Customer Ratings & Reviews
- Model:
- 226319-01
- SKU:
- 6172783
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone V10 Animal's powerful suction, ease of use, lightweight design, and long battery life. Many appreciate its cordless convenience and strong performance, particularly on carpets. However, some customers point out that the price is high and the dustbin could be larger. A few also mention challenges with filter maintenance and the trigger mechanism.
This summary was generated by AI based on customer reviews.
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good lightweight vacuum. Great purchase on Black Friday
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but putting it on boost kills the battery in like 30 mins
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerfull, easy to use and clean. good accerories.
I would recommend this to a friendNice vacuum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good. Could use a longer battery life.
I would recommend this to a friendEasy to use, but a little heavier than Dyson 7.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain except that the bin would stick when I tried to empty it.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it but the battery does not stay charged long
I would recommend this to a friendGreat but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great About 25 minutes use for high power mode
I would recommend this to a friendCharge doesn’t hold!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great when it works, but we have had for 16 months and it no longer holds a charge. Very disappointing!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jennifer, this is Kelly with Dyson. Your Dyson Cyclone V10 should still be holding a charge, and we'd love to troubleshoot the issue with you to make sure your vacuum is performing as intended. Please touch base with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Great Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit but upgraded to newest V11. Only thing clogged a lot it seemed
I would recommend this to a friendGreat buyb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to clean after my todder now .
No, I would not recommend this to a friendAwesome vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome vacuum. The only downside is the battery life.
I would recommend this to a friendDo not buy this overpriced crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. Doesn’t hold a charge. Doesn’t fit under tight spaces like my other vacuum. Suction is subpar. Return back to Best Buy. 0/10 DO NOT RECOMMEND!!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .This is Amanda from Dyson. Our Dyson experts are available and ready to help with your V10 Animal! Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Amanda Dyson Customer Support
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good but won’t pick up bigger stuff on the floor
I would recommend this to a friendDon’t waste your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just returned. written on the box that it works 60 minutes. I doesn’t even work like 30 minutes.don’t waste your money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Amena, this is Kelly with Dyson. We're sorry to hear that you've had run time issues with your Cyclone V10 Animal. The actual run time you will receive will vary based on power mode, dust level, floor type and the attachment/tool used. Dyson cord-free machines offer anywhere from 5-60 minutes of run time on a single battery charge. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Easy vacuum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is perfect, even though a bit overpriced.
I would recommend this to a friendGreat cordless sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sweeper but needs longer battery life is only con to using it
I would recommend this to a friendLight but terrible battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible. Were going to exchange it for the Dyson Animal like we use to have. The light weight doesn't make it better. Again, the battery is terrible.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tim, this is Kelly with Dyson. We're sorry to hear that you've been disappointed with the battery life in your Cyclone V10 Animal. Depending on the suction mode in use, you should expect to get 5-60 minutes of run time, on a single battery charge. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Trigger
Defects and Poor Replacement Support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month the trigger was stuck while vacuuming and eventually caused the main unit to become unusable. I submitted a warranty request to Dyson for a new unit and was told this was a common problem. It's been about 40 days and they keep telling me there is a shortage of replacements and I need to wait on shipments. Doing a web search on the unit confirms it seems to happen often, which isn't so much of an issue if it could be replaced effectively.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Michael, this is Kelly with Dyson. We are sorry to read your review, and to hear that you've experienced issues with the trigger on your Dyson Cyclone V10 Animal. We're also sorry to learn that you have been waiting this long to get a resolution to this issue. This is certainly not the type of experience we would expect for you to have. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
great for getting dog hair off my wood floors dail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for getting all of the dog hair off my wood floor
I would recommend this to a friendDyson V10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective says clogged after short time and doesn’t run. I cleaned it every time I used it! It was aweful and I don’t have time to take it and clean it all the time.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .We are sorry to hear your product stopped working. We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.