Customer Ratings & Reviews
- Model:
- 447923-01
- |
- SKU:
- 6539475
Customer reviews
Rating 4.5 out of 5 stars with 270 reviews
(270 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Gen5outsize Cordless Vacuum with 8 accessories for its powerful suction, long battery life, and overall performance. Users find it easy to use and value the large dustbin, helpful laser, and included accessories. The main drawback mentioned is its weight, with some also noting the noise level. A few customers mentioned concerns about the price, carpet cleaning ability, and wall mount design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Lobe my newest Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally wore out my old Dyson stick vacuum and got this new generation and just love it.
I would recommend this to a friend Rated 3 out of 5 stars
What a Shame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so sad that this Dyson vacuum did not meet our expectations. For the very large price tag, we expected it to be the end-all-be-all..but, that it is not. The motor is SO loud, whether on carpet or hard wood, and the light on the Fiber Optic Wand doesn’t work properly! I read all of the “try this if”..or, “try that if” to see what might be going on, but, as the vacuum is brand new..I really couldn’t see why there were issues from the beginning! After reading a ton of reviews, turns out several people have had the same or similar experiences. What a shame:(
No, I would not recommend this to a friendRated 5 out of 5 stars
Total Tech Life, an investment into health!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The offerings from Dyson are life charging. Incredible technology to improve health and mentality. The information on the display about particles gives insight and inspiration on cleaning. Being a total tech member and saving on the cost makes the purchase even more worth while. This kind of technology is really an investment into one’s quality of life. I can’t wait for Dyson’s robot vacuum to come out and I hope to see it also available at Best Buy.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, I love it, it vacuums very well and all the accessories it comes with serve very well to clean everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vacum it works amazing highly recommended!!!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Superb vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum ever! It is worth the price!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works wonderfully
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best dyson that i have owned. Fixed the conplaints i have had about prior models!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
dyson gen 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.guys I used a lot of diff vacuum but honestly this most powerful and best vaccum out their I love it too much
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
DYSON VACCUM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A BIT TOO HEAVY AND AWKWARD, BUT CLEANS VERY GOOD.
I would recommend this to a friend Rated 5 out of 5 stars
Jen C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer at our household. It was a pricy investment, but worth every cent. Use it everyday- the green light dust detector light allows me to really "see" all the hairs on the floor. We have a corgi/lab mix dog that sheds constantly, and i have long thick hair- this Dyson Gen5 grabs it all, without getting tangled. A must have at a household with pets or with humans with long hair
I would recommend this to a friendRated 5 out of 5 stars
Great, pricy, large, sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this vacuum. It is light even though it is rather large. Works like a good vacuum, even though it is battery operated. The boost seeting is nice, but drains the battery in 5 minutes.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5Outsize. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best vacuum ever.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum we ever had. Never enjoyed vacuuming because of this.
I would recommend this to a friend Rated 4 out of 5 stars
Not too shabby
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy. Very convenient and can handle larger messes. Not super durable for the money. Had a part break off on the first use. So be careful and don’t be an angry vacuumer like me. Treat it delicately.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best dyson yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the light battery last much longer then expected !!!!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
best purchase I made!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum!!! love it so much! now of the best decisions I've made!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Batter is changeable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About time the battery is changeable. Very well built finally
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Vacuum suction power great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great! Great suction and easy to move under and around objects.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Dyson is the best vacuum cleaner ever
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Expensive & Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum because we have a first generation Dyson Outsize and I wanted an updated version. Once I got it home and used it for the first time, I discovered that it is extremely loud. I started to read reviews of this vacuum and apparently it's a pretty common complaint. To spend over $1,000 on a vacuum and have a beast so loud is absolutely unacceptable. I returned it the next day for a refund. Don't waste your money on this model.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your concern with us. We appreciate your efforts and please accept our humble apologies for the inconvenience caused by this. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Rated 2 out of 5 stars
Wheel popped off
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned the V15 for many years. And after a fall, it broke. I picked up this one becasue of tge size and ots the gen 5. I have own it less then a week, the wheel has popped of and is broken?!!!! This is going right back and i may not get another one as another customer had the same issue. I got it on sale for $800.00 but that is very expensive for under a week of useage!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having multiple issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
















