Customer Ratings & Reviews
- Model:
- 447923-01
- SKU:
- 6539475
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Gen5outsize Cordless Vacuum with 8 accessories for its powerful suction, long battery life, and overall performance. Users find it easy to use and value the large dustbin, helpful laser, and included accessories. The main drawback mentioned is its weight, with some also noting the noise level. A few customers mentioned concerns about the price, carpet cleaning ability, and wall mount design.
This summary was generated by AI based on customer reviews.
Greatest ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! If you have hairy pets this vacuum is your sanity
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Catherine, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Outsize Cordless vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Gen5 outsize
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new vacuum it’s so powerful, definitely top of the line product.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this item it works so well you can really tell that it is cleaning your carpet i would highly recommend getting this
I would recommend this to a friendIt’s ok…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is probably best suited for hard flood only. I have mostly hard woods with a few area rugs in which the agitator from the main floor head bangs against the casing if it’s left on auto speed. Mind you these aren’t shag or high pile area rugs. I have to place the setting on eco and raise the floor head. I do enjoy the versatility with the range free tool, especially for my couch. Overall 3 stars. From a price perspective, this definitely could have been made to feel more durable
I would recommend this to a friendDyson outsize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum. Love that Dyson finally has a button to turn on off so you don’t have to hold a trigger
I would recommend this to a friendHomeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well but very top heavy and awkward to maneuver due to the battery weight. Also, it constantly stops on higher pile carpet, I feel like I need to get a separate vacuum for the thicker carpet. Hard on my shoulder when it constantly stops and grabs.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Dyson vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Just what we needed. I love the laser light
I would recommend this to a friendMighty Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light on vacuum fantastic improvement considering product already Great.
I would recommend this to a friendGreat Vaccum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vaccum. I higly recommend it. The two batteries are nice.
I would recommend this to a friend- Pros mentioned:Overall performance
Poor wheel quality control or design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Dyson user, this would be my fourth vacuum, second cordless from them across 15 years. This vacuum had the base wheel break within the first week of use on two separate machines. First one was exchanged for a new model. Second one broke on the second use. Returned for a refund. Would not recommend. Only upside was while it worked, it worked well.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson Gen5outsize Cordless Vacuum. We are truly sorry to hear about the issues you encountered with the base wheel breaking on two separate machines. We understand how frustrating it must be to experience such problems, especially as a long-time Dyson user. We appreciate your loyalty to our brand over the past 15 years and regret that this product did not meet your expectations. Your feedback is invaluable to us as we strive to improve the quality and durability of our products. We are glad to hear that the vacuum performed well while it was working, but we apologize for the inconvenience caused by the repeated issues. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Step up from Dyson Outsize
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall vacuum and the green led lighting is spot on. With the hard floor roller was the same size as the carper head.
I would recommend this to a friendAMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Def does the job. Helps keep my room spotless and clean.
I would recommend this to a friendNot worth the headache with DYSON
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could go back and not buy this vacuum strictly due to stains poor customer service I would. $1,124 dollars not including tax I spent on this vacuum when it was new and first came out just to not sit around with broken parts still under warranty and nothing is in stock with Dyson. If you sit around and wait long enough they’ll then offer you a new vacuum replacement but will take up to 3 weeks to get and you have to return and wait for them to receive the old one first. So unless you own another vacuum have fun with nasty house you can’t clean for over a month. Never dealt with this from bissell that’s a fraction of the cost any issues under warranty they ship whatever right out.
No, I would not recommend this to a friendMr. Swahili Burgess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning vacuum and very easy to handle, I would recommend family members and friends to get it.
I would recommend this to a friendModern vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and value, also purchased model below this one.
I would recommend this to a friend..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.İt is broken so easyly..this is my 3 rd dyson vacuum but this one is really dissapointed..
No, I would not recommend this to a friendVacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a lot of animals and with the oversized we are vacuum the whole house
I would recommend this to a friendBest one yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older dyson model upgraded to the new outsized. Pickes up everything and larger size cuts down on time
I would recommend this to a friendMay have to return it :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard floor attachment works well. The carpet attachment makes a lot of scraping type noises.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello John, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Gen5outsize Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Great vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuum in may i dont think the guy was suppose to sell it to me so thats pretty rad
I would recommend this to a friend