Customer Ratings & Reviews
- Model:
- 447923-01
- SKU:
- 6539475
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Gen5outsize Cordless Vacuum with 8 accessories for its powerful suction, long battery life, and overall performance. Users find it easy to use and value the large dustbin, helpful laser, and included accessories. The main drawback mentioned is its weight, with some also noting the noise level. A few customers mentioned concerns about the price, carpet cleaning ability, and wall mount design.
This summary was generated by AI based on customer reviews.
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vacuum. I was hesitant at first because it is so expensive, but I am happy I bought it. It lets me see dirt and dog hair I can't see without the laser.
I would recommend this to a friend- Pros mentioned:Overall performance
Gen5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a v11 outsize i had for 4 years gave away to a sister. Ive never had issues with dyson.
I would recommend this to a friend Awesome Vacuum!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum! I’ve been waiting for Dyson to come out with a light so you could see dust and pet hair and they came through big time, this vacuum is amazing!!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. I’ve had dysons before, but this one is by far my favorite. The fluffy optic head helps me clean my floors sooo much better. I have 4 cats, and this makes a world of a difference. The large bin and auto feature truly make cleaning a better experience.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worth the price I love it Highly recommended Easy to use and easy to clean it
I would recommend this to a friend - Pros mentioned:Overall performance
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave my wife this for her birthday. My wife LOVES this vacuum!! Don't worry y'all, she actually asked for this for her birthday.
I would recommend this to a friend - Pros mentioned:Suction power
Hurry up and buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting to upgrade my Dyson for some time now and I am glad I did. Lol this Dyson made me see things I didn’t know was there. Love it
I would recommend this to a friend - Pros mentioned:Suction power
The vacuum cleaner works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service I used it and the vacuum cleaner is working great I am totally satisfied with this product
I would recommend this to a friend - Pros mentioned:Suction power
Best vacuum!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum! Works amaing and light weight! Big bonus my husband now vacuums because he loves the laser!
I would recommend this to a friend Great motor, great support, poor quality parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great motor and attachments. The wheel broke on the second use for the carpet attachment. Dyson replaced this so all is good. Great experience overall, giving 4/5 because of the brittle plastic.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that yourDyson - Gen5outsize Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Overall performance
Excellent for pets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and battery duration. It is more expensive but the differ3nce in quality is noticable
I would recommend this to a friend - Pros mentioned:Suction power
Sucky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks. It sucks so good. It sucks big. It sucks small. It just sucks.
I would recommend this to a friend - Cons mentioned:Noise level
Unfortunately had to return - loud grinding noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today I purchased the gen5outsize. Right off the bat it made a really loud, grinding type noise. I've had multiple Dyson's through the years and have never heard this kind of noise before. I figured I had a defective model so I went back to Best Buy and exchanged it. After returning home the replacement vacuum made the exact same noise as well. I did some research online because I thought it was odd that both of the vacuums had the same issue. Turns out the hair removal vanes, which are plastic, push into the brush roll during forward passes. Sadly, I had to return the second one and came home empty handed. I noticed most of the new models have the hair removal vanes so I'm afraid to purchase another Dyson. I don't know if I'm just unlucky purchasing two vacuums having the same issue or if it's a design flaw. Had the gen5outsize not had the hair removal vanes I definitely would've kept it. I actually thought about trying to remove them myself but decided against it because had something gone wrong I wouldn't have been able to return it. Extremely disappointed in this model.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Gen5outsize Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email toaskdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
- Pros mentioned:Dustbin size
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. I love the larger size canister- it made vacuuming dog hair easy.
I would recommend this to a friend - Pros mentioned:Battery life
Great vac!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a cordless vacuum. Extra batter is handy for long cleaning jobs.
I would recommend this to a friend - Pros mentioned:Suction power
BEST BUY!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cleanee works amazing has way better suction on the eco setting than the shark option!
I would recommend this to a friend - Cons mentioned:Noise level
Hard to push
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very noisy and hard to push on carpets no matter what setting you put. It's not user friendly especially when it comes to pushing it it's not easily pushable.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Patricia, thank you very much for sharing your experience with us. We are truly sorry that the Dyson Gen5outsize Cordless Vacuum has not met your expectations. We understand how frustrating it can be when a product feels too noisy and difficult to maneuver on carpets, regardless of the setting used. A vacuum that is not easy to push can certainly make cleaning more tiring and less efficient. Please be assured that we are here to support you, and we would be happy to assist you in resolving this issue. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our team can look into the matter in detail and provide you with the best possible resolution. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support.
- Pros mentioned:Ease of use
Love my Dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy to use. Easy to switch out tools. Easy to go from carpet to tile.
I would recommend this to a friend Better than the Standard size options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned a V11 Animal before this, it's much better than those standard size options. I appreciate having an on/off button instead of the power trigger on the standard as well.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
cordless vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Easy to assemble and to use. But buy this item from Best Buy and not Dyson. The company is impossible to deal with!!!
I would recommend this to a friend