Customer Ratings & Reviews
- Model:
- 447930-01
- |
- SKU:
- 11978054
Customer reviews
Rating 4.6 out of 5 stars with 365 reviews
(365 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Dyson vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Dyson vacuum . Such a pleasure. And I don’t have to hold the on button down
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendBrand response from Dyson Team
Posted .Thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson Gen5detect Cordless Vacuum and finding it a pleasure to use. It is wonderful to know that the convenience of not having to hold down the power button is enhancing your experience and making cleaning more effortless. At Dyson, we are committed to designing products that combine innovation, comfort, and performance to meet the needs of our customers. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your thoughts. If you have any additional questions or require support in the future, please do not hesitate to reach out to our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support
Rated 5 out of 5 stars
Dyson vaccume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very easy to go from carpet to tile. I also like that i can see what gets picked up and it warns me when the battery is gettinh low. I really love the dyson vaccume cleaner
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Somehow I’m excited to vacuum now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this Dyson. I actually look forward to whip it out and clean up a little mess. Would definitely recommend. It’s not heavy, it fits in hard to reach spaces, cleans the area really well. Worth every penny.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 3 out of 5 stars
Great Vacuum / could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great and honestly does more than a good job of cleaning. The battery life is just good enough to clean a 1 bedroom apartment that is mostly carpet as the carpet head uses more battery. The floor head with the laser is incredibly satisfying. My only gripe is the battery life, and the fact that the tube doesnt connect the to actual vacuum securely and has a lot of play. Doesnt seem to effect the suction but the very minimal movement creates a large amount of play overall. I gave three stars because for the price im not sure its really worth it… certainly does the job though.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife, and she really loved it.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Rated 5 out of 5 stars
Dyson's just keep getting BETTER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to upgrade from the V15 Detect. All I can say is WOW. I like the built in Crevice Tool. GREAT Suction!
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Insane Suction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this vacuum has the strongest wucjion out of any cordless vacuum ive used, love the fiber optic attachment. would recommend!
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 3 out of 5 stars
OK vacuum probably not for the price though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum cleaner. I love you don’t have to squeeze the trigger. There’s a lot of things I love about this vacuum the one thing that I’m a little on the fence about is the section on the.Eco mode it kind of sucks and when you have it on super section, you only have like six minutes to sweep something
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 1 out of 5 stars
Defective - No Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this vacuum when I first used it. Unfortunately, as others have noted, the wheel on the carpet attachment came off after only 2 months. Best Buy refuses to replace the vacuum and Dyson's warranty is garbage because they are out of stock on these replacement heads (because they keep breaking) with no ETA. My $1000 vacuum is useless now.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dyson works amazing and I love the different attachments that comes with it too. I would highly recommend.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Gem 5 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light more suction than previous models and other models. only comes with one battery wish it had 2 but it works great for daily juse om hardwood floors and LVTP and LVP
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Dyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum! No regrets, worth every penny. Your floors and carpet will be spotless especially because the vacuum tells how clean everything is!
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it, but the older version that we had worked great for over 3 years. It it stop working took back to store and they gave me a store credit and got this newer version. Hopefully it will last more than 3 years this time if not to to worry bought the 5 year warranty again.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 2 out of 5 stars
Not recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first couple months work perfect after that we have to used it at full power because otherwise will not pick up the dogs hair
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
No, I would not recommend this to a friendRated 4 out of 5 stars
Overall good but expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit heavy. I wish you could use one attachment for floors and carpet and that the carpet attachment also had a light
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 1 out of 5 stars
Dyson Quality Isn't What It Used to Be
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a loyal Dyson customer since the DC01 and still have a DC04 that works perfectly. Unfortunately, Dyson’s quality has really declined over the years. Their vacuums used to be solid and reliable. Now, they feel brittle, break easily, and clog constantly. The build quality has clearly gone downhill. I really want to like the Gen5detect Cordless Vacuum. The design is smart, the LCD screen is a nice touch, battery life is good, and the optic cleaner head is impressive. But it just doesn’t hold up. Even a small piece of paper will clog it. The wheels on the vacuum head are flimsy and held on with a tiny axle. Ours kept snapping off after just a few uses. In the end we just drag it across the floor without the wheels! We are not using it aggressively. We’ve had to return the vacuum twice. On the third issue, Dyson refused to cover it, even though they admitted the problems were product faults. I escalated the issue to corporate, and they sent us replacement heads, which also broke. After more problems, I gave up. It’s just not worth the hassle. Dyson can and should do better. At $949 plus tax, this level of quality is unacceptable.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Rated 5 out of 5 stars
Awesome vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum very powerful lightweight great for those hard to reach area's workout breaking your back
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new vacuum with two dogs and one of them being a husky this has made my floors stay clean easier I love the green light attached so happy I bought this vaccum.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
Product Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the interchangeable peices to the Dyson vacum. She has fun with the light that shows the particles on the floor. She loves the vacum.
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friendRated 5 out of 5 stars
The Best cordless Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it to my daughter for Christmas. She loves it. Also said it’s fun vacuuming now. Especially the brush for the baseboards
This review is from Dyson - Gen5detect Cordless Vacuum with 7 accessories - Purple
I would recommend this to a friend















