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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,149.99

Customer reviews

Rating 4.4 out of 5 stars with 246 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the impressive suction power and long battery life of the Gen5outsize Cordless Vacuum. Many appreciate its ease of use and the large dustbin capacity, while some find the weight to be a drawback. Other features, such as the laser-assisted cleaning and included accessories, also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 246 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Superb vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever! It is worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I love it, it vacuums very well and all the accessories it comes with serve very well to clean everything.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    DYSON VACCUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIT TOO HEAVY AND AWKWARD, BUT CLEANS VERY GOOD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. Very convenient and can handle larger messes. Not super durable for the money. Had a part break off on the first use. So be careful and don’t be an angry vacuumer like me. Treat it delicately.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best dyson that i have owned. Fixed the conplaints i have had about prior models!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    dyson gen 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys I used a lot of diff vacuum but honestly this most powerful and best vaccum out their I love it too much

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Wheel popped off

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the V15 for many years. And after a fall, it broke. I picked up this one becasue of tge size and ots the gen 5. I have own it less then a week, the wheel has popped of and is broken?!!!! This is going right back and i may not get another one as another customer had the same issue. I got it on sale for $800.00 but that is very expensive for under a week of useage!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having multiple issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Great, pricy, large, sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this vacuum. It is light even though it is rather large. Works like a good vacuum, even though it is battery operated. The boost seeting is nice, but drains the battery in 5 minutes.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5Outsize. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Expensive & Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum because we have a first generation Dyson Outsize and I wanted an updated version. Once I got it home and used it for the first time, I discovered that it is extremely loud. I started to read reviews of this vacuum and apparently it's a pretty common complaint. To spend over $1,000 on a vacuum and have a beast so loud is absolutely unacceptable. I returned it the next day for a refund. Don't waste your money on this model.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your concern with us. We appreciate your efforts and please accept our humble apologies for the inconvenience caused by this. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Jen C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer at our household. It was a pricy investment, but worth every cent. Use it everyday- the green light dust detector light allows me to really "see" all the hairs on the floor. We have a corgi/lab mix dog that sheds constantly, and i have long thick hair- this Dyson Gen5 grabs it all, without getting tangled. A must have at a household with pets or with humans with long hair

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best vacuum ever.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum we ever had. Never enjoyed vacuuming because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. The light feature assures you of picking up all debris from the surface.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best dyson yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light battery last much longer then expected !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    best purchase I made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum!!! love it so much! now of the best decisions I've made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Batter is changeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time the battery is changeable. Very well built finally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I found works very well and quick I do prefer smaller drum for lighter weight

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5outsize Cordless Vacuum, is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and powerful. We love this model. This is are 4th dyson vacuum and the best by far.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Dyson is the best vacuum cleaner ever

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum suction power great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great! Great suction and easy to move under and around objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, more than expected.Very easy to use.

    I would recommend this to a friend