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Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 387 reviews
  • Rated 5 out of 5 stars

    The best vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks the dirt off the dirt! Its so essy to use and has top tier suction for any type of job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has worked great for us so far. I live the light on the sweeper attachment!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic cleaning

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacume picked up debris in my carpet that i never have seen picked up in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real god

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent worked for the purpose I bought it for I would recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from v11 pet to this and love it. Does a great job on hardwood floors amd furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Suction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product that exceeds my expectations while representing a brand that doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy I ever made!!!!!! I am going to recommend this for my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the slim was great but this is amazing. The best vacuum I’ve ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum the suction is best in class plus it tell you how dirty your floor is we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its worth it, project farm on YouTube does a solid review and that's why i purchased this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson dyson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t deserve 5 stars die to the battery life sucks! I swear the older version seem like it lasted longer, NOW I’m Not sure if the green light that shows the dirty and dust advertised actually works but I definitely havent seen it. I works great on pet unseen hairs. My carpet looks 20x better. Besides having a dog if you have long hair or a whole full of girls, much needed. I wish it came with more tools to get in between the areas that need something slender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotless Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Gen5 detect Cordless Vacuum! It is my extra right hand in my daily blessing of our home! I especially appreciate the bare floor attachment which locates dust with precision.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Susie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Do not buy this format

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace our Dyson of five years — a machine that worked reliably and never gave us any real issues — and I’m honestly shocked at the drop in quality and support. This model is marketed as top of the line, yet it doesn’t function properly on carpet. When I contacted Dyson’s troubleshooting team, the solution offered was that I should replace my carpet — not the unit. That response was incredibly disappointing, especially given the price point. After spending this much on a premium product, I expected performance and accountability. Instead, I’m seeing widespread reports online of the exact same issue, with no meaningful resolution from Dyson. For a brand positioned as best-in-class, this experience has been extremely frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the suction couldn’t be better,light wait very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase. Use it daily. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of all. It took me a while to decide but it was worth it. I love her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Dyson delivers. It is a replacement for an older Dyson and work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really an upgrade from what I was using. Easy to use and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device , it cleans really well, quite powerful for its size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum!! If you have the money, I would say it’s worth it.

    I would recommend this to a friend