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Customer Ratings & Reviews

$949.00
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Customer reviews

Rating 4.6 out of 5 stars with 383 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 383 reviews
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever. It cleans up dust that I didn’t even know it was there. The only thing is I wish the battery lasted a little bit longer. When fully charged it only last about 22 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The laser dirt highlighter really shows where the dirt is. Built in furniture and crevice brush is nice touch. Screw holes match older models wall mounted charger so it’s an easy swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dyson. We did have to exchange our as the first one hadnsome malfunction with the lcd screen but exchanging was easy at BB. Our floors are ao clean! Love the infared light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. This vacuum is a above and beyond my expectations.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great for Hardwood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how dirty my hardwood floors were even after using my old vacuum (Shark Stratos Cordless) on them a few days before. Much easier to maneuver. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time. I can’t stand dirt and crumbs on the floor, and with four kids this thing has been supremely helpful and cleans up super quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dyson Vacuum very versatile lightweight and it displays type and amount of dust particle the vacuum is vacuuming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dysonn Gen5detect cordless Vacum-purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only lasts about 30 minutes on the cordless vaccum.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Harold, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson to dy-for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research, I bit the bullet and decided to purchase. Can’t believe I ever questioned it! I would go back and buy in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much, but I don’t like cleaning the vacuum its hard ti clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes cleaning satisfying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dust attachment is really a must for flat floors. My house has never been cleaner and it's cut back a lot on allergies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not bad, but is to Spencer, and do the same to others shippers models...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting the dyson wireless vacuum works well battery dies pretty fast using turbo mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife since she kept bugging me about it, it has made it easy when it comes to cleaning. Kids love it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying and I love it it’s perfect I don’t let my kids use it because it cost a lot so now I vacuum there rooms lol but we’ll worth it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, yet still like Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wheels at the base have fallen off last 2 purchases. Original purchase and then the purchase from our return.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, we’re sorry to hear about the recurring issue with the wheels on your Dyson Gen5detect Cordless Vacuum. This is not the level of quality we aim to deliver, and we sincerely apologize for any frustration caused by experiencing the same issue with both your original purchase and the replacement.
      We value your feedback and would like to assist you further. Please feel free to email us at askdysonUS@dyson.com with "Dyson Gen5detect Issue" in the subject line for prompt attention. Our team is committed to resolving this matter to your satisfaction.
      Thank you for bringing this to our attention and giving us the opportunity to make things right. dysonglobal

  • Rated 5 out of 5 stars

    Best New Gen Yet Vacuum from Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, the best yet Dyson has made! All the old good stuff and more. Integrated brush in the main shaft is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First time owning a Dyson so I’m amazed at how well it cleans and how small it is vs traditional vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gen 5 Dyson Cordless Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Gen 5! The floor lighting feature really helps getting our hardwood floors really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!! I didn’t realize how much dust we had in our home until we purchased my new baby.

    I would recommend this to a friend