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Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 385 reviews
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely picks up the dirt. Happy you know longer have to hold the button down to keep it on. It has an off/on button. Battery could be longer on boost.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Carin, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe what the laser exposed on my floors!!! Love love love this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps getting better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Dyson V11, but this new one is even better. More power , longer battery life. Can’t beat it. No v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Vaccum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Dyson vacuums and this is the best one hands down… Alittle pricey but worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power is amazing! Purchased for my elderly mother that being said, it is a bit heavy for her but she’s fine with that since I do most of her cleaning! Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my 5 year old Dyson with this, Best one I have ever had, on off switch now which is amazing that you don't have to hold the trigger, green laser that can see so much dirt that I vacuum twice as long now that I can see dirt. and Removable battery. Due to 7 cats We use everyday so the price was not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning as you go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the V11 and ball 3. I like the toggle vs trigger. Only other vacuum I have now is a shopvac for heavy duty cleaning. It's excellent for homes, cars, and traveling. Wish there was a power lockout feature to avoid turning on accidentally when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson vacuum . Such a pleasure. And I don’t have to hold the on button down

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson Gen5detect Cordless Vacuum and finding it a pleasure to use. It is wonderful to know that the convenience of not having to hold down the power button is enhancing your experience and making cleaning more effortless. At Dyson, we are committed to designing products that combine innovation, comfort, and performance to meet the needs of our customers. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your thoughts. If you have any additional questions or require support in the future, please do not hesitate to reach out to our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support dysonglobal

  • Rated 5 out of 5 stars

    Dyson Gen5 cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes the best vacuums hands down. I promise you won’t even think about price once you start using it. The green LED light helps out so much and I had no idea how much pet hair and dust is on the ground.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Cleaner surroundings'.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the current purchase of vacuum performance; it does a good job on cleaning hard surfaces as well carpets. Doing it job fast and is not in excess heavy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Victor, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    best Vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This vacuum is amazing and doesn’t miss even a teeny tiny speck of dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for a year now, having purchased it after having LVP flooring installed throughout the house. It has been heavily used. Easy to use, easy to clean. The only con? The light shows me how much I needed to sweep yesterday that you can’t see with the naked eye!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Abby, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Amazing and Love, Love Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to find a flaw, or not find it handy, or find any reason to sink into buyers remorse…. But I couldn’t! I love this vacuum! I have used it everywhere! Furniture, different floor types, the car, walls for dusting. It’s a crazy amount of $$$ but it saves time, it’s easy to grab and go, and just works great. It even gets the tiny bits of cat litter on the first pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever owned..To bad it is so expensive that others can’t experience how incredible this vacuum works.. I highly recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Quality vaccum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for almost a year now, still happy with the quality of job this vacuum does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK vacuum probably not for the price though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum cleaner. I love you don’t have to squeeze the trigger. There’s a lot of things I love about this vacuum the one thing that I’m a little on the fence about is the section on the.Eco mode it kind of sucks and when you have it on super section, you only have like six minutes to sweep something

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Pretty Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Dyson fan since the beginnng. This new model does have good suction and filtration which is why you choose a Dyson. It’s not as ergonomic as past designs and even find my hand going numb holding it for 10 minutes. The hard floor “soft brush” attachment is effective but not efficient due to its small width. Dyson has got to come out with a wider option. Lastly, If you love to vacuum, you’ll be doing a lot more of it with the added “benefit” of the green light. It shows you how disgusting your home becomes overnight by illuminating every spec of dust! Happy vacuuming!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd one is the charm?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great but the canister fills up fast. Not only is it small but you need to empty it if it goes past the fill line. My experience had the canister 1/4 filled if that much but some of it wa already past the fill line. The rubber stopper does not work to keep the matter in the bottom part of the canister. The battery lasts with this product unlike the earlier models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the laser feature is nice. Easy to use and the battery lasts long enough to vacuum the entire house

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can get cat hairs out of surfaces I had thought were a lost cause—cushion dimples? No issue—felt seating that’s too delicate for pet hair takes? It’s got your back. When I first used it my girlfriend thought I was performing sorcery

    I would recommend this to a friend