Customer Ratings & Reviews
- Model:
- 447923-01
- SKU:
- 6539475
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the impressive suction power and long battery life of the Gen5outsize Cordless Vacuum. Many appreciate its ease of use and the large dustbin capacity, while some find the weight to be a drawback. Other features, such as the laser-assisted cleaning and included accessories, also receive positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Poor wheel quality control or design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Dyson user, this would be my fourth vacuum, second cordless from them across 15 years. This vacuum had the base wheel break within the first week of use on two separate machines. First one was exchanged for a new model. Second one broke on the second use. Returned for a refund. Would not recommend. Only upside was while it worked, it worked well.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson Gen5outsize Cordless Vacuum. We are truly sorry to hear about the issues you encountered with the base wheel breaking on two separate machines. We understand how frustrating it must be to experience such problems, especially as a long-time Dyson user. We appreciate your loyalty to our brand over the past 15 years and regret that this product did not meet your expectations. Your feedback is invaluable to us as we strive to improve the quality and durability of our products. We are glad to hear that the vacuum performed well while it was working, but we apologize for the inconvenience caused by the repeated issues. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
It’s ok…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is probably best suited for hard flood only. I have mostly hard woods with a few area rugs in which the agitator from the main floor head bangs against the casing if it’s left on auto speed. Mind you these aren’t shag or high pile area rugs. I have to place the setting on eco and raise the floor head. I do enjoy the versatility with the range free tool, especially for my couch. Overall 3 stars. From a price perspective, this definitely could have been made to feel more durable
I would recommend this to a friendHomeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well but very top heavy and awkward to maneuver due to the battery weight. Also, it constantly stops on higher pile carpet, I feel like I need to get a separate vacuum for the thicker carpet. Hard on my shoulder when it constantly stops and grabs.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Dyson outsize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum. Love that Dyson finally has a button to turn on off so you don’t have to hold a trigger
I would recommend this to a friendDyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Just what we needed. I love the laser light
I would recommend this to a friendMighty Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light on vacuum fantastic improvement considering product already Great.
I would recommend this to a friend..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.İt is broken so easyly..this is my 3 rd dyson vacuum but this one is really dissapointed..
No, I would not recommend this to a friendGreat Vaccum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vaccum. I higly recommend it. The two batteries are nice.
I would recommend this to a friendAMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Def does the job. Helps keep my room spotless and clean.
I would recommend this to a friendStep up from Dyson Outsize
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall vacuum and the green led lighting is spot on. With the hard floor roller was the same size as the carper head.
I would recommend this to a friendMay have to return it :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard floor attachment works well. The carpet attachment makes a lot of scraping type noises.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello John, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Gen5outsize Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Modern vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and value, also purchased model below this one.
I would recommend this to a friendMr. Swahili Burgess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning vacuum and very easy to handle, I would recommend family members and friends to get it.
I would recommend this to a friendPlastic components break!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be easy with this vac. Connector at the bottom of cannister has broken. Wand plugs in but doesnt matter because of broken connector it sucks air now. Dyson please sale this broken part so i can fix this $1k mistake.
No, I would not recommend this to a friendVacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a lot of animals and with the oversized we are vacuum the whole house
I would recommend this to a friendDisappointed!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item 2x. First one / defective part. Replaced this & the replacement had a missing part. Returned both items. Dyson needs to work on their quality control. Very disappointed.
No, I would not recommend this to a friendBest one yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older dyson model upgraded to the new outsized. Pickes up everything and larger size cuts down on time
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuum in may i dont think the guy was suppose to sell it to me so thats pretty rad
I would recommend this to a frienddyson vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was so helpful to manage my floors, so functional...thanks to bestbuy ~~~♡
I would recommend this to a friendDyson cordless vacumn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacumn picks up debris very easily. Great purchase
I would recommend this to a friend