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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 399 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 399 reviews
  • Rated 5 out of 5 stars

    Greatest home vacuum right now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best home vacuum in existence right now. The laser is incredibly useful, you won’t miss a single dust ball with this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit and like the first one it is very compact and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Works great for pet hair on wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I’ve purchased. I have cats and dogs and it picks up hair and cat litter better than any of my many cleaning tools. I love the auto on button rather than holding a trigger constantly. It is a bit heavy in the handle due to the batter pack, but it’s performance outweighs this small inconvenience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Totally worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love this, it being so small and light yet so powerful makes it so easy to use. The green laser that lights all the dust on the hard floors is so nice. I’ve almost stopped using my broom since buying this bad boy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACUUM EVER!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful!!! the best version yet not to big or small just perfect for daily clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were always been a fan of Dyson products and this vacuum cleaner is by far the best one we have. A quality product , easy to use anf exceeds all expectations.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Wanted to love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look and features of the design but not so much the cheap parts. I have owned 3 dysons before this one and i understand they want to make it light weight but the wheels and ball in the middle are so thin. I tried to roll it on my carpet and while it did pick alot up it was heavy and hard to push around. I had a hard time pulling the trash bin out with the button pushed it took lots of strength to pull it apart too. The battery did not last an hour for me. I liked the green laser light for hardfloors. I feel it wasnt worth the price as i felt it was going to fall apart.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating it must be to experience concerns with the build quality, maneuverability, and battery life of your Dyson machine, and we sincerely regret any disappointment this has caused. At Dyson, we strive to provide innovative and durable solutions, and your insights are invaluable in helping us improve.
      We’re glad to hear you liked the green laser light for hard floors, and we truly appreciate your perspective on the design. If you’d like assistance in troubleshooting or exploring possible solutions, we’d love the opportunity to help. Please feel free to email us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Review" in the subject line. dysonglobal

  • Best Buy Employee

    Rated 5 out of 5 stars

    Outclasses the small Dysons

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Dyson Gen 5 vacuum is impressively powerful—noticeably stronger than the smaller Dyson models. It deep cleans carpets and hard floors with ease, picking up debris the others miss.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    A++ BEST cordless stick vacuum, great suction!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless vacuum! Ive purchase multiple vacuums in the past 3 years. 4 robot vacuums, two stick vacuums and none of them can get the job done. This cordless Dyson has managed to do everything and more! I do wish the battery life were slightly longer, especially when using it on Max. Also, its a little heavy but I just look at that as my arm workout for the day! Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning ocd freak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this because my other stick vac just wasnt cutting it anymore for my ocd. Bought this one because of the fact that it shows you where stuff is. The green light illuminates where does/dirt is and im obsessed with it. I have vinyl floors from core tec and it works amazing on it. Occasionally the brissles will stop working on rugs if the pile is too high but you just turn it to eco mode and it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For living in a small home, it gets dusty quick. This vacuum helps to see where the dust/dirt is which is helpful. Sometimes I feel that I go over the same spots because instead of suctioning it up fully, it’s being pushed to the sides (I think). The battery life on the lowest setting is good but I like to use my vacuum at the high suction setting and that only lasts me 15 minuets. Dissembling it to clean and get my long hair out is easy and that’s also a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, powerful, workhorse, large waste container, nice handheld option. Only problem is that both of the swivel caps for the vacuum head broke off after 6 months of usage. I used to have the V6 animal, and never had any issues with parts like that. Not sure why this newer version broke so suddenly.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!

      Best Wishes,
      Ridhu
      Marketplace Support dysonglobal

  • Rated 5 out of 5 stars

    Keeps getting better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Dyson V11, but this new one is even better. More power , longer battery life. Can’t beat it. No v

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power is amazing! Purchased for my elderly mother that being said, it is a bit heavy for her but she’s fine with that since I do most of her cleaning! Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my 5 year old Dyson with this, Best one I have ever had, on off switch now which is amazing that you don't have to hold the trigger, green laser that can see so much dirt that I vacuum twice as long now that I can see dirt. and Removable battery. Due to 7 cats We use everyday so the price was not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, I bought this when we moved into a new house, and this is the most effective and convenient cordless vacuum cleaner I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and Love, Love Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to find a flaw, or not find it handy, or find any reason to sink into buyers remorse…. But I couldn’t! I love this vacuum! I have used it everywhere! Furniture, different floor types, the car, walls for dusting. It’s a crazy amount of $$$ but it saves time, it’s easy to grab and go, and just works great. It even gets the tiny bits of cat litter on the first pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for a year now, having purchased it after having LVP flooring installed throughout the house. It has been heavily used. Easy to use, easy to clean. The only con? The light shows me how much I needed to sweep yesterday that you can’t see with the naked eye!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Abby, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely picks up the dirt. Happy you know longer have to hold the button down to keep it on. It has an off/on button. Battery could be longer on boost.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Carin, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal