Customer Ratings & Reviews
- Model:
- 226319-01
- SKU:
- 6172783
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone V10 Animal's powerful suction, ease of use, lightweight design, and long battery life. Many appreciate its cordless convenience and strong performance, particularly on carpets. However, some customers point out that the price is high and the dustbin could be larger. A few also mention challenges with filter maintenance and the trigger mechanism.
This summary was generated by AI based on customer reviews.
Great Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Lasted for 4 years with almost every day use. Had to replace due to a break with the wheel, but we received a full refund and bought a new one given the protection plan we purchased.
I would recommend this to a friendBattery life sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great however you will not get 60 minutes of life for this expensive gadget. I only get about 15 maybe 20 minutes of cleaning time if I am lucky. I am going to bring it back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Megan, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cyclone V10 Animal. The new Cyclone V10 is our longest running and most powerful cord-free to date. It has three different modes that provide different levels of suction and run time. The lowest mode, which runs for up to 60 minutes, is recommended for hard floors. The mid-mode is great for cleaning carpets and will give you about 20 minutes of run time with a motorized floor tool. The max mode has the lowest run time and should only be used for heavy duty jobs and removing dirt hidden deep in the carpet.
If you are not getting the specified run times, please contact us at [email protected],
include your name and contact information, and we will be glad to assist.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Ease of use, Weight
Seniors will love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a super job, easy to use and always ready for quick clean ups. Love the cordless feature! Light weight!!!
I would recommend this to a friend Cordless Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the easiest vacuums I’ve ever used. Very convenient and lightweight.
I would recommend this to a friendDo not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is terrible. It barely lasts 10 minutes even on the lowest setting.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've experienced some issues thus far in your use, with your Cyclone V10 Animal. Your vacuum does offer three suction/run time modes, to clean any size mess in your home. If you feel that your vacuum might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
never buy Dyson again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.less than a month and already broken. have to take it to service center located 1 hr driving distance. truly disappointing
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Matteo, this is Kelly with Dyson. We're sorry to hear that after just one month of use, you're having an issue with your Dyson Cyclone V10 Animal. This is certainly unusual to hear, and not the expected performance of this or any other Dyson machine. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction, Weight
Love this vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes vacuuming so much easier and less of a chore! Lightweight, great suction!
I would recommend this to a friend Bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return period 45 days only. It stopped working after 3 months. Now I just wasted $300 .
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Joe, this is Kelly with Dyson. We're sorry to hear that your Cyclone V10 Animal doesn't seem to be performing as intended. While I'm not certain exactly what isn't working on your V10, we'd value the opportunity to go over your machine with you, and to make sure that it's working as it should. Please contact us at askdysonUS@dyson.com and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Read fine print
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is to only be used for small spaces the battery dies quickly. Not worth what we paid for it. Wish we could return it now.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello K180,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson V10™ machine. Out-of-the-box, the machine is set to the highest boost mode, which is created to be a temporary boost of power for particularly stubborn messes. In standard mode, the machine provides up to 60 minutes of continuous run time. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brush stopped rolling after 2 months of use. Not a reliable product.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Mingmar, this is Kelly with Dyson. We are sorry to hear that you're having some trouble with the floor tool on your Dyson Cyclone V10™. It seems that your machine should still be under warranty. Please contact our team directly for assistance; you can reach us at askdysonUS@dyson.com for support.
Best wishes,
Kelly
Dyson Customer Support
Expensive Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product stopped working in less than a year. Don't buy fancy dyson stuff.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Abhi, this is David with Dyson. I'm sorry to hear you're having trouble with your Dyson Cyclone V10™ Animal cordless vacuum cleaner. While I'm not certain on the exact problem you're experiencing currently, I can share that this is definitely is not the experience we expect for any of our owners. Please rest assured, while we don't expect problems to occur, Dyson does back your new purchase with a free two year guarantee. We're keen to learn more about your experience, and go over your machine with you, to provide you with support. Please don't hesitate to contact us directly at askdysonus@dyson.com. We look forward to hearing from you.
Best wishes,
David
Dyson Customer Support
Sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks don’t waste your money! Only 2months and the filter is out.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Cynthia, this is Kelly with Dyson. We can confirm that with our cord-free machines, you will need to wash your filter monthly, regardless of how often the machine is used. Even if the filter does not appear dirty, that's not to say that there isn't microscopic dirt/debris trapped on the inside. If you need further assistance with your machine, you can reach us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only stays charged for twenty minutes- so disappointed
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello HeatherT,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your disappointment with your Dyson V10 Animal cordless machine. The V10 Animal features three modes: Suction Mode 1, Suction Mode 2 and Boost Mode. Suction modes 1 and 2 are ideal for the majority of cleaning tasks, with the boost mode being available if you need a particularly stronger boost of power for extremity stubborn messes.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
DYson Customer Support
- Pros mentioned:Suction
Dyson Stick Vacuum Delivers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stick vacuum has tremendous suction--until it has too much pet hair in it. The pet hair/dust/dirt can quickly clog the top of the collection chamber where it is not easily seen or cleaned out (I use my fingers to pull the wads of stuff out). When the collection chamber is open, all the debris collected comes out except for what is stuck in the upper part of the chamber. The accessories with the Dyson stick are great. The stick is easy to maneuver. Overall, I'm pleased with this vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, suction and the attachments are useful. Couldn’t believe what it picks up
I would recommend this to a friend Dyson
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best cordless vacuum I have purchased. Little expensive
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Niko, this is Kelly with Dyson. We're glad to hear that you've been so happy with your Cyclone V10 Animal. We did notice your 1-star review. If you're having any issues with your machine, please feel free to get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Weight
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it....easy to use and assemble..... ligtweight and accessories
I would recommend this to a friend TERRIBLE VACUUM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible vacuum I bought a month and half ago it don’t work anymore.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Chad, this is Kelly with Dyson. We're so sorry to hear that your Cyclone V10 Animal is no longer working properly. While I'm not certain from your review here what part may not be working properly, this is unusual to hear and we'd like to learn more. Please get in touch with us at askdysonUS@dyson.com. We'll be looking forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out of the box. Charged for a few hours and it never turned on.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Lucy, this is Kelly with Dyson. We're sorry to hear that your new Cyclone V10 Animal wasn't working, right out of the week. This is very unusual to hear, and certainly not the experience we'd expect for you to have with this, or any other Dyson machine. We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is probably one of the worst dyson vaccums
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Paige, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your Dyson Cyclone V10™. While we're not certain from your review what issues you're having, we're always happy to help. Feel free to get in touch with us directly via email at askdysonUS@dyson.com. We'll be happy to assist.
Best wishes,
Kelly
Dyson Customer Support