dirt that the low setting left. It did drain the battery quick. You could feel the vacuum heat up while using it. To conclude, so far so good. This vacuum is wonderful at its job.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Awesome on wood look porcelain!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just built a 2500sf house with all wood look porcelain and a couple area rugs. We always keep our house clean and I was really surprised when I bought the V10 absolute today and used it for the first time. It picked up all kinds of hair and dust that was not visible to the naked eye. I vacuumed the majority of the house in 20-25 minutes on low setting and only used one bar. I did use the max mode on the area rug and it did phenomenal. Our tile has a lot of texture so it’s hard to say which cleaner head did the best job. I’m sure if you have actual hardwood floors then you’d probably want the V10 absolute but with the tile I have, the Motorhead or animal probably would’ve worked just as well. I would highly recommend this vacuum to anyone that keeps their house fairly clean and just wants to make cleaning a little fun and a lot easier. I researched for several weeks before deciding on the V10 absolute due to the price and my needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dyson V10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to clean and maintain. Great for home use as well as auto
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great for a dog lover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Dyson Cordless 2 weeks ago. I have an English Cream Golden Retriever that sheds. I vacuum daily and it is amazing how much it picks up the dog hair. I use it on the lowest battery setting and can vacuum for an hour with battery life to spare. I have the carpet and the floor tools. I think the floor tool is worth the extra money. This is an amazing vacuum due to the light weight and small size. It is easy to take from the closet and do a quick run without a cord. It lays flat to get under furniture where as an upright vacuum is too bulky to slide under a sofa. I also threw it in the back of my car to travel to my daughters house to use there. She loved that it was so quiet. Highly recommend! Worth the money.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good battery life, great suction Over all very satisfied
I would recommend this to a friend


















