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Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 385 reviews
  • Rated 4 out of 5 stars

    Dyson Gen5detect cordless vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, and quieter than some of the other models. I like the clever attachment within and attachment concept -- fewer attachments to keep track of or to have to find places to store and then remember where you put it. The only negative is that when used as a handheld vac, the base is heavier than their earlier models, so it gets to be too heavy after a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well and easy to use. Wish it was a little lighter for addressing high dusting areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vaccum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it....we love Best Buy! It's great to see the dust and dog hair - you really know you've done the best cleaning job...

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jennifer, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    I'm in love with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever! It's the best vacuum cleaner I ever used! It's so easy and convenient! 5 of 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green dirt destroyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after old one quit. After researching vacuums, I decided on the Dyson Gen5 Detect. It is a great vacuum and the green light does help detect the smaller dirt particles. It was pricey but feel it was worth it. It has great suction and light weight is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and has very good suction for picking up dirt.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Powerhouse of a Vacuum

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a powerhouse cordless stick vacuum, often cited as having the most powerful suction of any Dyson cordless model to date, thanks to its Hyperdymium motor. It does have powerful suction, and I am always shocked with the amount of dirt it picks up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best vacuum yet. This is a powerful vacuum that I can use despite my bad back. It's lightweight, easy to handle, and has great suction. You might think you've cleaned all the pet hair and dust—until you try this vacuum with the best feature of all, the laser light for floors attachment. I truly love this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is well worth the price. It has an app with instructions and “how to” videos to make sure that the customer is well informed on how to use this vacuum. I love the display panel on the top part that shows what’s being vacuumed up and how much time is left before it needs to be charged. It comes with attachments so there is no surface that can’t be reached. The first time I used it, I was surprised by how clean the carpet w. It looked as though I had shampooed it. This vacuum is phenomenal!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Expensive but the best vacuum we have owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than powerful enough for my little house! Battery life is more than enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes cleaning fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this vacuum is easy and it’s way better than any other vacuum ive ever owned…after a few weeks of use i do not see dust particles in the air at my house whatsoever….and the carpet looks and feels really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light on the floor attachment is awesome. You can see every little hair, which makes you want to vacuum more lol wish they had the light on the rug attachment too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Nicole, thank you for providing your great feedback! We are delighted to hear that your Dyson Gen5detect Cordless is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Expensive Vacuum worth Every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is lite. Battery life is excellent and pick up amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson vacuum I have ever used. It is simple to use and does a great job without the smell of a typical vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife because I thought it would be easier for her to use. She couldn’t believe it had so much power for its size. She has back problems and can operate it with ease. She uses it every day. Great vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum goes on forever. I myself have a hard time cleaning and convincing myself to clean but this vacuum makes it easy to do it every single night and can stand up to the dog hair created by 2 dogs. We switched out our regular vacuum for This and have had better results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyson delivers like the past units and then some. I love that you dont need to hold down the trigger to use it. I love that the lcd screen diaplays the timer sonypu know how much battery you have left. Heppa filter put this dyson way abbove the others. Was able to save money with the plus membership which made it even better. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Dyson cordless vacuums for many years. This model definitely shows all the improvements Dyson continues to implement. Cleans fantastic on wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is the most amazing vacuum I’ve ever owned. Every piece of dog hair, even the ones unseen is easily sucked right into the canister! Win!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Laura, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to use and clean. Very strong easy to handle

    I would recommend this to a friend