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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.5 out of 5 stars with 276 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Gen5outsize Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. The vacuum is also praised for its ease of use, large dustbin, helpful laser, and useful accessories. However, some customers find the vacuum to be heavy and noisy, while others feel the price is high and the wall mount is not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 276 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lobe my newest Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally wore out my old Dyson stick vacuum and got this new generation and just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Life, an investment into health!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The offerings from Dyson are life charging. Incredible technology to improve health and mentality. The information on the display about particles gives insight and inspiration on cleaning. Being a total tech member and saving on the cost makes the purchase even more worth while. This kind of technology is really an investment into one’s quality of life. I can’t wait for Dyson’s robot vacuum to come out and I hope to see it also available at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On and off bottom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On and off bottom should be design different to be more user practical

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I love it, it vacuums very well and all the accessories it comes with serve very well to clean everything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life and larger canister are a game changer! It’s also nice to not have to keep holding the on button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motor, great support, poor quality parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motor and attachments. The wheel broke on the second use for the carpet attachment. Dyson replaced this so all is good. Great experience overall, giving 4/5 because of the brittle plastic.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that yourDyson - Gen5outsize Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    dyson gen 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys I used a lot of diff vacuum but honestly this most powerful and best vaccum out their I love it too much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best dyson that i have owned. Fixed the conplaints i have had about prior models!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacum it works amazing highly recommended!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a Shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sad that this Dyson vacuum did not meet our expectations. For the very large price tag, we expected it to be the end-all-be-all..but, that it is not. The motor is SO loud, whether on carpet or hard wood, and the light on the Fiber Optic Wand doesn’t work properly! I read all of the “try this if”..or, “try that if” to see what might be going on, but, as the vacuum is brand new..I really couldn’t see why there were issues from the beginning! After reading a ton of reviews, turns out several people have had the same or similar experiences. What a shame:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Standard size options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a V11 Animal before this, it's much better than those standard size options. I appreciate having an on/off button instead of the power trigger on the standard as well.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Superb vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever! It is worth the price!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    DYSON VACCUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIT TOO HEAVY AND AWKWARD, BUT CLEANS VERY GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cordless vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to assemble and to use. But buy this item from Best Buy and not Dyson. The company is impossible to deal with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer at our household. It was a pricy investment, but worth every cent. Use it everyday- the green light dust detector light allows me to really "see" all the hairs on the floor. We have a corgi/lab mix dog that sheds constantly, and i have long thick hair- this Dyson Gen5 grabs it all, without getting tangled. A must have at a household with pets or with humans with long hair

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best vacuum ever.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum we ever had. Never enjoyed vacuuming because of this.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    best purchase I made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum!!! love it so much! now of the best decisions I've made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best dyson yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light battery last much longer then expected !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum suction power great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great! Great suction and easy to move under and around objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, pricy, large, sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this vacuum. It is light even though it is rather large. Works like a good vacuum, even though it is battery operated. The boost seeting is nice, but drains the battery in 5 minutes.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5Outsize. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal