Customer Ratings & Reviews
- Model:
- 447930-01
- SKU:
- 6539471
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Dyson Quality Isn't What It Used to Be
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a loyal Dyson customer since the DC01 and still have a DC04 that works perfectly. Unfortunately, Dyson’s quality has really declined over the years. Their vacuums used to be solid and reliable. Now, they feel brittle, break easily, and clog constantly. The build quality has clearly gone downhill. I really want to like the Gen5detect Cordless Vacuum. The design is smart, the LCD screen is a nice touch, battery life is good, and the optic cleaner head is impressive. But it just doesn’t hold up. Even a small piece of paper will clog it. The wheels on the vacuum head are flimsy and held on with a tiny axle. Ours kept snapping off after just a few uses. In the end we just drag it across the floor without the wheels! We are not using it aggressively. We’ve had to return the vacuum twice. On the third issue, Dyson refused to cover it, even though they admitted the problems were product faults. I escalated the issue to corporate, and they sent us replacement heads, which also broke. After more problems, I gave up. It’s just not worth the hassle. Dyson can and should do better. At $949 plus tax, this level of quality is unacceptable.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
- Pros mentioned:Battery life
Overall strong battery and versatile.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid vacuum with a great battery life. The life to detect the dirt is really unique and works really well.
I would recommend this to a friend - Cons mentioned:Weight
Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent vacuum, the only thing is a little bit heavy, you are carrying the weight in your forearm instead than the floor… other than that, very good
I would recommend this to a friend - Pros mentioned:Suction power
Not recommended
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first couple months work perfect after that we have to used it at full power because otherwise will not pick up the dogs hair
No, I would not recommend this to a friend - Pros mentioned:Suction power
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is much more powerful than I anticipated. It’s doing a wonderful job.
I would recommend this to a friend - Pros mentioned:Ease of use
Great vaccum!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast, light, and efficient. The green light really helps me know what spots need more attention.
I would recommend this to a friend - Pros mentioned:Suction power
Does a great job!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum sucks!!! I mean it sucks all the dirt out.
I would recommend this to a friend Awful: the wheels literally fell off within days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never again Dyson, and never again Best Buy. Hafeez, the manager of Best Buy on Elston in Chicago was practically giddy to report that unless i bought the protection plan on a $1,000 vacuum my only recourse is to continue to search for a human at Dyson to help me. Big box stores serve little value anymore other than padding profits through extended warrenties. My dad always said, if a company makes a good product (as Dyson claims they do) an extended warrenty is a waste of money. I’ve always supported big box stores because I assumed they supported the community and their employees. They just reduce employees to delivering bad news on bad policies. So sad.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Vereen,
Thank you for sharing the response with us. We have reviewed your concern regarding power issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and help you in best possible way. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
- Cons mentioned:Weight
New vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on all surface types. A little heavier than i expected.
I would recommend this to a friend - Pros mentioned:Light
It does the job.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum my only complaint is that it doesn't come with a second battery or i wish you could use the charge cord and have the vacuum turn on if needed. It usually only lasts 30 min on carpet on auto setting. I also dont like the soft roller for hard wood floors. The light on the soft roller is awesome but the soft roller doesn't really suck up dirt.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned many of these in our houses and RVs and love them! We love the new model but do miss the finger trigger on/off switch.
I would recommend this to a friend - Pros mentioned:Ease of use
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! You will not regret purchase. It’s amazing.. ease of use and quality it top notch
I would recommend this to a friend Dyson Vacuum Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Laser helps see “invisible” dirt, etc. on the floor! Works like a charm!
I would recommend this to a friendSpotless Assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Gen5 detect Cordless Vacuum! It is my extra right hand in my daily blessing of our home! I especially appreciate the bare floor attachment which locates dust with precision.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Susie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
User friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first dyson vacuum and so far i love it. It shows where the dirt is and that's amazing!
I would recommend this to a friendAwesomest Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best... vacuum... EVER! Did quite a bit of research and even went to store to test drive this and the newest model. Hands down, the best vacuum we've owned. This has better suction and easier to maintain that our second gen animal corded vacuum. Easily mounted to wall, attachments are great. This is the vaccum you've been ssearching for.
I would recommend this to a friend- Pros mentioned:Overall performance
SuperFan of Dyson!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd Dyson product in over 20 years - They do what they say!
I would recommend this to a friend - Pros mentioned:Light
Great purchase!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have ever had. Love the light on the hardwood floor attachment
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device, it very easy to get going! Would buy another one is it didn’t cost a car payment lol
I would recommend this to a friend - Pros mentioned:Ease of use
Real god
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent worked for the purpose I bought it for I would recommended it
I would recommend this to a friend