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Customer Ratings & Reviews

$989.00
Save $160.99
The comparable value is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Gen5outsize Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. The vacuum is also praised for its ease of use, large dustbin, helpful laser, and useful accessories. However, some customers find the vacuum to be heavy and noisy, while others feel the price is high and the wall mount is not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 281 reviews
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Just what we needed. I love the laser light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from Dyson Outsize

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall vacuum and the green led lighting is spot on. With the hard floor roller was the same size as the carper head.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headache with DYSON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go back and not buy this vacuum strictly due to stains poor customer service I would. $1,124 dollars not including tax I spent on this vacuum when it was new and first came out just to not sit around with broken parts still under warranty and nothing is in stock with Dyson. If you sit around and wait long enough they’ll then offer you a new vacuum replacement but will take up to 3 weeks to get and you have to return and wait for them to receive the old one first. So unless you own another vacuum have fun with nasty house you can’t clean for over a month. Never dealt with this from bissell that’s a fraction of the cost any issues under warranty they ship whatever right out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Swahili Burgess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning vacuum and very easy to handle, I would recommend family members and friends to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def does the job. Helps keep my room spotless and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older dyson model upgraded to the new outsized. Pickes up everything and larger size cuts down on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and value, also purchased model below this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of animals and with the oversized we are vacuum the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum in may i dont think the guy was suppose to sell it to me so thats pretty rad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was so helpful to manage my floors, so functional...thanks to bestbuy ~~~♡

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cordless VAC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creat cleaner and the the laser light is great to expose the dirt. I love this vac!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has always produced amazing products, you pay for what you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt is broken so easyly..this is my 3 rd dyson vacuum but this one is really dissapointed..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson cordless vacumn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacumn picks up debris very easily. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pet friendly and easy to use. Expensive but worth the monies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May have to return it :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard floor attachment works well. The carpet attachment makes a lot of scraping type noises.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello John, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Gen5outsize Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Dyson user for years. Best vacuum yet!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Not even close to worth the price. Constant airway obstructions. I could’ve paid 1/10th of the price and got 10 times the vacuum

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Hope you are doing well!
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we sincerely apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest be assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to skdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes, dysonglobal

  • Rated 1 out of 5 stars

    Plastic components break!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be easy with this vac. Connector at the bottom of cannister has broken. Wand plugs in but doesnt matter because of broken connector it sucks air now. Dyson please sale this broken part so i can fix this $1k mistake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item 2x. First one / defective part. Replaced this & the replacement had a missing part. Returned both items. Dyson needs to work on their quality control. Very disappointed.

    No, I would not recommend this to a friend