Customer Ratings & Reviews
- Model:
- 481761-01
- SKU:
- 10763472
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Defective battery or charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average rating because for two months the LCD display is showing "Fully charge before using for the first time". I tried charging it but it never goes to 100% Other than that the product is ok
I would recommend this to a friend500?!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this vaccum is not worth 500! At best it is worth 150…. The suction is terrible (eco mode lasts 40 mins but does not pick up anything) and when using the highest mode it only lasts less than 5 mins causing the motor to overheat. I only use it for picking up loose hairs from a German Shepherd that gets brushed twice a week. So if you are someone who has a cleaning person come over and you want to feel like you contribute to your house cleaning; then this vaccum is for you….. you will not clean much but at least you’ll feel like you are
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Worst vacuum ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the worst. Each time i vacuumed it gives a error message that the airflow is block. After a minute it shuts down and I have to clean aclrar the air flow. Worst ever. I miss my LG no errors and long ladting battery life. Extremely disappointing with Dyson. Miss my LG.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We're truly sorry that you're experiencing these issues with your vacuum. We understand that receiving an error message about blocked airflow, followed by an unexpected shutdown, can be extremely frustrating—especially when you're accustomed to a reliable performance from your previous model.
Your satisfaction is very important to us, and we want to make this right. To help us investigate this matter and work towards a resolution, please email us at askdysonUS@dyson.com with "Dyson Review" in the subject line. This will ensure that your concerns receive prompt attention from our dedicated team.
Vacuuming becomes an all day task
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first Dyson and a huge let down. After mounting the charging bracket to the wall and allowing it to come to a complete charge, the unit lasts all of 5 minutes on the max setting and 13 minutes on medium. The eco setting is so weak, I couldnt imagine how anybody gets their house clean. For $500, you get a unit that turns vacuuming your home into a 4 hour project. My home is a smaller size at 1300 square feet.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Digital Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email toaskdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Complete waste of money, don’t buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars if I could. After about 3 uses, got error message, cleaned it out, washed filter, let it dry 1 day. Next try, didn’t work on high speed, barely worked on medium. Now it pulses on medium, whatever I try to vacuum up doesn’t even make it to the canister, falls back onto floor when turned off. Low speed is completely worthless. Piece of junk, don’t buy.
No, I would not recommend this to a friendRun From This Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two cats and despite being brushed daily, they do generate a lot of hair. Initially seemed fine. Dust cup filled quickly. And before I could finish apartment area size rug, there would be a clean filter notification. And dustbin full. Even tried dumping when half way thru first rug. Getting dustbin to release is difficuit. When filter is dirty it has to be rinsed and then dried for 24 hours before next use. Thinking the simple solution was to buy a second filter, discovered Dyson has no filters to purchase separately. Really? How can Dyson put out a product without spare filters not yet being available? Then started gettin notification airway clogging. So opened every connection i could. Didn't solve problem. After an hour chatting, Dyson offered to replace. So emailed shipping label. Reimbursement was not an option. They gave 14 days before label expires. Am hopeful but not optimistic re replacement. If that doesn’t work, The Better Business Bureau onlinehas Dyson complaints and I will add to it. This is a Minus Five Star rating.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Digital Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Good however
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power was okay but we found this to be somewhat lackluster in performance compared to a shark. It is super slim and easy to maneuver in tight spaces.
I would recommend this to a friendImpressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my mother, was easy to set up and use. She enjoyed it very much. I got it nearly half off around Black Friday.
I would recommend this to a friendDon’t bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly , I wanted to love this. Light weight what I needed , but no suction power.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson Digital Slim Cordless Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device did not have enough suction. The compartment that hold dirt is small.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Older Dyson models are superior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Dyson product I’ve owned. Suction is only good on the high setting that gives you around 7 mins of battery. The readout tells you to use a lower setting the whole time. After four months of regular use it was telling us to wash the filter every time we used it. Vacuum extension is shorter than previous models, so be prepared to vacuum hunched over.
No, I would not recommend this to a friendGood but broke fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started good, but with time I had problems after 3 weeks. I took it to the Best Buy to fix it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Stefan, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Stick Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Assembly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get wand attached to handle dynamo, friend helped (retired submarine tech) now I can't get it off. "Beater bar?" does not work in reverse. I swear it did before. This not that old,
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Loose screws, can't use with the stick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DYSON brand with some loose screws over attachment mechanism and not typical kind of screws, so can't tighten it and because of that, can't attach the stick too. Disappointed as I was excited for it given as a gift! Suction not great as well compared to the v12 I'm considering. Price only makes the difference, otherwise might as well get a more reliable model.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always says clogged and battery life sucks. Veey small duat bin
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working in less than 1 month, had to return it and get a different one which cost more.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Length to short, I'm 6'2". Battery length on full strength to short. Charging time to long.
No, I would not recommend this to a friendNot worth it at any cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed! I don’t usually spend that much on a vacuum, but there was a good sale. Wish I had returned it straight away. Requires constant maintenance. Clogs up, air restricted. Does well (when working) on carpet, but doesn’t pick up well on hardwood or tile. I was so excited to have a Dyson & it is more trouble than it’s worth.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Good vacuum but battery does not last much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with a Dyson but the battery on the max level….only lasts like 15 min
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Artuh, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Top 5 dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would say it makes rhe top 5 in dyson for the price its okay
I would recommend this to a friend