Customer Ratings & Reviews
- Model:
- 965432-01
- |
- SKU:
- 6459317
Customer reviews
Rating 4.6 out of 5 stars with 926 reviews
(926 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Genuine Replacement Filter Combi 360° Glass HEPA and Activated Carbon Filter for its positive impact on air quality and its long filter life. Users find it easy to install and appreciate its overall performance and proper fit. However, some customers have expressed concerns about the price and a few have reported an unpleasant smell.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Dyson Filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say besides I need to replace these filters yearly
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Genuine Replacement Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Worked as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was received as advertised. Zero fitment issues and it was nicely packaged. Definitely OEM and would recommend it to those who have one of the models this supports.
I would recommend this to a friendRated 3 out of 5 stars
read this review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is OEM, good luck if you have any installation issues which you'll likely have as Dyson's directions are far from clear and leave our crucial instructions on how to reset the unit. When I called their customer service they totally refused to help me unless I purchased directly from Dyson which is utterly ridiculous as it's the same exact OEM part number. For those that still want to pursue purchasing from Best Buy, note two essential things. 1) this one piece filter (L+R) replaces the former two-piece filter (L+R) - its not clear anywhere on any website. 2) to reset the display icon, you have to use the remote only and press + hold for 5 seconds the moon button until it clears and then repeat using the left & right arrow button. Insane this is not clearly written ANYWHERE including their own included instruction sheet which is in its own odd language. I think I'm done with Dyson as a result.
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 4 out of 5 stars
Dyson filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use oem filters for Dyson. It works but is too expensive!
I would recommend this to a friend - Pros mentioned:Air quality
Rated 4 out of 5 stars
Buy here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. It is genuine. Better than paying for shipping form dyson
I would recommend this to a friend Rated 5 out of 5 stars
Customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff very professional and assisting. Was a pleasure to interact with.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Devin, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your replacement filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Filter life
Rated 4 out of 5 stars
Filter review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid filter, lasted 6 months. Will replace with the same.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great that dyson made those two piece filter into this simple one piece filter. (Two pieces for each side vs one piece on each side.)
I would recommend this to a friendRated 2 out of 5 stars
Dyson filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I accidently bought the wrong filter for my purifier. I used reward points and unfortunately lost them. Make sure you check before purchasing.I made the mistake of clicking on my last purchase and clicking on the filters options thinking it took me straight to the filter my machine needed but was not the case.
I would recommend this to a friendRated 5 out of 5 stars
Impressive Results
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of those products that you think is a scam but this is the second time purchasing this and when I take the old one out to replace it’s DISGUSTING. Which means it’s doing it’s job! Always impressed
I would recommend this to a friend- Pros mentioned:Filter lifeCons mentioned:Price
Rated 5 out of 5 stars
It’s a Dyson filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this filter to replace the original filter that came with my Dyson fan. It is pricey for a filter but the original lasted for 4 years.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and even better service. Walked in not knowing the exact filter I needed and the kind lady at the front desk looked into it for me and grabbed the product within a couple minutes!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easier to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easier than the old two filters one needed to put into the machine.
I would recommend this to a friend Rated 5 out of 5 stars
Dyson 360nGlass Hepa Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realizing they seem pricey, had I saved a photo of my old filter to share, there'd be no doubt as to their value! Unbelievable amount of trapped pollutants, etc.
I would recommend this to a friend- Pros mentioned:Air quality, Filter life
Rated 4 out of 5 stars
They do the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good filters, they pick up much of the dust & particles in the air. The air definitely fells & smells cleaner. Though these filters are expensive, I believe they are worth the money.
I would recommend this to a friend Rated 5 out of 5 stars
Open filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the ones from Amazon and the air quality never turned green. This one was the one Dyson one and you can feel It’s heavier.
I would recommend this to a friendRated 5 out of 5 stars
Best filters decent price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the Dyson air filters for a Dyson machine. The cheaper one don’t last. Most of the time there are in stock when you need a replacement.
I would recommend this to a friendRated 5 out of 5 stars
New Filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, Easy order and ship. Right product. No hassle.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greeting of the day!
Thank you for taking the time to share your positive experience with us. Glad to hear that you are having an enjoyable time with your Dyson. We are thrilled you loved it and look forward to serving you again soon! For any further queries, please feel free to contact us. Thank you for your time and patience.
Best Wishes,
Dyson Customer Support
Rated 5 out of 5 stars
Replacement Filter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter has changed and is now one piece. You have to reset the fan using the remote to have a better understanding of the life of the new filter. Works great and i got mine as the deal of the day.
I would recommend this to a friendRated 5 out of 5 stars
The most powerful air filter I found
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Dyson and really pulls a lot of debris and dust the only problem is that the machine still blinks that the filter needs to be changed
I would recommend this to a friend

