Customer Ratings & Reviews
- Model:
- 573787-01
- SKU:
- 6590031
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent heating and cooling capabilities, quiet operation, and ease of use of the Hot+Cool AM09 Tower. Many appreciate its compact size and overall performance, while also praising the effectiveness of the fan function. However, some customers express disappointment regarding the lack of a HEPA filter. A common concern is the relatively high price point.
This summary was generated by AI based on customer reviews.
Not app compatble
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is great works fantastic, but it is not compatible with the app like it says in the description. Also, as it oscillates, there is a creaking sound occasionally.
I would recommend this to a friendGood quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was much smaller than I expected but really good quality. I like the temperature adjustment.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Trin, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower, Heater and Fan. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
What is that clicking noise?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Dyson AM09 a week ago from Best Buy. Worked great for the first week. But now it's making a clicking noise during oscillation. Can't unhear it. For over $300 it should just work. Not interested in getting it repaired...returning for a refund.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Hot+Cool AM09 Tower, Heater and Fan. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Would not recommend. Fire hazard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. After about a year of use it randomly caught fire while in heat mode. If i wouldnt have been in the room it could have burned my house down.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We're truly sorry to hear about the incident with your product. Safety is our top priority, and we take these matters very seriously.
Please stop using the product immediately and contact our customer support team directly at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. They will assist you with this issue and work towards resolving it as quickly as possible.
Thank you for your understanding, and we apologize for any inconvenience and concern this has caused.
not an air purifier false advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not an air purifier and it was sold as such. I live in los angeles and wanted an air purifier after the fires now I am out 350 for a fan
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdyson@dysoncanada.ca and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.