Customer Ratings & Reviews
- Model:
- 664610-01
- SKU:
- 6550470
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the heating and air quality features of the Dyson Hot+Cool Gen1 HP10 Purifier, with many praising its effectiveness in warming rooms and improving air quality. The quiet operation and ease of use are also frequently cited as positive aspects. However, some customers find the price to be a significant drawback, and a few have expressed concerns about the cooling performance and fan strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air qualityCons mentioned:Price
High quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it Dyson is good quality but kind of expensive
I would recommend this to a friend - Pros mentioned:Design
Sent me a used product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the design researched it in CR, reviews etc, Best Buy failed me. They said it was new and when the box arrived it looked rewrapped. No intrucyions inside the box i printed them out. The heat wasnt working properly. I called Dyson got awonderful customer service person. She agreed it wasnt working properly and offered to have it repaired. When she put the serial number in she gave me a date from 2023 it was purchased. I told her it was purchased 10 days ago. Best Buy showed it as new. They sent me a used and defective returned product! They didnt even fix it! I told her i wanted a new machine. So now i can pack it up and they will pick it up or return it to the store. A new product wont be in the store for 8 days. I will return it to the store nd get a full refund and purchase a new one. If i have problems with the new one will return it and buy another brand. I really like the design so hope i can purchase a NEW ONE!! That works. Best Buy your ethics at the store this was sent from lacks integrity to send a used as new product is unacceptable. My trust in you has gone down hill. Buyer Beware!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Shashana, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Hot+Cool Gen1 HP10 Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
- Pros mentioned:Heating
Dyson air purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. Love the heat and cool settings!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hot+Cool Gen1 HP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Help with heating one's house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dyson Hot/Cool purifer. It's my second Dyson heater/cooler unit. It heats very efficiently and I love being able to use the remote control from across the room to control it. Instead of having to heat the whole house, I use it to make the room I'm in comfortable. Highly recommend.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
win-win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift to my wife who suffers from allergies and because of that no more allergy meds for her! I use it also to keep me warm during game nights with my buddies.
I would recommend this to a friend- Pros mentioned:Heating
Dyson TowerHeater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great heater! It exactly what we were looking for.
I would recommend this to a friend Unable to Turn on Heat through the App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product but I had to take it back. I bought this as a backup heat source in my full time RV where I live extended stay for work. I wanted it so when I go home for 2 weeks, I can see the heat levels in the camper and adjust if needed to prevent frozen pipes. Plenty of heat for my 42 foot toy hauler, great airflow, quiet performance. However, simulating a power outage and then back on again, I could not get it to return to "heat" mode through the app. Kept getting the message, "server unresponsive", It would change fan speeds, oscilate and turn off but heat would not come back on unless I did it with the remote or manually. No need to pay the extra bucks for functionality that was INOP. Shame really because it was fine except for that.
No, I would not recommend this to a friend- Pros mentioned:Air quality
Great but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan and purifier that also looks modern and goes with any home decor
I would recommend this to a friend - Pros mentioned:Air quality
Dyson purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift. They love it, the air is so clean and crisp.
I would recommend this to a friend - Pros mentioned:Noise level
Typical fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions for use are worthless unless you don't know to not use it in the shower. It is quiet, heats nicely, but I really doubt it has any purifying qualities. For the price, this is not a good buy.
No, I would not recommend this to a friend LOVE IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made! Keeps my bedroom at the correct temp!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Buy this fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited to write to comment. This filter w/ with heat and cool function really works well for our application. We have a great room that is about 700 sqft and temperature maintain very well.
I would recommend this to a friendDyson heater review , nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and performance , prize was good
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Carlos, thank you for providing your great feedback! We are delighted to hear that your Dyson - Hot+Cool Gen1 HP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Bad Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and got issues within a month. It does not even start. Wrote an email to Dyson Customer service. They never replied me. Their wareanty and customer service is not trustworthy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .That's not the experience we want you to have and we're eager to help.
Please reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Adam
Dyson Customer Support