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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 274 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Hot+Cool AM09 Tower, Heater and Fan, particularly its heating capabilities, quiet operation, and overall performance as both a heater and fan. Users appreciate its ease of use and compact size compared to previous models. However, some customers have expressed concerns about the product's price and the presence of a filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 274 reviews
  • Pros mentioned:
    Fan performance, Heating performance

    Rated 5 out of 5 stars

    Efficient Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an informed decision to replace my previous Dyson fan with the Dyson AM09 Tower. The Tower is a much more efficient, functional and versatile fan in that it produces measured cooling AND heating via a remote controller. NICE!!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    What the wife wants, she GETS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, wife had ne at work and she loved it so much she wanted one for the house as well. The unit is smooth, quiet, easy to oporate and gets really warm for those Extremely cold nights. 10 out of 10 easly!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance
    Cons mentioned:
    Filter, Price

    Rated 2 out of 5 stars

    Cool looking but is built cheap not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product thinking it had the hepa filter, It didnt. While you can say its my fault for not checking i actually asked two employees who both told me it did. I bought it for 299.99 pretty expensive for a fan but said it has the filter and can act as a fan and heater and fan cooling so i bought it. Well i got home set it up and was pretty dissapointed the product feels extremely cheap like if you have hard wood floors it break or dent if tipped over. For paying a premium for a fan pretty much it has nothing else different from a regular fan/heater its cool and heat feature is cool and it is probably the best looking fan on the market thats pretty much all it has going for it so I ended up buying the shark hc452 and has all the features i wanted so if you are looking for a cheaper alternative that is an option and i actually really like it.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Quiet, great flow.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this thing, it’s quiet, the thermostat feature is great for kids rooms since you can set and forget. I wish the magnet tha held the remote on top was a little stronger, but a minor thing.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Excellent Fan and Heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this particular fan for a couple of months, and I wanted to review it now. This is an outstanding fan for year-round use, and it's an excellent heating system. The design is sleek and compact, the air flows nicely through the system, and a must-have. Just to let you know, I have owned my previous Dyson Hot+Cool Model (AM04) for 15 years or more, and it's still working like the day I purchased it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    Super silent and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super silent, warms up the room really quickly and saves on having the heating on all around the home. Can't wait to try out in the summer, I have no concerns it will provide cool air

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Portability

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson Hot+Cool Tower Heater & Fan we bought. We wanted one upstairs and one downstairs so we wouldn't have to carry it up and down. We love the ease of operation and the speed at which it reaches the temperature it is set at. We will never be without one!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    This heater is effective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heater is warm and quiet. You only know it is on by the warmth it provides. The remote is easy to use and not confusing. We like it.

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance, Heating performance

    Rated 5 out of 5 stars

    A unit which gives off air flow and heat!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit gives off a great deal of heat, the fan is completely adequate and so far I am loving this unit. It looks inviting and is not too combursome.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Small, effective and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe heater option with sleek look and very effectively gets room to the desired temperature. Would recommend for sure, may consider a second one for other rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Portability

    Rated 5 out of 5 stars

    Dyson heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heater really puts out alot of heat. It compact and easy to move from room to room.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    Compact, Powerful, and Efficient Co

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson heater is excellent—small but powerful! It heats rooms quickly and evenly, with a sleek design and quiet operation. Energy-efficient and safe, it's perfect for cozy, comfortable warmth.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool AM09 Tower, Heater and Fan. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these for my wife and myself and we both like the way this performs. Though we’ve only used the heating function so far, the fans made rooms of 120 square feet comfortable in a fairly short period of time and would cycle the heat on and off to keep the room comfortable for as long as we need it. We both work at home a few days per week and these are working out to be an efficient way to keep our home office is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Size

    Rated 5 out of 5 stars

    Happy customer with this heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this heat/fan function heater. Good quality & good deal price. Small and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    Treat yourself to the Best Fan/Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Tower fan/heater has exceeded my expectations! It is so quiet and does such an amazing job cooling/heating the room we use it in!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 4 out of 5 stars

    Worth it on sale? Perhaps!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can warm an enclosed small to medium room but can’t cool down a room. The cooling feature is more like a regular fan. Pricy but nice. Wish had more physical buttons for features on the unit for ease of use but need to grab remote for easy access to all the features. Got on sale for $300 plus tax.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Noise level

    Rated 5 out of 5 stars

    Heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet, and warm. Little concern about grandkids/dog playing in the vicinity.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Portability

    Rated 5 out of 5 stars

    Quality is always worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing heater and cold air by Dyson. Quick and efficient air system for any necessity. Practice to move whenever you need and easy to use it either with timer..I'll say.. what else?!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Size

    Rated 5 out of 5 stars

    Great Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan can heat and cool a room. Two functions in 1 fan is amazing. Also, I have 2 tower cooling and this one is much smaller and still very efficient. A great fan.

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance, Heating performance

    Rated 5 out of 5 stars

    Perfectly perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fan I’ve ever bought. Cools and heats makes it useful year round.

    I would recommend this to a friend
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