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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 365 reviews
  • Rated 5 out of 5 stars

    Overall strong battery and versatile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum with a great battery life. The life to detect the dirt is really unique and works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent vacuum, the only thing is a little bit heavy, you are carrying the weight in your forearm instead than the floor… other than that, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is much more powerful than I anticipated. It’s doing a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks!!! I mean it sucks all the dirt out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, light, and efficient. The green light really helps me know what spots need more attention.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful: the wheels literally fell off within days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again Dyson, and never again Best Buy. Hafeez, the manager of Best Buy on Elston in Chicago was practically giddy to report that unless i bought the protection plan on a $1,000 vacuum my only recourse is to continue to search for a human at Dyson to help me. Big box stores serve little value anymore other than padding profits through extended warrenties. My dad always said, if a company makes a good product (as Dyson claims they do) an extended warrenty is a waste of money. I’ve always supported big box stores because I assumed they supported the community and their employees. They just reduce employees to delivering bad news on bad policies. So sad.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vereen,
      Thank you for sharing the response with us. We have reviewed your concern regarding power issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and help you in best possible way. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Sahil
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    New vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all surface types. A little heavier than i expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum my only complaint is that it doesn't come with a second battery or i wish you could use the charge cord and have the vacuum turn on if needed. It usually only lasts 30 min on carpet on auto setting. I also dont like the soft roller for hard wood floors. The light on the soft roller is awesome but the soft roller doesn't really suck up dirt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with a 15 Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives are good suction and quieter. Too heavy doesn’t seem to clean as well as the 15 I replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned many of these in our houses and RVs and love them! We love the new model but do miss the finger trigger on/off switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! You will not regret purchase. It’s amazing.. ease of use and quality it top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotless Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Gen5 detect Cordless Vacuum! It is my extra right hand in my daily blessing of our home! I especially appreciate the bare floor attachment which locates dust with precision.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Dyson Vacuum Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Laser helps see “invisible” dirt, etc. on the floor! Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SuperFan of Dyson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Dyson product in over 20 years - They do what they say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first dyson vacuum and so far i love it. It shows where the dirt is and that's amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomest Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best... vacuum... EVER! Did quite a bit of research and even went to store to test drive this and the newest model. Hands down, the best vacuum we've owned. This has better suction and easier to maintain that our second gen animal corded vacuum. Easily mounted to wall, attachments are great. This is the vaccum you've been ssearching for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever had. Love the light on the hardwood floor attachment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device, it very easy to get going! Would buy another one is it didn’t cost a car payment lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real god

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worked for the purpose I bought it for I would recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has worked great for us so far. I live the light on the sweeper attachment!

    I would recommend this to a friend