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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 271 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Gen5outsize Cordless Vacuum with 8 accessories for its powerful suction, long battery life, and overall performance. Users find it easy to use and value the large dustbin, helpful laser, and included accessories. The main drawback mentioned is its weight, with some also noting the noise level. A few customers mentioned concerns about the price, carpet cleaning ability, and wall mount design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 271 reviews
  • Rated 5 out of 5 stars

    Better than the Standard size options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a V11 Animal before this, it's much better than those standard size options. I appreciate having an on/off button instead of the power trigger on the standard as well.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    What a Shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sad that this Dyson vacuum did not meet our expectations. For the very large price tag, we expected it to be the end-all-be-all..but, that it is not. The motor is SO loud, whether on carpet or hard wood, and the light on the Fiber Optic Wand doesn’t work properly! I read all of the “try this if”..or, “try that if” to see what might be going on, but, as the vacuum is brand new..I really couldn’t see why there were issues from the beginning! After reading a ton of reviews, turns out several people have had the same or similar experiences. What a shame:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cordless vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to assemble and to use. But buy this item from Best Buy and not Dyson. The company is impossible to deal with!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I love it, it vacuums very well and all the accessories it comes with serve very well to clean everything.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hard to push

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very noisy and hard to push on carpets no matter what setting you put. It's not user friendly especially when it comes to pushing it it's not easily pushable.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Patricia, thank you very much for sharing your experience with us. We are truly sorry that the Dyson Gen5outsize Cordless Vacuum has not met your expectations. We understand how frustrating it can be when a product feels too noisy and difficult to maneuver on carpets, regardless of the setting used. A vacuum that is not easy to push can certainly make cleaning more tiring and less efficient. Please be assured that we are here to support you, and we would be happy to assist you in resolving this issue. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our team can look into the matter in detail and provide you with the best possible resolution. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacum it works amazing highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best dyson that i have owned. Fixed the conplaints i have had about prior models!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    dyson gen 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys I used a lot of diff vacuum but honestly this most powerful and best vaccum out their I love it too much

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Superb vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever! It is worth the price!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    DYSON VACCUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIT TOO HEAVY AND AWKWARD, BUT CLEANS VERY GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer at our household. It was a pricy investment, but worth every cent. Use it everyday- the green light dust detector light allows me to really "see" all the hairs on the floor. We have a corgi/lab mix dog that sheds constantly, and i have long thick hair- this Dyson Gen5 grabs it all, without getting tangled. A must have at a household with pets or with humans with long hair

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best vacuum ever.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum we ever had. Never enjoyed vacuuming because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, pricy, large, sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this vacuum. It is light even though it is rather large. Works like a good vacuum, even though it is battery operated. The boost seeting is nice, but drains the battery in 5 minutes.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5Outsize. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    best purchase I made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum!!! love it so much! now of the best decisions I've made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best dyson yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light battery last much longer then expected !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Batter is changeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time the battery is changeable. Very well built finally

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum suction power great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great! Great suction and easy to move under and around objects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. Very convenient and can handle larger messes. Not super durable for the money. Had a part break off on the first use. So be careful and don’t be an angry vacuumer like me. Treat it delicately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Dyson is the best vacuum cleaner ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing!!! I use it everyday. The leaser work’s amazing.

    I would recommend this to a friend