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Customer Ratings & Reviews

$799.99
Save $250
Comp. Value: $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 374 reviews
  • Rated 5 out of 5 stars

    Dyson to dy-for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research, I bit the bullet and decided to purchase. Can’t believe I ever questioned it! I would go back and buy in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much, but I don’t like cleaning the vacuum its hard ti clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes cleaning satisfying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dust attachment is really a must for flat floors. My house has never been cleaner and it's cut back a lot on allergies!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, yet still like Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wheels at the base have fallen off last 2 purchases. Original purchase and then the purchase from our return.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, we’re sorry to hear about the recurring issue with the wheels on your Dyson Gen5detect Cordless Vacuum. This is not the level of quality we aim to deliver, and we sincerely apologize for any frustration caused by experiencing the same issue with both your original purchase and the replacement.
      We value your feedback and would like to assist you further. Please feel free to email us at askdysonUS@dyson.com with "Dyson Gen5detect Issue" in the subject line for prompt attention. Our team is committed to resolving this matter to your satisfaction.
      Thank you for bringing this to our attention and giving us the opportunity to make things right. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting the dyson wireless vacuum works well battery dies pretty fast using turbo mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife since she kept bugging me about it, it has made it easy when it comes to cleaning. Kids love it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying and I love it it’s perfect I don’t let my kids use it because it cost a lot so now I vacuum there rooms lol but we’ll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best New Gen Yet Vacuum from Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, the best yet Dyson has made! All the old good stuff and more. Integrated brush in the main shaft is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First time owning a Dyson so I’m amazed at how well it cleans and how small it is vs traditional vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gen 5 Dyson Cordless Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Gen 5! The floor lighting feature really helps getting our hardwood floors really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!! I didn’t realize how much dust we had in our home until we purchased my new baby.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, battery not so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is good. I especially like the wonned floor attachment. I have two issues with it: 1. The battery discharges way to quick, and gets hot. I do not know if the battery itself is defective or if all vacuums are like that. 2. No attachment holder. It comes with 4 different attachments, but nothing to hold them in.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Luba, thanks for the review. It sounds like you're perhaps using the max/boost mode - which is designed for quick bursts of extra energy, when needed - not for continuous use. That mode will cause the machine to be hot and discharge the battery quickly, if used continually. Try the other suction modes, you will get a much longer runtime.
      Best Wishes,
      Adam @ Dyson Support Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is to heavy and I use it for the wooden floor it doesn’t clean well not worth the money I payed for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. The green list is amazing and the heap filters is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But its fot great features especially the hardwood flor attachment and wonderful for manuvering

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Plastic Wheels

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic cheap wheel fell off 2 months after having the vacuum. Dyson support is supposed to notify me when the part is back in stock, but it’s been 5 months. They never follow through or help. I’ve called multiple times. Great cleaning, but this is painful when you pay so much money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Weak Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine but the battery does not hold a charge long enough to clean any house that is over 800 square feet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but good overall quality vacuum. If it was more affordable I highly would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The green light vac option is game changing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how dirty my floors were until I got this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. Works best if you don’t use the top settings.

    I would recommend this to a friend