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Customer Ratings & Reviews

$799.99
Save $250
Comp. Value: $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 374 reviews
  • Rated 5 out of 5 stars

    Love my new Dyson!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever bought, expensive but worth every penny!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love my Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!!!! This is the best cordless vacuum ever! My floors are super clean thanks to the green light. The light shows every bit of hair and dirt. I have pets in the house and this Dyson picks up all hair with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vaccum I bought. Clean everything, high quality. Very nice. I loved

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Alyne, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not worth it or better than a corded vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this vaccum!! Before this, I had a shark corded vacuum that was bought about 8-9 years ago. And I do believe that even though it did have okay suction, the suction on my 9 year old vacuum was much much better. It was lighter than my old vacuum but because it’s a stick vacuum while vacuuming it felt very heavy compared to the old. It gives a time of 70 minutes with the lowest suction. And if you’re like me, why not have it at the highest suction level every time? It only runs for about 10-12 minutes on the highest suction level. I feel that it’s meant more for hardwood floors even with the carpet attachment because when vacuuming the rooms on high suction the roller would get stuck, I would have to lift the vacuum off the floor and restart it and then set it back down. I don’t have a shaggy carpet either, it’s very short. You see all the good things people say about it. The brand. I fell for it. Everyone talked highly about it, solcial media, adds, friends, family, etc. and the one I had finally started breaking apart. One of the latches broke to the container but it still worked. That was it. I figured it’s been years and needed to upgrade anyway. It went straight to the trash once I got this one thinking it would exceed my expectations. Needless to say I bought another shark corded vacuum I’m picking up tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vanessa, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Gen5detect Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vac. It works great and gets the not hair up. I would highly recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. The light makes you paranoid about your floors though. Ease of use one handed while holding a one year old would be tough if you had smaller hands in 6’2 with big hands and it’s still a stretch for power button

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    DYSON GEN5detect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price isn’t reliable to how vacuum work it is really quiet but suction is not the best. It work for light vacuum and need to be careful if you wash the brushes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most helpful thing and quality, maneuvering and easy to clean

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Picks up well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up well. Not the best for full carpeted homes, but more for a room or area rug

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Melanie, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Fantastic Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually worth the money. Excellent vacuum. The only thing is i wish the brushed motor head had just a little more power than it does. The suction on certian carpets causes it to stall out sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 3 out of 5 stars

    Blue Light Is Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this has no cord, but the corded vacuums are so much better. This is great for stairs. I do give the light a 5 star rating! Oh wow I thought my floor was clean until that blue light came on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever. It cleans up dust that I didn’t even know it was there. The only thing is I wish the battery lasted a little bit longer. When fully charged it only last about 22 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The laser dirt highlighter really shows where the dirt is. Built in furniture and crevice brush is nice touch. Screw holes match older models wall mounted charger so it’s an easy swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. This vacuum is a above and beyond my expectations.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dyson. We did have to exchange our as the first one hadnsome malfunction with the lcd screen but exchanging was easy at BB. Our floors are ao clean! Love the infared light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Hardwood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how dirty my hardwood floors were even after using my old vacuum (Shark Stratos Cordless) on them a few days before. Much easier to maneuver. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dysonn Gen5detect cordless Vacum-purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only lasts about 30 minutes on the cordless vaccum.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Harold, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time. I can’t stand dirt and crumbs on the floor, and with four kids this thing has been supremely helpful and cleans up super quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dyson Vacuum very versatile lightweight and it displays type and amount of dust particle the vacuum is vacuuming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not bad, but is to Spencer, and do the same to others shippers models...

    No, I would not recommend this to a friend