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Customer Ratings & Reviews

Model:
664610-01
SKU:
12471355
$529.00

Customer reviews

Rating 4.6 out of 5 stars with 370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 370 reviews
  • Rated 5 out of 5 stars

    Overpriced but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend's kid who lives in a house that has mold. It's cleared the air for her kid to sleep through the night and she stopped coughing so much. Now she's able to breathe well. I'm not a fan of the price, but my friend is super happy and her kid's health is the most to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson air purifier with both heat cool air fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson works very well. Easy to understand, but haven’t had it long enough to need to change or clean anything. The one complaint I would have is that the display screen is small so if you don’t have great eyesight it might be difficult to see it. All in all a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an enclosed porch that was turned into an office. The heat aspect is incredible. Quickly blows hot air and fills the room. The cooling part isn't much beyond a normal fan. The fan speed is very high to it does help cool you down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good air purifier,very work if you need get fress air at home

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best investment, my room feels way better and i no longer wake up with a runny or bloody nose from my apartment’s heater. Cools and heats incredibly 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarcI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a portable heater you don have to worry about it heating a good size room. Kind of pricey but you get what you pay for

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Marcl, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, heating and cooling purifier that works so glad I made this purchase.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Sleep well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my inlaw, she 85 years of age, and was suffering from the heat. Thanks to your product, now she is able to rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Both settings are great. Fam is a little loud for my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, it acts as both heater and AC, I use it a lot for these purposes

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Aiya, thank you for providing your great feedback! We are delighted to hear that your Dyson - Hot+Cool Gen1 HP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Early Christmas present to Me!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for to cool a heat my room. Added bonus clean the air I breath. Sleeping like a baby!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revtac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation with dependability to both sense and meet the current demand. Everything you’ve come to expect with a Dyson product. Living up to its name since its the best you can forget the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson combo works good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and heats my office very nicely... Summer time Im not quite sure yet, I'm pretty certain it will also work to cool my surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cool and heat features. Handy remote is a bonus. Helps to control room temperature at your settings. Would highly recommend and will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price, just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Dyson tower purchase we have made starts with price trepidation, but there are truly no competitors to these superior products for automatoc fan and hear options with true integrated HEPA filtration. A must have for homes with shedding pets. Bonus: we never need to dust as often in rooms where we have these fans. Id reccomend waiting for a sale, this model often is available at a discount from Best Buy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for your detailed and positive feedback on our Dyson - Hot+Cool Gen1 HP10 Purifier! We understand that the initial price can be a concern, but we are delighted to hear that you find the quality and features, such as the automatic fan and heater options with integrated HEPA filtration, to be unmatched. It's wonderful to know that our products have made a significant difference in your home, especially with shedding pets and reducing dust. We appreciate your recommendation to wait for a sale, as we strive to offer the best value to our customers. If you have any further concerns or queries, please reach us via askdysonus@dyson.com We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Very quiet and useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product!! Love it. Very quiet and useful product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater works amazing! So quite! Nice design that adds as a upgraded fan version to any room!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Crystal, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Best Buy Employee

    Rated 4 out of 5 stars

    great high end heater

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Heater! it feels great! got it for this very cold winter a bit expensive but you get what you pay for!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Mezmer, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Hot+Cool Gen1 HP10 Purifier. Your comments are invaluable to us as we strive to enhance our products and services continuously. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Rated 4 out of 5 stars

    Best Buy Provided Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these from Best Buy several months ago and it recently failed. Dyson's US website does not recognize this product for reasons that aren't clear so I was unable to get help from them with warranty coverage. I took it to Best Buy, who tried to help me get through Dyson's website but they also had the same issues. The manager offered to refund my money which was awesome. I really like Dyson products but they need to get their online support fixed.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello. Andy thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your Dyson product and the challenges encountered with their online support. We understand how frustrating this must have been for you. Your feedback about Dyson’s online support is invaluable, and we will pass it along to ensure improvements are made.
      We value your loyalty to Dyson products and hope to continue serving you in the future. For any future queries we would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal

  • Rated 5 out of 5 stars

    Used for heat works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for heating a 150sqft room highly recommend

    I would recommend this to a friend