Customer Ratings & Reviews
- Model:
- 965432-01
- SKU:
- 6459317
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Genuine Replacement Filter Combi 360° Glass HEPA and Activated Carbon Filter for its positive impact on air quality and long filter life. Users appreciate the ease of use, straightforward installation, and proper fit, with many having no complaints about the overall performance. The main drawbacks mentioned are the high price and, for a few users, an unpleasant smell.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air filter works as advertised, no complaints so far.
I would recommend this to a friend- Pros mentioned:Air quality
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as the product itself is concerned, it's good. Removes all the garbage from the air. What hurts is paying 80 bucks for the thing. That's painful every 6 months so factor that in if you're considering a Dyson fan.
No, I would not recommend this to a friend - Pros mentioned:Fit
Effective HEPA filter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective air filter, we have two cats and this really helps cut down on the hair and dust and odor. Perfect fit inside the Dyson filter.
I would recommend this to a friend Air fillter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found it to be a great item, just wish they lasted longer
I would recommend this to a friend- Pros mentioned:Air quality
Genuine Dyson filter available at local best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine Dyson filter trustworthy and a piece of mind and available at Best Buy or shop online to ship home free and earn Best Buy points
I would recommend this to a friend - Pros mentioned:Ease of use
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and worked well. Delivery was also very fast. It’s a genuine dyson product and not a 3rd party product
I would recommend this to a friend - Pros mentioned:Air qualityCons mentioned:Price
Unsure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These filters are so very expensive. They seem to do a good job of cleaning the air, but I'm not sure how much better these are than generics .
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We do suggest using only genuine Dyson parts in your machine. Having said that, if you choose to purchase your filter directly from the Dyson website, it will come with a free 1-year guarantee, should any issues ever arise.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I was able to install it ver easily and it has helped greatly with the allergens in the house.
I would recommend this to a friend - Cons mentioned:Price
overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very overpriced, if every year you have to buy a new 100 dollar filter for a 500 dollar fan its not worth it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Summer with Dyson. Thanks for your feedback. For the replacement filters, they will need to be replaced once a year if the machine is ran for 12 hours a day. If you run it for 24 hours a day, it is about every 6 months. There is also an auto mode that you can set it on when you need to and it will be like a stand by mode and clean the air as needed to help the filter life as well.
Best wishes,
Summer
Dyson Customer Support
- Pros mentioned:Ease of use
Dyson Replacement Filter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great filters. Took some time to make sure I put them in right but once I did.. it was good.
I would recommend this to a friend - Pros mentioned:Filter life
Does well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this filter before. Works well and gathers a lot by the time it’s ready to be changed.
I would recommend this to a friend Awful smell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so disappointed with this filter :/ I’ve bought it 3 months ago for my baby’s room, so it’s almost new. I have recently started noticing some weird smell, kind of sour and moldy at the same time. It took me some time to figure out that it was actually coming from our Dyson air purifier. I turned it off and the next morning the smell completely disappeared. I’ve been using Dyson for a few years now. I did have a problem with a machine before and got it replaced, but never had any issues with their filters. Unfortunately, I can’t exchange or return this filter any longer and I don’t want to spend $70+ on the new filter that could be causing the same issue. I don’t even know if it’s safe to use these filters, or they have added some chemicals that are causing that smell. As everyone else can see, there were other reviewers mentioning the same problem with these filters. I’m wondering when Dyson representatives are going to address this issue?
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
- Pros mentioned:Overall performance
Does it's job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it's meant to do. I've tried filter alternatives without success.
I would recommend this to a friend Research and find better option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This newly designed combination filter is NOTHING compared to the original. I am unsatisfied with this purchase. I ran my Dyson air purifier continuously for over a year since the initial purchase and then received the first notice to replace the original filter. Now here we are in December…9 months later and I just got an NEW alert to replace the filter AGAIN. This is quite annoying considering there has been ZERO change in my environment, usage habits, or any other factors on my part. The only change is Dyson discontinuing the original 2-part filter that came with my machine. This new combination filter is supposed to be “easier to change” according to Dyson because it contains the carbon and Hepa in one. but Is snapping the green carbon filter into place first then encasing it with the purple Hepa filter really more difficult? No way. The company wants to offer a subpar product at the same price point.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Abigail, this is Kelly with Dyson. We're sorry to hear that you've found the new filters to be a source of frustration and disappointment. The filters work the exact same as the older ones do. The new design purely environmental, making the same filter into less pieces. The filters have the same life performance, about 4400 hours. If you have poor indoor or outdoor air quality, or have the machine in use more often, you might have to replace them more frequently. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use
Dyson filter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and Easy to install into my dyson air purifier. No complaints.
I would recommend this to a friend - Pros mentioned:Air quality
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaner air equals better sleep. I love my Dyson and I love the sleep assist
I would recommend this to a friend - Pros mentioned:Fit
Dyson Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect fit for a replacement part. Hassle free and works great!
I would recommend this to a friend not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so pricy i dont think ill get another dyson ever. i love shark more
I would recommend this to a friend- Pros mentioned:Air quality
Genuine Dyson Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came as expected. Genuine Dyson Filter. Cant ask for much more.
I would recommend this to a friend - Pros mentioned:Air quality
Hepa filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great filters and really clean the air. I recommend
I would recommend this to a friend