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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 395 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 395 reviews
  • Rated 5 out of 5 stars

    The best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum goes on forever. I myself have a hard time cleaning and convincing myself to clean but this vacuum makes it easy to do it every single night and can stand up to the dog hair created by 2 dogs. We switched out our regular vacuum for This and have had better results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyson delivers like the past units and then some. I love that you dont need to hold down the trigger to use it. I love that the lcd screen diaplays the timer sonypu know how much battery you have left. Heppa filter put this dyson way abbove the others. Was able to save money with the plus membership which made it even better. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is well worth the price. It has an app with instructions and “how to” videos to make sure that the customer is well informed on how to use this vacuum. I love the display panel on the top part that shows what’s being vacuumed up and how much time is left before it needs to be charged. It comes with attachments so there is no surface that can’t be reached. The first time I used it, I was surprised by how clean the carpet w. It looked as though I had shampooed it. This vacuum is phenomenal!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great Vaccuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light on the floor attachment is awesome. You can see every little hair, which makes you want to vacuum more lol wish they had the light on the rug attachment too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Nicole, thank you for providing your great feedback! We are delighted to hear that your Dyson Gen5detect Cordless is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to use and clean. Very strong easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best vacuum yet. This is a powerful vacuum that I can use despite my bad back. It's lightweight, easy to handle, and has great suction. You might think you've cleaned all the pet hair and dust—until you try this vacuum with the best feature of all, the laser light for floors attachment. I truly love this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Suction Strong!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dyson Cordless Pet V11 and use the boost mode on it. I decided to get the new Dyson because of performance. I used it first time this morning and the suction is unbelievable for the boost setting. I thought it was going to suck my carpeting up! The standard setting is good enough and the canister was full! My Gen 5 cleaned what my V11 was missing! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality vaccum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for almost a year now, still happy with the quality of job this vacuum does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson vacuum I have ever used. It is simple to use and does a great job without the smell of a typical vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Dyson cordless vacuums for many years. This model definitely shows all the improvements Dyson continues to implement. Cleans fantastic on wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is the most amazing vacuum I’ve ever owned. Every piece of dog hair, even the ones unseen is easily sucked right into the canister! Win!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Laura, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great quality and functionality product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey quality and functionality I replaced this item under the 5 year warranty I used to have a V15. That works great but didn’t last me not even 2 years. This new model is definitely nicer only problem I have it’s the weight definitely heavier the V15. Besides that everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Wonderful vacuum cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this vacuum cleaner been all my life. What a wonderful way to clean and not have to drag cords with you from room to room. Doesn't have the power that the cord sweepers have, but still has enough power to do a beautiful job.I have 4 dogs and I'm impressed. You hit this sweeper out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dyson vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our third Dyson and totally love our Dyson’s! I love all the attachments and glad there’s videos to reference. Easy to assemble and operate. I enjoy using the product daily.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Ibrahim, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future. For any future queries, please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Best vacuum I've ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is amazing I'm giving my review a year later and I can't live without this thing. It gets everything my old vaccum could neveeeerrr lol

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Margo, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    THE DIRT FINDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this vacuum a clear floor was a clean floor. Now a clear floor is a suspiciously dirty floor because of the green lazer highlighting every missed fur, hair, or dirt you may have left behind in one day.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    This vacuum sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow.. I've never had a vacuum that sucks as much as this vacuum. Thoroughly impressive. Worth every cent.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Brian, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuums,love th hardwood floor attachment with the light, shows everything lol

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best vacuum I ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a stellar cleaner with excellent features, like its auto-calibrating vacuum power system. You’ll get one of the best cordless stick vacuums on the market if price isn’t a concern, but the cleaner’s premium performance comes with an equally premium price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much better that I thought I had v8 for 6 years It was time to upgrade

    I would recommend this to a friend