Customer Ratings & Reviews
- Model:
- 226319-01
- SKU:
- 6172783
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone V10 Animal's powerful suction, ease of use, lightweight design, and long battery life. Many appreciate its cordless convenience and strong performance, particularly on carpets. However, some customers point out that the price is high and the dustbin could be larger. A few also mention challenges with filter maintenance and the trigger mechanism.
This summary was generated by AI based on customer reviews.
Dyson cyclone V10 animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight. Suction good but battery run time is NO WHERE near the length of time that the manufacture boast for this product. I run this vacuum only on hard surface and instead of the 40 to 60 minutes we read it lasts online it last no more than 8 minutes. Extremely disappointed.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cyclone V10 Animal. It sounds as if you are using this in MAX mode. With the motorized tool in use and using MAX mode you will get 5 minutes of run time with a full charge. Switching to the suction mode 2 you will get 20 minutes of run time with a full charge with a motorized tool in use. Then in standard mode you will get 35 minutes with a motorized tool in use.
Without the motorized tool you will get 5 minutes in MAX mode, 30 minutes in mode 2 and 60 minutes in standard mode.
If you are not getting the specified run times, please contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Suction
Won't last that long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Dyson, the vacuum looks and works brilliantly. It's a bit pricey but sucks like a champ....That is until the battery faults after less than a year and I have a $500 brick.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Zeek, this is Kelly with Dyson. We're glad to hear that thus far in your use, you've enjoyed the appearance and performance from your Dyson Cyclone V10 Animal. We wouldn't expect to hear that after just one year of use, you're having a battery that no longer holds a charge. Please keep in mind that Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Can’t hold a charge after weeks-?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum can’t run for more than 70 seconds or less now. We don’t use it that often for 60 DAYS to have this type of issue. This was the 2nd time we have had the issue?. It does work well, but to have a vacuum that can’t hold a charge after less than 60 days is not worth the premium price
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Dr. Leonard, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Good at first but don't be fooled. Will not last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item worked great at first. Then all the problems it constantly needs the filter cleaned in which you have to wait two or three days for it to dry. Non stop filter problems were it just cuts in and out while vacuuming and today I have had enough with it. think I will look into cordless shark and see how that goes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Chris,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed the Dyson V10 Animal cordless machine. The V10 was designed to give the same ability as a corded machine, with the benefit of a cordless design.
We're sorry to hear you're having the filter issue with your machine. The Dyson V10 filter requires maintenance once a month and does need to be completely dry before putting it back onto the machine as to not damage the V10. However, once dried and installed, your V10 should be good to go to keep on cleaning.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best,
Miella
Dyson Customer Support
Too good to be true..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 96 days of buying this v10, the battery died. Their website is full of fancy gimmicks, finding answers on the warranty only gave vague information. Other than this, I loved it...
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello FranklinJ19,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear you're having trouble with your machine, and navigating the website. Our Dyson experts are keen to assist via live chat, phone and email, and are available via multiple channels. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months, horrible battery life
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Andrew, this is Kelly with Dyson. We're sorry to hear that after just a short period of use, you have noticed that your Cyclone V10™ Animal is no longer charging or holding a charge. If you are still experiencing issues we'd like to walk you through the steps to troubleshoot this issue. Please contact our customer service team here for further assistance: https://www.dyson.com/support/contact-us, or email directly at askdysonUS@dyson.com for help.
Best wishes,
Kelly
Dyson Customer Support