Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,099.00
Save $50.99
The comparable value is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 276 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 276 reviews
  • Pros mentioned:
    Suction power

    Rated 2 out of 5 stars

    POOR CUSTOMER SERVICE from Mfg.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, my review is not good. I'll start with the bad news. We had it for a week or so, and started getting error that something was blocking the air flow. A week old to remind you, took it apart according the the troubleshooting guide. No blockage found. Even wash the washable heapa filter. Duh! it was still very white and clean. Called dyson support. Still couldn't figure out the proble, They gave me a return shipping number. I shipped the defective one back to them and they recieved it 3 days later. once the get the defective one, They will ship me a new one. 10 - 15 business days :( STILL WAITING. Poor customer service in regards to getting the customer a new one . Why does the Customer always the one that has to wait? But, for the good news. While the vacuum did work, it pulled dirt out of the carpet that our shark evidently couldn't get just pior to running the dyson over the carpet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best vacuum for fluffy dogs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power and works very well with my two very fluffy dogs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cordless Vacuum Dyson Has

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this model when our old Animal v8 died on us. We have four pets, so we vacuum at least once daily if not more. The heads on this vacuum and the cleaning power all in a cordless surprised us, because we expected that kind of power only from a corded Dyson. Hands down, this is the best Dyson vacuum we have owned to date (our third one in close to 20 years).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. I was hesitant at first because it is so expensive, but I am happy I bought it. It lets me see dirt and dog hair I can't see without the laser.

    I would recommend this to a friend
  • Pros mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the smaller canister and it didn’t work well for me. Love the larger canister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I’ve been waiting for Dyson to come out with a light so you could see dust and pet hair and they came through big time, this vacuum is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gen5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a v11 outsize i had for 4 years gave away to a sister. Ive never had issues with dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my wife this for her birthday. My wife LOVES this vacuum!! Don't worry y'all, she actually asked for this for her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Hurry up and buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade my Dyson for some time now and I am glad I did. Lol this Dyson made me see things I didn’t know was there. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the price I love it Highly recommended Easy to use and easy to clean it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I’ve had dysons before, but this one is by far my favorite. The fluffy optic head helps me clean my floors sooo much better. I have 4 cats, and this makes a world of a difference. The large bin and auto feature truly make cleaning a better experience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    On and off bottom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On and off bottom should be design different to be more user practical

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    The vacuum cleaner works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I used it and the vacuum cleaner is working great I am totally satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best vacuum!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! Works amaing and light weight! Big bonus my husband now vacuums because he loves the laser!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for pets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and battery duration. It is more expensive but the differ3nce in quality is noticable

    I would recommend this to a friend
  • Pros mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. I love the larger size canister- it made vacuuming dog hair easy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Sucky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. It sucks so good. It sucks big. It sucks small. It just sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    BEST BUY!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cleanee works amazing has way better suction on the eco setting than the shark option!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great vac!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a cordless vacuum. Extra batter is handy for long cleaning jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Dyson

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to use. Easy to switch out tools. Easy to go from carpet to tile.

    I would recommend this to a friend