Customer Ratings & Reviews
- Model:
- 447930-01
- SKU:
- 12487124
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Horrible customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attachments break VERY easily and dyson customer support refuses to replace them :) dyson customer support is horrible to talk to about anything! vacuum does a decent job on both hardwood and carpet, however vacuuming carpet can be a little hard since the vacuum isn’t very ergonomically designed. It’s just not comfortable due to the weight distribution of the machine and pushing it over the carpet. Really not worth $1000 for how horrible dyson customer support is. i’d rather die than talk to them again.
No, I would not recommend this to a friendDyson Vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum and it’s easy to use. We had a Kirby and switching to this was well worth it.
I would recommend this to a friendDyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great. Easy to put together. Charges fast. Like the always on button
I would recommend this to a friendBrand new vaccum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very overdue vaccum. Love the battery life and the clean floor display mode
I would recommend this to a friendGood but not perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Was told it was very good with pet hair, and its decent. I have two big newfoundland's that shed a lot and the hair doesn't tangle in the brush rollers, but the small wheels under the roller after the 2nd day of use are so clogged with hair you have to disassemble the entire roller unit to clean.
I would recommend this to a friendGen5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product meets our expectations. I would buy additional HEPA filters as they are washable but take time to dry.
I would recommend this to a friendDyson replacments
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th Dyson product ranging from vacuums to hair tools. Since getting it, i had issues with the quick disconnect wand and im still waiting a year and a half later for the part to be in stock. . I wasted hours chatting on the phone and online to have the wand never be in stock. Yet they offer to ship my vacuum away for 3+ weeks so they can send another. Still manufacturing new vacuums but never replacing accessory stock. This irritates me and has pushed me away from them. Im just asking for the parts i bought to work properly. Nothing more.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your feedback. We are deeply sorry to hear about the ongoing issues you have experienced with your Dyson product, specifically the quick disconnect wand, and the frustration it has caused. Your experience is certainly not what we intend for our valued customers, and we understand how disheartening it must be to wait so long for a replacement part. Your feedback is incredibly important to us, and we assure you that we are taking your comments very seriously. We are actively working to resolve stock issues. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R
