Customer Ratings & Reviews
- Model:
- 481761-01
- SKU:
- 10763472
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Run From This Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two cats and despite being brushed daily, they do generate a lot of hair. Initially seemed fine. Dust cup filled quickly. And before I could finish apartment area size rug, there would be a clean filter notification. And dustbin full. Even tried dumping when half way thru first rug. Getting dustbin to release is difficuit. When filter is dirty it has to be rinsed and then dried for 24 hours before next use. Thinking the simple solution was to buy a second filter, discovered Dyson has no filters to purchase separately. Really? How can Dyson put out a product without spare filters not yet being available? Then started gettin notification airway clogging. So opened every connection i could. Didn't solve problem. After an hour chatting, Dyson offered to replace. So emailed shipping label. Reimbursement was not an option. They gave 14 days before label expires. Am hopeful but not optimistic re replacement. If that doesn’t work, The Better Business Bureau onlinehas Dyson complaints and I will add to it. This is a Minus Five Star rating.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Digital Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my mother, was easy to set up and use. She enjoyed it very much. I got it nearly half off around Black Friday.
I would recommend this to a friendDon’t bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly , I wanted to love this. Light weight what I needed , but no suction power.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson Digital Slim Cordless Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device did not have enough suction. The compartment that hold dirt is small.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Good but broke fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started good, but with time I had problems after 3 weeks. I took it to the Best Buy to fix it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Stefan, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Stick Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Loose screws, can't use with the stick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DYSON brand with some loose screws over attachment mechanism and not typical kind of screws, so can't tighten it and because of that, can't attach the stick too. Disappointed as I was excited for it given as a gift! Suction not great as well compared to the v12 I'm considering. Price only makes the difference, otherwise might as well get a more reliable model.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always says clogged and battery life sucks. Veey small duat bin
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working in less than 1 month, had to return it and get a different one which cost more.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Length to short, I'm 6'2". Battery length on full strength to short. Charging time to long.
No, I would not recommend this to a friendNot worth it at any cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed! I don’t usually spend that much on a vacuum, but there was a good sale. Wish I had returned it straight away. Requires constant maintenance. Clogs up, air restricted. Does well (when working) on carpet, but doesn’t pick up well on hardwood or tile. I was so excited to have a Dyson & it is more trouble than it’s worth.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Complete waste of money, don’t buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars if I could. After about 3 uses, got error message, cleaned it out, washed filter, let it dry 1 day. Next try, didn’t work on high speed, barely worked on medium. Now it pulses on medium, whatever I try to vacuum up doesn’t even make it to the canister, falls back onto floor when turned off. Low speed is completely worthless. Piece of junk, don’t buy.
No, I would not recommend this to a friendGood vacuum but battery does not last much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with a Dyson but the battery on the max level….only lasts like 15 min
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Artuh, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Assembly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get wand attached to handle dynamo, friend helped (retired submarine tech) now I can't get it off. "Beater bar?" does not work in reverse. I swear it did before. This not that old,
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Good but not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really doesn’t have any greater suction than much less expensive alternatives.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Richard, thank you for sharing your response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Older Dyson models are superior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Dyson product I’ve owned. Suction is only good on the high setting that gives you around 7 mins of battery. The readout tells you to use a lower setting the whole time. After four months of regular use it was telling us to wash the filter every time we used it. Vacuum extension is shorter than previous models, so be prepared to vacuum hunched over.
No, I would not recommend this to a friendTop 5 dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would say it makes rhe top 5 in dyson for the price its okay
I would recommend this to a friendBuy a higher model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very frustrated with this product. I've owned 3 dyson vacuums since they came out and this is by far the worst. The battery falls out on a regular basis, how it is hung from the wall may have something to do with it (design flaw). The suction appears fine until a small piece of light stuffing from a toy gets into the machine then the "air flow is restricted" and it shuts off. Today I cleaned by 10x12 rug area rug and had to clean the machine 6 times. I never emptied the bin, just had to take it apart and put it together again to keep the air flow going.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed the concern that you were facing an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and know how frustrating this could be. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kindest Regards,
Dyson Customer Support
Don’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a similar Dyson and have been using it for 2 years. Bought this one. It is CONVINCED there is a clog in a tube but I have cleaned it thoroughly. There is no clog yet it refuses to work. Extremely unhappy. Just got on here to try to return or exchange it and the return window closed last week. It’s literally been used 3 times. And two of those times it kept throwing the clogged tube code. So I thoroughly washed everything properly and left out to dry. Still throwing same code. Super unhappy and regretting this purchase plus wondering what happened to Dyson. Amazon always works with me and takes my returns. Guess I won’t order from anywhere else from now on.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to us on askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Lackluster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an exclusively made item for black friday. This unit lacks power and battery efficiency. Has a smaller bin than the other comprable units. At the discount price its really its MSRP.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Worst Online Shopping Experience Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience I’ve ever had with an online purchase!! I still have not received the item!! Yet customer service says it was delivered! I tracked it through UPS & yup it was delivered alright - to a UPS dock 5 hrs away!! UPS says Best Buy’s must authorize sending it to the correct address. Best Buy’s now says it wasn’t delivered anywhere as it’s out of stock. I made this purchase on Nov 20th!! Still no resolution.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support