Customer Ratings & Reviews

My shark is better! 5 yr warranty..replaced with a shark at 3 years.

The Good: 1) The suction is on average with another (Black and Decker) stick-hybrid vac that I bought for $40. 2) For the most part it gets up most of the dust and mess from my floors. 3) I got the animal version because I have a small dog that sheds a lot, and needed the smaller motorized head to help collect animal fur. Cons: 1) With the "Point and shoot" approach to empty the collection bin, there are still a lot of dirt and hair trapped inside of the collection bin. 2) I have a small house (around 1,100 sq ft) and by the time I finish vacuuming just the floors, I barely have enough time to vacuum much else. 3) On the "Max" mode, you can only vacuum for five minutes before the battery is completely drained. This is unfortunate because max mode is where this stick vac is comparable to traditional up-right models. So you only have 5 minutes of true vacuum power. The Ugly: With no interchangeable battery, I find myself rushing to clean. I also find myself vacuuming floors, waiting for hours, and then vacuuming furniture. Bottom Line: If you have a small home, like to clean multiple items (floors, ceilings, cars, etc.), and don't mind waiting then this is an average vacuum. However, if your house is mostly carpet and or much larger than the average home, I would urge you to get an up-right. For the most part, if this vacuum was say around $250 price range, it would be a great vacuum, but with these limitations and pricing, this average is at or below average.

The vacuum is very powerful for only the first few times out of the box. I purchased my V10 a few years ago but during that span I've had to return the original because the motorhead (carpet attachments) wouldn't spin, the battery wouldn't charge after a month (new battery), and I've also had 3 new motors (main assembly) sent to me because the vacuum could only work on medium and low power regardless of the amount of cleaning I did to the system. I had several filters and religiously cleaned the system but the system kept failing to operate even after a deep cleaning of 2.5 hours. In summary I had the system capable of max power cleaning for less than a year total out of the roughly 5 years I had the system. Customer service seemed willing to help fix the issue by sending new equipment, but if the new equipment has the same longevity and capabilities then the issue isn't resolved as you're left without a functional vacuum. If you're looking for a full time vacuum that can get the job done without needing a separate powerful vacuum to actually clean, this isn't the answer for you!

I have two Siberian Huskies who blow their coats twice a year for 6 months each time. Fur is an actual condiment in this house. These dogs spawn little fur wolves everywhere and the cats live in mortal terror of being eaten by said spawn. For 6 years, I have been on an epic hunt for a vacuum that does not have a stroke when it sees husky fur. This was my first foray into the land of Dysons and I am sorry to report this vacuum didn’t last five minutes before giving up the fight, clogging up in multiple areas, and emitting high pitched screams of apparent agony. I gave it a few more tries over a week or so, but the end result is epic failure. If you have a normal dog, this vacuum might do. If you have huskies, just move along and keep searching, my brothers and sisters in Fur Hell.

Overall it works well for vacuuming dog hair on hardwood floors. Doesn’t scratch floors like other models. Top suction power only lasts about 15 minutes which is annoying. Not that easy to disconnect parts and it would be nice it there was a light to see under furniture and having to hold the power switch on is tiring. Doesn’t work very well on Persian area rug. Works well on the dog bed.

Great vaccume but kno where to keep the attachments unless you buy something

junk - not worth the money... info - purchased 2020. not abused. a year ago, would stop while in use. said filter was clogged. not the case, does the same thing when new filter is installed. dyson wont help at all saying it's out of warranty and that one of their service centers can help… sure another couple hundred dollars will help anything…. Will never purchase dyson again… junk esp the cordless

This super amazing piece of machine I highly recommend. Super performance, super design, most durable. After 3 years of use it still looks brand new and perform as day 1 too. If you need vacuum cleaner go with this only.

I had replaced my amazing 10 year old Animal upright (w/o ball) because this seemed like it would be easier to use. The suction was not as good as the upright but I did not mind as much. Two years, three months later....my Dyson stopped working. It is out of warranty, because the warranty expired at two years. Honestly I loved the fact that I could vacuum my car without the hassle of fiddling with cords. I also liked the fact that I could vacuum my house without having to switch the cord from one outlet to the next. This vacuum is cheaply made. Dyson is definitely has gone downhill as far as quality goes.

I love love love this machine. I have 6 cats, live in the woods, and have bugs. It also fits perfectly under cabinets. It’s totally and utterly fabulous!

Not quite as smooth along the hard wood as I thought but a quality product that I love using. Worth the price.

Vacuuming has always been a chore…until now! I actually enjoy vacuuming now and my house feels so clean. It’s definitely worth the price tag.

Love it I recommend it would purchase it again if I had to

Love it so far! I have cleaned upholstery, curtains, high areas. So helpful!

Garbage, filter clogs, parts break way too easily. Not meant to last.

Broke within 2-3 years. Would be fine if it was cheap but a $400 vacuum should last much longer

It's great until it dies. Get the extended warranty. That the only way it's worth the money.

This vacuum had issues since day one. It powers on and off and then turns off. Dyson replaced the battery under warranty, which did not fix the problem. Now I am stuck with a $400 piece of plastic that doesn't work. LAST DYSON PRODUCT I WILL EVER BUY

The term "digital motor" appears to have been invented by Dyson for marketing purposes. The fundamental principal is the same as for all other electromagnetic motors. The specific type of motor used by Dyson has permanent magnets in the rotor and is called a brushless DC motor or a permanent-magnet synchronous motor. So there is no such thing as a digital Motor.

Decent vacuum but not worth the price tag, small compartment for dirt storage, mediocre suction. Good for small touch up work or a small apartment but not sufficient to have as an only option