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Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 385 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum after having gone through 4 in six years we’ve had it for about 2 years with no issues! Use it on our hard wood floors and carpet weekly with no issues. We love the green light to be able to see the little things left behind you wouldn’t typically be able to see.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit and like the first one it is very compact and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest home vacuum right now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best home vacuum in existence right now. The laser is incredibly useful, you won’t miss a single dust ball with this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACUUM EVER!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful!!! the best version yet not to big or small just perfect for daily clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Vacuum. Ever. Just get it on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum EVER. Yes, it's pricey, but it has a long warranty in case anything goes wrong in the first 2 years. I have owned 4-5 vacuums over 3 decades, and this one is the most practical, convenient and strongest. Always charged and ready to go for about an hour. Never once did I run out of juice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive Cleaning Power, Minor Design Quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaning power is truly impressive, effortlessly tackling various surfaces from hardwood floors to carpets. The "Detect" technology is a game-changer, automatically adjusting suction based on the surface type. The cordless design is incredibly convenient, allowing me to move around freely without the hassle of cords. The battery life is decent, providing ample time for a thorough cleaning session. The dustbin is easy to empty, and the filters are washable, which is a nice touch for long-term use. However, there are a couple of design quirks that prevent me from giving it a full five stars. The dustbin could be slightly larger, as I find myself emptying it more frequently than I'd like, especially during extensive cleaning sessions. Additionally, the maneuverability is good, but the vacuum can feel a bit heavy after prolonged use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were always been a fan of Dyson products and this vacuum cleaner is by far the best one we have. A quality product , easy to use anf exceeds all expectations.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Does the job necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For living in a small home, it gets dusty quick. This vacuum helps to see where the dust/dirt is which is helpful. Sometimes I feel that I go over the same spots because instead of suctioning it up fully, it’s being pushed to the sides (I think). The battery life on the lowest setting is good but I like to use my vacuum at the high suction setting and that only lasts me 15 minuets. Dissembling it to clean and get my long hair out is easy and that’s also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid vacuum. Powerful and portable, it gets in all the tight spaces! It keeps its charge allowing for longer cleaning time. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little mavhhne with lasers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has a green laser so you can see yhr dust and hairon hardwood or tile wih ease. A bit heavy but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I’ve purchased. I have cats and dogs and it picks up hair and cat litter better than any of my many cleaning tools. I love the auto on button rather than holding a trigger constantly. It is a bit heavy in the handle due to the batter pack, but it’s performance outweighs this small inconvenience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Totally worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love this, it being so small and light yet so powerful makes it so easy to use. The green laser that lights all the dust on the hard floors is so nice. I’ve almost stopped using my broom since buying this bad boy. Great investment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look and features of the design but not so much the cheap parts. I have owned 3 dysons before this one and i understand they want to make it light weight but the wheels and ball in the middle are so thin. I tried to roll it on my carpet and while it did pick alot up it was heavy and hard to push around. I had a hard time pulling the trash bin out with the button pushed it took lots of strength to pull it apart too. The battery did not last an hour for me. I liked the green laser light for hardfloors. I feel it wasnt worth the price as i felt it was going to fall apart.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating it must be to experience concerns with the build quality, maneuverability, and battery life of your Dyson machine, and we sincerely regret any disappointment this has caused. At Dyson, we strive to provide innovative and durable solutions, and your insights are invaluable in helping us improve.
      We’re glad to hear you liked the green laser light for hard floors, and we truly appreciate your perspective on the design. If you’d like assistance in troubleshooting or exploring possible solutions, we’d love the opportunity to help. Please feel free to email us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this vacuum! It works well, has great suction, and the light is amazing. It is mounted on the wall so it wont fall over. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, I bought this when we moved into a new house, and this is the most effective and convenient cordless vacuum cleaner I have ever used.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Outclasses the small Dysons

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen 5 vacuum is impressively powerful—noticeably stronger than the smaller Dyson models. It deep cleans carpets and hard floors with ease, picking up debris the others miss.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson stick vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up very excellent. It git stuff in spots i didn't see before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ BEST cordless stick vacuum, great suction!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless vacuum! Ive purchase multiple vacuums in the past 3 years. 4 robot vacuums, two stick vacuums and none of them can get the job done. This cordless Dyson has managed to do everything and more! I do wish the battery life were slightly longer, especially when using it on Max. Also, its a little heavy but I just look at that as my arm workout for the day! Haha!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, powerful, workhorse, large waste container, nice handheld option. Only problem is that both of the swivel caps for the vacuum head broke off after 6 months of usage. I used to have the V6 animal, and never had any issues with parts like that. Not sure why this newer version broke so suddenly.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!

      Best Wishes,
      Ridhu
      Marketplace Support dysonglobal

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe what the laser exposed on my floors!!! Love love love this vacuum

    I would recommend this to a friend