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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 365 reviews
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just everything is perfect from beginning of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent A+++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way! Couldn’t have gotten a better vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the tineco. Will not be going back the laser detect is amazing. Thinking about switching everything to Dyson in the house

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Rated 5 out of 5 stars

    Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome will buy again loved it so worth it i swear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Dyson!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever bought, expensive but worth every penny!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, it does good job and easy to use highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the vacuum. Disappointed that the sales associate at best buy told us it came with 2 batteries and it only came with one. Felt like he was just tryint to make the sale. So now we have to spene more for another battery. So keep that in mine when purchasing. Battery has a run time or 30 mins on auto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    green color helps capture dirt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a very large battery with high power, vacuuming is a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac, easy to use and handle. Long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is brazy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum it works in clean really good in charge fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums I have ever used. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Impressed with a green light and easily operating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vaccum I bought. Clean everything, high quality. Very nice. I loved

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Alyne, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love my Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!!!! This is the best cordless vacuum ever! My floors are super clean thanks to the green light. The light shows every bit of hair and dirt. I have pets in the house and this Dyson picks up all hair with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it or better than a corded vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this vaccum!! Before this, I had a shark corded vacuum that was bought about 8-9 years ago. And I do believe that even though it did have okay suction, the suction on my 9 year old vacuum was much much better. It was lighter than my old vacuum but because it’s a stick vacuum while vacuuming it felt very heavy compared to the old. It gives a time of 70 minutes with the lowest suction. And if you’re like me, why not have it at the highest suction level every time? It only runs for about 10-12 minutes on the highest suction level. I feel that it’s meant more for hardwood floors even with the carpet attachment because when vacuuming the rooms on high suction the roller would get stuck, I would have to lift the vacuum off the floor and restart it and then set it back down. I don’t have a shaggy carpet either, it’s very short. You see all the good things people say about it. The brand. I fell for it. Everyone talked highly about it, solcial media, adds, friends, family, etc. and the one I had finally started breaking apart. One of the latches broke to the container but it still worked. That was it. I figured it’s been years and needed to upgrade anyway. It went straight to the trash once I got this one thinking it would exceed my expectations. Needless to say I bought another shark corded vacuum I’m picking up tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vanessa, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Gen5detect Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vac. It works great and gets the not hair up. I would highly recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Returned mine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy (how do people use this for their whole house?) battery life sucks. On boost its only for 30 mins. I returned mine. It’s too expensive for not a whole lot of pay off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most helpful thing and quality, maneuvering and easy to clean

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. The light makes you paranoid about your floors though. Ease of use one handed while holding a one year old would be tough if you had smaller hands in 6’2 with big hands and it’s still a stretch for power button

    I would recommend this to a friend