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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,469 reviews
  • Rated 4 out of 5 stars

    Great heater/a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works and meets my sons needs. Dyson is a good product

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan projects the weakest air flow altogether; It's OVER-PRICED and I believe the Vornado Fan is MUCH STRONGER and half the cost in purchase.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello AutoCharger,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson HP01 Hot+Cool purifier. With the Dyson Air Multiplier technology, the HP01 purifier is designed to provide a steady, stream of air, cleaner than what it intakes.

      It's very peculiar to be experiencing the weak air flow, and we'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son totally love the Dyson hot and cool purifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. I have had no problems using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not value of money. Filter cabin is not sturdy good size for small room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have enjoyed for warmth and coolness my dog likes it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This versatile air purifier does the trick. It is quiet and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but my living is not enough to getting warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well as advertised but does not cool entire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but does not cool entire room of 300 SF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Worth every penny quality at its best

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 2 out of 5 stars

    Awful heater, great fan and air purifier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great as a fan and air purifier, it sure moves a lot of air. But the heating feature doesnt work very well, I was trying to use it in a 250 sq ft bedroom and didnt heat it very well.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Tyler, this is Kelly with Dyson. We're glad to hear that thus far in your use, with fan/purifier mode, that you've found the HP01 Pure Hot + Cool to move air so efficiently. We would expect to hear the same while your machine is in heat mode. You do have 10 airflow speeds to select from, as well as the ability to set the temperature up to 99 degrees. We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We're keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great....if you live in a 1x1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this product because it is so beautiful. For $500, there's no excuse for it not heating more than 4" at max speed. It is very possible I purchased a defective product. If so, I'll update my review after exchanging. My heater currently doesn’t work in my apartment and thought this being a 3 in 1 would be a great purchase. PROS: Very good design Multi-purpose product CONS: Heater is very lack luster. $500 – Expensive for no good reason (with my experience)

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Ughh,
      Thank you for your review. This is Miella from Dyson. We're so sorry to hear of the issue with your Dyson HP01 purifier. This is indeed peculiar as our machine's Dyson Air Multiplier technology ensures a strong, steady stream of air that can reach up to 13 feet away. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected for the price tag. Should have listen to the reviews. Do not recommend buying this product for the price.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience with your HP01 thus far. You didn't mention in your review what issues you're having, or concerns you have. Please consider getting in touch with us at askdysonUS@dyson.com, and we'd be glad to assist.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Air. Movement. Rotating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction within a week of use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this. After less than a week, it makes clicking noise when it oscillates. I have three other Dyson fans and none of them makes clicking noise.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing problems with your Dyson HP01 purifier. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Heating

    Rated 2 out of 5 stars

    “+ Cool” is an afterthought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan doesn’t work as advertised for “cooling” a room. Hope it works for “heating” a room in the winter. Save yourself the money and buy a cheaper, more effective fan.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for your review. the Dyson HP01 Pure Hot + Cool is a 3-in-1 air purifier, which provides options for personal or diffused heating and cooling. The 360-degree HEPA filter clears 99.97% of allergens from your air. Air conditioning units and the Dyson Air Multiplier™ purifier fan are two very different products that work in very different ways. An air conditioner refrigerates the air it supplies, allowing the air in the room to be made cooler than the ambient temperature outside. The Dyson Air Multiplier™ fan cools a person by moving air over and around them.

      Both heating and cooling modes allow you to select airflow speeds from 1-10. In heat mode, the temperature can be controlled, but since the fan does not cool like an AC unit, a set temperature cannot be set. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    The heater part works okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an over priced heater with an underwhelming fan and air purifier, u could buy three separate things for a lot cheaper and better functionality

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Marlon, this is Kelly with Dyson. We're sorry to learn you've been disappointed with your HP01 Pure Hot + Cool Air Purifier. Dyson Pure Hot + Cool Link features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.

      Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.  We would value the opportunity to ensure that your purifier is performing as designed. Please feel free to email [email protected] we are happy to provide you with support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid looks cool but skip it. Go with something else

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dries out the air. You must have a humidifier to be at to breathe easier. It's a dry air. This product is over price. The heat is ok, it does take a bit longer to heat up a room.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Moes, this is Kelly with Dyson. The Dyson Pure Hot + Cool air purifier will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 180 degrees, which helps project purified air around the whole room. We're sorry to hear that in your use, you've found this unit to be so drying to your room air. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We're keen to learn more about your experience to provide support. Please feel free to reach out to us directly at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality

    Rated 2 out of 5 stars

    :Not really what you want it to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More air purifier than heater, this isn’t really going to effectively heat an 800 sq ft area, more of a desk workspace area. The fan is functional and probably helpful in summer.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear that in your use with the Dyson HP01, you didn't see more benefit from the heater function. Along with 10 airflow speeds you can choose from, you're also able to set your target room temperature up to 99 degrees. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US