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Customer reviews

Rating 4.7 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Cyclone V10 Animal's powerful suction, ease of use, lightweight design, and long battery life. Many appreciate its cordless convenience and strong performance, particularly on carpets. However, some customers point out that the price is high and the dustbin could be larger. A few also mention challenges with filter maintenance and the trigger mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,488 reviews
  • Rated 4 out of 5 stars

    Good Vacuum for cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want. It does use battery very quickly when operated on maximum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lightweight vacuum. Great purchase on Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but putting it on boost kills the battery in like 30 mins

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerfull, easy to use and clean. good accerories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, but a little heavier than Dyson 7.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain except that the bin would stick when I tried to empty it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Could use a longer battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not that great About 25 minutes use for high power mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it but the battery does not stay charged long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit but upgraded to newest V11. Only thing clogged a lot it seemed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buyb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to clean after my todder now .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charge doesn’t hold!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great when it works, but we have had for 16 months and it no longer holds a charge. Very disappointing!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Jennifer, this is Kelly with Dyson. Your Dyson Cyclone V10 should still be holding a charge, and we'd love to troubleshoot the issue with you to make sure your vacuum is performing as intended. Please touch base with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome vacuum. The only downside is the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but won’t pick up bigger stuff on the floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cordless sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sweeper but needs longer battery life is only con to using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is perfect, even though a bit overpriced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this overpriced crap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. Doesn’t hold a charge. Doesn’t fit under tight spaces like my other vacuum. Suction is subpar. Return back to Best Buy. 0/10 DO NOT RECOMMEND!!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      This is Amanda from Dyson. Our Dyson experts are available and ready to help with your V10 Animal! Please send an email to questions.us@dyson.com with your serial number. Hope this helps! Amanda Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Trigger

    Rated 1 out of 5 stars

    Defects and Poor Replacement Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month the trigger was stuck while vacuuming and eventually caused the main unit to become unusable. I submitted a warranty request to Dyson for a new unit and was told this was a common problem. It's been about 40 days and they keep telling me there is a shortage of replacements and I need to wait on shipments. Doing a web search on the unit confirms it seems to happen often, which isn't so much of an issue if it could be replaced effectively.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Michael, this is Kelly with Dyson. We are sorry to read your review, and to hear that you've experienced issues with the trigger on your Dyson Cyclone V10 Animal. We're also sorry to learn that you have been waiting this long to get a resolution to this issue. This is certainly not the type of experience we would expect for you to have. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Power, Weight

    Rated 1 out of 5 stars

    Will not purchase again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a light weight powerful vacuum. This does not have a long battery at all! I have had so many issues and of course it was after the return period. I will stick with my sharks

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. I am sorry to learn that you've been so unhappy with your Dyson Cyclone V10 Animal Cord-Free vacuum. Your vacuum will have three suction modes for use with cleaning around your home. Along with three different suction modes, you will also have a suction control slider at the cleaner head for use with cleaning across both hard floors and carpet. As a result, we wouldn't expect that you'd require the MAX suction setting, as that's only really intended for use with tough cleaning jobs or larger debris. It also provides the least amount of run time.

      In suction setting 2, Dyson Cyclone V10 will provide up to 20 minutes of run time with a motorized cleaner head or up to 30 minutes when used in suction setting 1. Without the motorized cleaner head, Dyson Cyclone V10 will provide up to 60 minutes of run time on a full charge, making it our longest running cordless model to date. We'd value the opportunity to learn more about your experience with your machine to help ensure that you are able to enjoy your machine as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    great for getting dog hair off my wood floors dail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting all of the dog hair off my wood floor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just returned. written on the box that it works 60 minutes. I doesn’t even work like 30 minutes.don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Amena, this is Kelly with Dyson. We're sorry to hear that you've had run time issues with your Cyclone V10 Animal. The actual run time you will receive will vary based on power mode, dust level, floor type and the attachment/tool used. Dyson cord-free machines offer anywhere from 5-60 minutes of run time on a single battery charge. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US