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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 365 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic cleaning

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacume picked up debris in my carpet that i never have seen picked up in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Worth the extra money vacuum detects how dirty your floor is and adjust itself automatically. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks the dirt off the dirt! Its so essy to use and has top tier suction for any type of job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy to use with all accessories included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from v11 pet to this and love it. Does a great job on hardwood floors amd furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy I ever made!!!!!! I am going to recommend this for my family and friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this Dyson product,after my first Dyson lasted so long. We've had nothing but problems with this vacuum cleaner ever since we bought it. We've called Dyson support multiple times. It kept giving us error messages, even though we were maintaining it and doing everything they said to keep it running. Giving up on it this year, getting a new vacuum (not a Dyson)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Suction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product that exceeds my expectations while representing a brand that doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the slim was great but this is amazing. The best vacuum I’ve ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum the suction is best in class plus it tell you how dirty your floor is we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. It replaced our v11, as we have two dogs that shed a lot. Happy so far.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its worth it, project farm on YouTube does a solid review and that's why i purchased this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase. Use it daily. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and has very good suction for picking up dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever! It's the best vacuum cleaner I ever used! It's so easy and convenient! 5 of 5!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson dyson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t deserve 5 stars die to the battery life sucks! I swear the older version seem like it lasted longer, NOW I’m Not sure if the green light that shows the dirty and dust advertised actually works but I definitely havent seen it. I works great on pet unseen hairs. My carpet looks 20x better. Besides having a dog if you have long hair or a whole full of girls, much needed. I wish it came with more tools to get in between the areas that need something slender.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It doesn’t suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great vacuum at first and the light really helps you see all the dirt so you don’t miss a spot, but the suction power is not worth the price tag. It’s basically a thousand dollar broom and dustpan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the suction couldn’t be better,light wait very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really an upgrade from what I was using. Easy to use and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device , it cleans really well, quite powerful for its size

    I would recommend this to a friend