Customer Ratings & Reviews
- Model:
- 664610-01
- SKU:
- 6550470
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the heating and air quality features of the Dyson Hot+Cool Gen1 HP10 Purifier, with many praising its effectiveness in warming rooms and improving air quality. The quiet operation and ease of use are also frequently cited as positive aspects. However, some customers find the price to be a significant drawback, and a few have expressed concerns about the cooling performance and fan strength.
This summary was generated by AI based on customer reviews.
Dyson Hot/Cool air purifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for heating and cooling, although I haven’t noticed a considerable difference in air quality. In ways I feel like if you purchase this it’s more for the brand rather than the quality.
No, I would not recommend this to a friendLow noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low noise i can barely hear the voice. Has a lot of information on the display
I would recommend this to a friendAwesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I have 3 in my house now. Great for kids room
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, we love Dyson products. This the 4th purifier we got.
I would recommend this to a friendDyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson fan is incredible and does exactly what you want it to do
I would recommend this to a friendHeat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing works great. My wife loves it. She sets it by her chair every morning.
I would recommend this to a friendAir purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas present. That’s all I have to say
I would recommend this to a friendWorks as it should.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. She would have one in every room.
I would recommend this to a friendAwesome performance Dyson hot and cool purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome performance by Dyson hot and cool air purifier!
I would recommend this to a friendFair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite good in blowing heated air, not sure for cool air yet
I would recommend this to a friendNever Heated Anything
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize I was mostly getting an air purifier with a fan and a little heat. My brother has a couple of small little space heaters ($50-$100) and they do a fine job heating up his much bigger area. So when I invested in the $500 one to use to heat my much smaller area I had big expectations. The issue is it just never warmed anything up. If I put my face right up to it I can feel some heat emanating but nothing in the room and the higher I increase the fan power it just blows lukewarm/cool air on me. I actually got colder using it. I'm surprised people said this could heat up a room. I have it on max heat and the temp. reading hasn't change at all in over an hour. Again, my space is not that big. My brother with his high ceilings and $75 vornado is nice and toasty to the point we have to turn it off after a while because it gets too warm (for us, not the vornado). I'm contemplating picking up the non-air purifier version just to see if there is any difference or maybe I just got a busted one.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Alex, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Hot+Cool Gen1 HP10 Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email toaskdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Premium price for fancy life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged for premium product, got a very average and basic fan. If you want to be fancy this is it otherwise no need to pay this much for air
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I purchased this in December and it melted in March. I had to pay to send it back to Dyson as it was under their warranty. They did send me a replacement machine back but overall feel like it should have lasted longer.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We're deeply sorry to hear about your experience with the product. We completely understand how frustrating and disappointing it must have been to face this issue and go through the return process.
We truly value your input, as it helps us ensure better quality and service for our customers. Please email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter.
Seeeeeeeeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not blow cold air like the guy at best buy said.. Had to bring it back.
No, I would not recommend this to a friendNo app control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all it works well but i don’t like the fact that this model can’t be connected to the app.
I would recommend this to a friendThey sent me a used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work properly thermostat didn't work. They sent me a used item. When I called customer service they told me someone else had owned it. If it worked I think it would be a great product but a bit pricey for my budget. Of course much less of a fire hazard. I returned it and that was a bit difficult but finally got a refund after I called my AMX office.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
In house fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For price the product is crap. Fan speed is pathetic. You can hardly feel it’s on if you are on other side of room. You can get decent ungraded fan for 20% price and far better performance. Just Brand name but poor quality. Return the product within 1 week.
No, I would not recommend this to a friendNOT GOOD.!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heat quality is not good. The heat quality is poor. Additionally, it emits a strong odor into the room. The odor is so intense that when it warms up, your throat burns while breathing. Therefore, I am not satisfied with the product.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Negative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air it blows it’s like a regular fan. Might as well buy a regular fan for cheaper. Do not recommend
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good quality. Air blow really low and good only for back up fan
No, I would not recommend this to a friend