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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 365 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First time owning a Dyson so I’m amazed at how well it cleans and how small it is vs traditional vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best New Gen Yet Vacuum from Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, the best yet Dyson has made! All the old good stuff and more. Integrated brush in the main shaft is fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend Dyson! Huge disappointment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with Dyson for this price point! After a week the seal around the dispenser loosened and after two weeks (with light use) the optic light went out! At this price point this is a joke of a stick vacuum. Returned it to Best Buy and waiting for round two. If this one breaks I’m done with Dyson for good. Seems to be just another company that’s riding on the good quality they USE TO HAVE 20 years ago. The accessories and wheels are just cheap plastic! Save your money and shop a different more reliable brand!!! Very disappointed and dissatisfied with Dyson. You can do better Dyson!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gen 5 Dyson Cordless Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Gen 5! The floor lighting feature really helps getting our hardwood floors really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!! I didn’t realize how much dust we had in our home until we purchased my new baby.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, battery not so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is good. I especially like the wonned floor attachment. I have two issues with it: 1. The battery discharges way to quick, and gets hot. I do not know if the battery itself is defective or if all vacuums are like that. 2. No attachment holder. It comes with 4 different attachments, but nothing to hold them in.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Luba, thanks for the review. It sounds like you're perhaps using the max/boost mode - which is designed for quick bursts of extra energy, when needed - not for continuous use. That mode will cause the machine to be hot and discharge the battery quickly, if used continually. Try the other suction modes, you will get a much longer runtime.
      Best Wishes,
      Adam @ Dyson Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is to heavy and I use it for the wooden floor it doesn’t clean well not worth the money I payed for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. The green list is amazing and the heap filters is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But its fot great features especially the hardwood flor attachment and wonderful for manuvering

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Plastic Wheels

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic cheap wheel fell off 2 months after having the vacuum. Dyson support is supposed to notify me when the part is back in stock, but it’s been 5 months. They never follow through or help. I’ve called multiple times. Great cleaning, but this is painful when you pay so much money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The green light vac option is game changing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how dirty my floors were until I got this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine but the battery does not hold a charge long enough to clean any house that is over 800 square feet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but good overall quality vacuum. If it was more affordable I highly would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. Works best if you don’t use the top settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because you don’t have to use the trigger one less thing to go out on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner for hardwood flooring and carpets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product durable easy to learn quite just a darn right good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to clean the house, especially if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great product. The hair tool is neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought because we saw many reviews and its true is an excellent vacuum

    I would recommend this to a friend