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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the powerful suction and effective carpet cleaning capabilities of this vacuum. Many appreciate its ease of use and the long cord, along with the useful attachments. However, some customers note that the vacuum is heavy and that the price point may be a concern for some buyers. The small dust canister also requires more frequent emptying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 393 reviews
  • Pros mentioned:
    Cord length

    Rated 4 out of 5 stars

    nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellant vacuum. The long cord is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans better than the highly rated Hoover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but having vacumned with my Hoover just before, I was amazed at how the Dyson got the dirt and dander left behind by the Hoover. I was also amazed at how easy it was to vacumn with, since my Hoover was self propelled. The Dyson worked just as easily.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new dyson vacuum- cleans great and bagless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dyson Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our first Dyson in 2006 and just had to replace it last month. We chose the DC28 Animal because we have 2 dogs and 2 cats. The DC28 is amazing. It picks up the pet hair and the suction is so powerful that it lifts our carpet, making it look newer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning up after Pets Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Vacuum for my daughter for Christmas. She asked for a Dyson. I have only heard how great it works on cleaning after her dog and cat. She loves a attachments that came with the vacuum. I got a good price with a BEST BUY gift card rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. The day after using our old vacuum, we tried this vacuum to make sure it worked and it was full on just a couple of passes...and we are pretty clean people. Amazed every time we use it! great purchase and a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's a great vacuum. It's gets the job done, and whereas I recommend it, I must say that there is. One thing about it that's annoying. (The attachments) have to store them separately and the vacuum cleaner has to almost be taken apart to use the attachments. Other than that its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dirt we didn't even touch with our previous vacume. Great for pet hair, easy to dump the canister of picked up dirt and debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best vac for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to purchase many vacuum cleaners over the years, of these the "Animal" has lasted 10 years. I just had to replace it and was happy to see many new improvements. Couldn't be happier with an upright than with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was so power suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much and easily to clean it up with my two dogs' hair on the floor. But I have to empty a bagless few times with full of hair in that! I would recommend you if u have many animals in the house. To make ur day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item & buy it from Best Buy. Price was the best I could find and my (assembled) vacuum came with fast, free delivery to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum for Great Dane hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up tons of pet hair and dust in our house. Have twin boys that crawl around on the floor and used to come up with black pet hair with old vacuum. No more. Happy parents for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a treat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about spending this much on a vacuum but the sale price won me over and after using it a few times and figuring out how to use all the attachments I feel it is well worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, with unknown issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to buy a Dyson vacuum for the very first time. The vacuum works fantastic as far as picking up dust and pulling dirt out better than I expected. I could vacuum once and it pulled dirt. Then vacuum right after and there was still some dirt. However, after 2 weeks the vacuum was stuck in the upright position. I could not get it to retrack so I could vacuum. I called the Dyson tech support and they walked me through fixing it but I did not realize there was an area that needs to be lubricated. I was upset and concerned I purchased junk but was impressed with the tech support saving me from long lines or wait time to return or service the product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    The suction was a little too much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction was so strong I could not push it across the carpet and it picked up the rugs on my hardwood floors. I called dyson thinking something was wrong with it. They walked me through an adjustment and it was better. Still a pretty good workout but it cleans great. However within a month the pile height adjustment quit working. Its been in the shop over a week now. This is my second Animal vac. My first one is 8 years old and still going strong but it's getting old and I use it daily. I'm afraid this one won't hold up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Kids and Dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this vacuum because it gets everything out of the carpet that comes with kids and two dogs. It is also extremely light weight so it's easy to take up and down stairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it sucks :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does one day about a vacuum that does what it says? It's a bit heavy but my apartment is knowingly clean when I use my Dyson. Lot's of attachments for all your vacuuming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like my Dyson vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Dyson vacuum cleaner. The suction is very good. Unlike other vacuum cleaners that say they won't lose suction. The vacuum is my daughter's favorite color. I am very pleased with my purchase. I give it a 4.5

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    Inexpensive vacuum cleaner with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Dyson works good, especially on carpets. I found using the attchments not as easy as my Electrolux canister vacuum. The Dyson does work well for dog hair though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE best vacuum anyone could ever own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a Dyson for years and finally Best Buy made it possible and it was one of THE BEST investments I have ever made. No guilt but much pleasure, thank you BEST BUY

    I would recommend this to a friend