Customer Ratings & Reviews
- Model:
- 965432-01
- SKU:
- 6459317
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Genuine Replacement Filter Combi 360° Glass HEPA and Activated Carbon Filter for its positive impact on air quality and long filter life. Users appreciate the ease of use, straightforward installation, and proper fit, with many having no complaints about the overall performance. The main drawbacks mentioned are the high price and, for a few users, an unpleasant smell.
This summary was generated by AI based on customer reviews.
Must have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have on hand to keep your product running in optimal condition
I would recommend this to a friendGenuine Dyson Filters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine Dyson filters delivered next day, promptly and free!
I would recommend this to a friendI can't actually tell if it filters the air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clue if it actually filters, but I think it does. And dysons are great products.
I would recommend this to a friendIt fits
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my dyson air purifier, doesn't last for ever and it costs a little too much.
I would recommend this to a friend- Cons mentioned:Price
Don’t buy Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous price for filters. I won’t again buy any Dyson products , in any category)
No, I would not recommend this to a friend Official replacement filters.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are expensive, but work as described.
I would recommend this to a friendWorried I bought the wrong filter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace the original filter that came with my Dyson. When this one arrived, I couldn't figure out how to install. The original filter is actually 4 different pieces and the replacement is only 2. I almost returned to the store, but went online and realized they changed filters. A note needs to be included in the box. I can't be the only person confused with the new version.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Benzito, this is Kelly with Dyson. We have now condensed the 2-part filter into one part, to make filter replacement easier for you. You can remove and discard the original inner carbon filter. Dyson air purifier filters have been developed by the same engineers who make Dyson machines. Made from borosilicate microfibers pleated hundreds of times, they capture particles as small as allergens and viruses. And because they’re fully sealed, our filters trap pollutants, rather than leaking them back into the room. If you have any questions or need assistance with installing the new filter, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
New filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New filter for my Dyson air purifier. Was happy to buy in store instead of online!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greeting of the day!
Thank you for taking the time to share your positive experience with us. Glad to hear that you are having an enjoyable time with your Dyson. We are thrilled you loved it and look forward to serving you again soon! For any further queries, please feel free to contact us. Thank you for your time and patience.
Best Wishes,
Dyson Customer Support
Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product but the filter has been changed and it we need to call Dyson to get the system working again.
I would recommend this to a friendToo expensive and doesn’t last long
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m annoyed that Dyson says filters last a year yet don’t. It’s way too expensive to be keeping the machine in clean filters
No, I would not recommend this to a friendDyson is my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is my true lover and I will let no one stand in my way of her
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson filters nice ……………………::::……………………………………………….
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greeting of the day!
Thank you for taking the time to share your positive experience with us. Glad to hear that you are having an enjoyable time with your Dyson. We are thrilled you loved it and look forward to serving you again soon! For any further queries, please feel free to contact us. Thank you for your time and patience.
Best Wishes,
Dyson Customer Support
Replacement Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate that Best Buy carries the filter. Much easier to replace.
I would recommend this to a friendFilter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new design not like the original no 2 piece design.
I would recommend this to a friendFilter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent filtering system. Highly recommend.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greeting of the day!
Thank you for taking the time to share your positive experience with us. Glad to hear that you are having an enjoyable time with your Dyson. We are thrilled you loved it and look forward to serving you again soon! For any further queries, please feel free to contact us. Thank you for your time and patience.
Best Wishes,
Dyson Customer Support
Does great but will be hard to grt back out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job but didnt seem to fit very well, will be hard to get back lut when time to replace
I would recommend this to a friend- Pros mentioned:Air quality
Logistics is terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Filter itself if great, however poor review for Best Buy and their logistics. Next day delivery miraculously turned into “delivery by 09/26”.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback. We are glad to hear that you are satisfied with the filter itself. However, we are truly sorry to learn about the issues you experienced with the delivery service. We understand how frustrating it can be when expectations are not met, especially with delivery times. Your comments are important to us, and we will try to improve our logistics and service. If there’s anything we can do to assist you further, please don’t hesitate to reach out to our customer service team via askdysonUS@dyson.com. We appreciate your patience and understanding.
A great all in one filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great all in one filter to replace the two separate filters.
I would recommend this to a friendDyson filter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product was delivered the next day without any complications!
I would recommend this to a friendWorks, does its job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit properly in my unit, had to take the middle filter out. So strange.
I would recommend this to a friend