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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 399 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 399 reviews
  • Rated 5 out of 5 stars

    Love this vac! Game changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Dyson Gen 5 Detect vacuum! First and foremost, the suction power and cleaning efficacy are out of this world. It effortlessly tackles dirt, pet hair, and debris, leaving my floors spotless. I'm always amazed at how clean my home feels after using it. The Detect feature is a game-changer. It reveals hidden dirt that I didn't even know was there. It's like having a secret agent for dirt detection in my home. I can be confident that every nook and cranny is thoroughly cleaned. And let's talk about battery life and the form factor. The battery lasts a long time, so I can clean multiple rooms without worrying about recharging. Plus, the vacuum's sleek design and ease of use make cleaning a breeze. It's so enjoyable that I find myself looking forward to using it. Dyson Gen 5 Detect has truly made a positive difference in my cleaning routine, and I can't recommend it enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable ,cordless vacuum. Very powerful with much longer battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Detect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum was very powerful. The only reason I am not giving it 5 stars is because it is very noisy when vacuuming. But as far as picking up hair/dirt in a house with 2 dogs it did great. It was pretty cool to see the amounts of particles the vacuum was picking up and dispensing the dirt afterwards was very easy. Pretty comparable to the model prior though. Again just pretty noisy. Also love the attachments, wish it came with some kind of attachment to clean ceiling fans. But overall great vaccum with lots of power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s all about the green

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that it is better than I was expecting for a cordless. We replaced a Dyson corded, wife wanting the cordless but I was afraid the power would be insufficient. It isn’t the same, but we believe good enough. Five things I would tell you. 1) Battery doesn’t get near 70 minutes for practical general use… I’d say 20-30 is typical (unless you are just running Eco mode on hard floors). 2) Wouldn’t call it heavy like some say, but it doesn’t sit on its own like most corded vacs so YOU have to keep it upright. 3) The particle meter on the top is a silly gimmick to us. 4) It is expensive, so yeah, you are paying for the brand on top of a pretty decent vac with easy to use attachments and cleaning. 5) If you’ve ever had a pet obsessed with a laser dot, you might empathize. The green light shows every little spec of dust or hair on a hard surface and it is easy to obsess about getting it all and keeping it gone. Good thing is you might vacuum your floor more than ever.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Richard, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a powerful cordless vacuum that delivers exceptional cleaning performance on both hard floors and carpets. Its laser dust-detection head reveals hidden debris, making cleaning more precise, and the HEPA filtration is excellent for allergies and pet owners. With up to 70 minutes of run time and multiple included tools, it’s highly versatile around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend has an expensive Rainbow system and I was expecting to use this several days a week to keep things clean between Rainbow uses. This Dyson performs better than the Rainbow and is much simpler to use. Great vacuum. If you have a lot of carpet to cover you may need to get a second battery to get the job done uninterrupted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dysen gen 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using. Great suction. Battery lasts!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gen5detect Review

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just got the brand new Dyson Gen5detect and I am extremely satisfied with the overall performance of this vacuum so far. The new improved fluffy head provides much more visibility over the previous model (Dyson V15) which allows me to better visualize which areas to focus on cleaning. Furthermore, this vacuum also has a larger HEPA filter compared to the prior model and even claims to be able to vacuum particles at 0.1 microns which is virus territory. I would recommend this vacuum for those with allergies since the HEPA filtration system is among the best in class. Another major improvement over the previous generation is the switch from the trigger handle to an on/off button which improved overall ergonomics since there is no longer a need to constantly hold a trigger to maintain power while vacuuming. The only major downside I would say would be the price of this vacuum which places it in a premium category among cordless vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. I'm not allowed to touch it! Kidding aside, it works very well and has pretty good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Easy to maintain. Charge lasts long enough. Love the attachments. I've been kicking around the idea of getting a Dyson for a while and glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson, you've done it again (,:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase - all of the attachments work perfect for every situation you can think of. The laser allows you the feeling of a great deep clean and I especially appreciate how the vacuum detects if it should amp up its power for a particular section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5detect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! We replaced a 10 year old Kenmore with the Dyson gen5detect and what a difference! The suction power alone was worth the buy. This is so much better for all the family members with allergies in the house and now we can SEE all the dust! 100% recommend if you or your family have allergies. I feel Best Buy is always at the forefront of the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the 5 I have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite vacuum! I have 4 other Dyson vacuum’s, all different. While they all are great, this is my fav! The light that shows on the floor, shows every spec of dust. I have become obsessed with vacuuming because of it. The suction is so strong! I vacuumed with my old one first and then I vacuumed again with this one. It picked up everything the old one left behind! If you’re debating which to get, look no further. This is it!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Dyson Cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great! The head you use for carpet/rug catches a little. It doesn't run over the rug smoothly. The hand held is a little heavy. Overall it performs really well and we really like it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pets but was tired of weak and heavy cleaners that lasted barely a year. This thing has more power and cleans better with less noise then any of my previous pet vacuums and it’s easy to carry up and downstairs to get the whole house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dyson vacuum cleaner, and my impressions are mostly positive. ☺️ Power and efficiency. The vacuum performs excellently on all types of surfaces, whether it’s carpets, tiles, or hardwood floors. The suction power is impressive, even at the lowest setting. Design and convenience. The ergonomics are outstanding: the vacuum is lightweight, maneuverable, and intuitive to use. Its sleek design makes it a pleasure to handle. Cordless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys, vacuuming is now cool.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WATCH OUT GUYS, If you buy this Dyson for your wife, you may end up using it more than her. The hardwood floor attachment is so cool. The light illuminates the dust, making it easy to see what you are picking up (especially if you have pets), and the Gen5 is so powerful. It makes vacuuming an adventure. I vacuum now just to use this attachment. If you get one, just remember I warned you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of vacuums breaking every year, we decided to buy a Dyson. Compared to the other vacuums we've owned this is certainly a nice vacuum. Our previous vacuum was a shark and we thought it would last a long time but it only lasted 2 years. The best thing we like about the Dyson is the suction power and we can see the dust on our hardwood floors also we use it on the bedrooms and it picked up old carpet Refresher from years of us using it on our carpet so we really love this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5detect Cordless Vacum-Best Dyson yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Dyson cordless vacum. They all have lasted a year or two as they were not built for the long run. This model seems to be a much heavier duty device. It's a little pricey but I feel it is the best built of all the Dyson cordless we have had so far. As far as performance, it is solid and reliable. The weight of the device hanging on the wall is significantly more than any of the previous models we have owned. Make sure you have some strong walll anchors to keep this mounted properly. I would recommend this model over the others as the convenience alone of being cordless is a feature worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can afford it, buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum to replace a broom. I used to hate sweeping up and always put it off. Now with this vacuum and the display showing how much stuff you picked up makes cleaning into a game. I Now vacuum my apartment at least once a day. The light that projects from the fluffy head really shows how much dirt is on the floor. I cannot recommend this vacuum enough. I never use boost mode, just leave it on auto and I have never had an issue.

    I would recommend this to a friend