Customer Ratings & Reviews
- Model:
- 481761-01
- SKU:
- 6598807
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Dyson Digital Slim Cordless Vacuum's lightweight design and ease of use, praising its strong suction and generally positive performance. While some find the dustbin size to be small, many appreciate the cordless convenience and powerful cleaning capabilities. The vacuum's battery life is also frequently highlighted as a positive aspect.
This summary was generated by AI based on customer reviews.
Sad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even have it a year and it stop working. $300 vacuums shouldn’t stop working. Only used it 20 times.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We are sorry to learn about the difficulties you've encountered with the machine.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to look further into this for you, and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible. To get the best clean, you have to have it on boost -/ battery lasts 3-5 minutes. I also experienced shocks when using on our low pile carpet.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Low power, not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low power unless you use the boost mode that only gives you a few minutes and not recommended by manufacturer due to battery lifetime. Will not recommend this Dyson.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Clogs every time I use it. Invest in a better one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy if you any type of animals. Clogs every time I use it and my house stays clean, literally can vacuum twice a week and if anything bigger than a grain of dust it will clog. Invest in a way better one trust me
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Got this Dyson vacuum during Thanksgiving 2024—worked like a pro! But after just 2 months, it died. Thankfully, I had Best Buy’s 5-year warranty, and I’m getting my replacement now. However, I’m confused why Best Buy charged me again for the warranty. Dyson really needs to take responsibility for such faulty devices breaking down in less than 6 months
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi,
thank you for bringing this issue to our attention. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Full charge only lasts 10 minutes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery did not maintain charge, the suction was good but the battery was drained withing 10 minutes of use.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback. We're sorry to hear about the battery issue with your Dyson Digital Slim Cordless Vacuum. We understand how frustrating it can be when a product doesn't perform as expected. Your comments are valuable to us, and we're committed to improving our service.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We appreciate your patience and understanding.
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it’s a piece of crap, I expected a certain level of quality with Dyson and the suction is terrible I literally had to go over areas multiple times, their supposed amazing brush system just sends stuff flying everywhere because the suction can’t keep up. Just stick to big normal vacuums this isn’t worth the money at all I used once and sent back out of disappointment
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi,
Greeting of the day!
Thank you for taking the time to share your experience with us. We regret that you had to face an issue with your Dyson Cordless Vacuum Cleaner and will work on this feedback for a better experience. Our primary objective is always to help our valued customer in the best possible way and will surely get a better experience ahead. For Future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Battery died almost immediately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fairly well with pet hair until the battery just went out for no reason after right outside of the return window
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Kamm, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Digital Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdyson@dysoncanada.ca and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
NO TO Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first 1 star. I was excited to get this vacuum as I have been a loyal Shark customer for a long time. the batt does not last very long, I can only get about 1/2 of my 1500 square foot condo vacuumed. Also its not good for someone 5"11 I have to bend over because the handle is so short. I will go back to Shark.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Don’t waste your money on this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of dyson but this is not a good product. The dirt collection bin is very small and if you are picking up hair or other dirt that’s not super tiny then it gets blocked before it can fill the collection bin bc it’s so small.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback! We truly appreciate your loyalty as a fan of Dyson, and we’re sorry to hear that this product hasn’t met your expectations. We understand how frustrating it can be when the dirt collection bin feels too small and causes blockages, especially when picking up hair or larger debris.
Your feedback is invaluable, as it helps us improve our products to better meet the needs of our customers. If you’d like, you can reach out to us at askdysonUS@dyson.com with the Subject Line: "Dyson Review," and our team will be happy to provide further assistance or explore potential solutions. Thank you for bringing this to our attention!
Digital Slim Cordless Battery Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has been nothing but trouble since I received it. It worked well, admittedly, for about one month before the battery stopped cooperating. Customer service has been lackluster, and I received an incompatible replacement battery. I would steer clear and purchase from a different brand.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Expensive and awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back today. Worse than the samsung I have had for two years. No power, no suction, stops and starts all the time. I would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your feedback about the Dyson Digital Slim Cordless Vacuum. We are truly sorry to hear about your experience and understand how frustrating it must have been for you. We strive to provide high-quality products and it’s clear that we fell short in this instance. Your comments about the lack of power, suction issues, and the vacuum stopping and starting are concerning, and we take them very seriously. We would like to make this right. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
Bad quality product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product came with a dented pipe. Dyson should have proper quality control before sending to the market.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Good low price but not that effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low battery life when in full power mode In low power mode it’s not effective in cleaning
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Worst purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the vacuum for a little bit over a month and it is not working. I would love to return it but it says I can't anymore because the time to return it is over. So now I am stuck with a vacuum I desperately need that doesn't work.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Marie, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Digital Slim Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Not that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I observed it wasn’t picking up all dust particles the suction power isn’t that great
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Poor run time and have to hold power button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting a great deal for black Friday until I did more research on this vacuum. From dyson website the 40 min run time is only in eco mode. You have to hold the power button or it turns off, not great for those with arthritis.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
So not like dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked literally 2 days and then charged fully and would not turn on! Returning
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Weak Suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak. Ok on top power but not enough battery time.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Not too happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not too happy with this purchase. It doesn’t pick up very well unless it’s on Max and the battery goes dead super fast using it in that mood works much rather a refund
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed the concern that you were facing an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and know how frustrating this could be. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kindest Regards,
Dyson Customer Support