Customer Ratings & Reviews
- Model:
- 447923-01
- SKU:
- 12176466
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Gen5outsize Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. The vacuum is also praised for its ease of use, large dustbin, helpful laser, and useful accessories. However, some customers find the vacuum to be heavy and noisy, while others feel the price is high and the wall mount is not ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction power
best purchase I made!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum!!! love it so much! now of the best decisions I've made!
I would recommend this to a friend - Pros mentioned:Suction power
Vacuum suction power great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great! Great suction and easy to move under and around objects.
I would recommend this to a friend cordless vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Easy to assemble and to use. But buy this item from Best Buy and not Dyson. The company is impossible to deal with!!!
I would recommend this to a friend- Pros mentioned:Battery life
Best dyson yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the light battery last much longer then expected !!!!
I would recommend this to a friend - Pros mentioned:Battery life
Batter is changeable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About time the battery is changeable. Very well built finally
I would recommend this to a friend Great, pricy, large, sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this vacuum. It is light even though it is rather large. Works like a good vacuum, even though it is battery operated. The boost seeting is nice, but drains the battery in 5 minutes.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5Outsize. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Pros mentioned:Overall performance
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Dyson is the best vacuum cleaner ever
I would recommend this to a friend Dyson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing!!! I use it everyday. The leaser work’s amazing.
I would recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good really good Works perfect no problems
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very great vacuum cleaner. I am glad I purchased it
No, I would not recommend this to a friend - Pros mentioned:Suction power
Super clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome, that is all that needs to be said about this Dyson.
I would recommend this to a friend Not too shabby
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy. Very convenient and can handle larger messes. Not super durable for the money. Had a part break off on the first use. So be careful and don’t be an angry vacuumer like me. Treat it delicately.
I would recommend this to a friend- Pros mentioned:Ease of use
Best Vacuum Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NOW vacuum every day!!! This is amazing!!!!!!!!!
I would recommend this to a friend - Cons mentioned:Weight
dependable vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only thing have to wish the machine was not so heavy
I would recommend this to a friend 
Wheel popped off
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I have owned the V15 for many years. And after a fall, it broke. I picked up this one becasue of tge size and ots the gen 5. I have own it less then a week, the wheel has popped of and is broken?!!!! This is going right back and i may not get another one as another customer had the same issue. I got it on sale for $800.00 but that is very expensive for under a week of useage!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having multiple issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Pros mentioned:Overall performance
Excellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT, Love it, huge upgrade. Highly recommend!!!!
I would recommend this to a friend - Cons mentioned:Noise level
Expensive & Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum because we have a first generation Dyson Outsize and I wanted an updated version. Once I got it home and used it for the first time, I discovered that it is extremely loud. I started to read reviews of this vacuum and apparently it's a pretty common complaint. To spend over $1,000 on a vacuum and have a beast so loud is absolutely unacceptable. I returned it the next day for a refund. Don't waste your money on this model.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your concern with us. We appreciate your efforts and please accept our humble apologies for the inconvenience caused by this. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
- Cons mentioned:Noise level
Hard to push
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very noisy and hard to push on carpets no matter what setting you put. It's not user friendly especially when it comes to pushing it it's not easily pushable.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Patricia, thank you very much for sharing your experience with us. We are truly sorry that the Dyson Gen5outsize Cordless Vacuum has not met your expectations. We understand how frustrating it can be when a product feels too noisy and difficult to maneuver on carpets, regardless of the setting used. A vacuum that is not easy to push can certainly make cleaning more tiring and less efficient. Please be assured that we are here to support you, and we would be happy to assist you in resolving this issue. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our team can look into the matter in detail and provide you with the best possible resolution. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support.
Great vacuum, worth the investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a while to pick this one up, but it was well worth the wait! I've only had it for a few weeks. While it's a decent size/weight for a handheld, it works like a charm on every surface I need it to. It also has just the right types of attachments we would ever need. Looking forward to more time with it!
I would recommend this to a friend- Cons mentioned:Weight
Vacuume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vacuum but, it’s heavy on the hand to hold for a while, and the vacuum didn’t come with all the accessories compared to the old version. But very overpriced.
No, I would not recommend this to a friend