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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,469 reviews
  • Rated 4 out of 5 stars

    For the money, could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything negative except I'm not sure it is worth 499.00. I don't notice that it cleans the air as I have allergies and my allergies aren't better after a month. As a heater, I don't think it's better than my Lasko infrared heater and doesn't heat as well. I will keep it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around nice product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, heat and cool. We'll see how durable it is, although I have another Dyson fan I've had for a few years and it's still going strong. It's a bit pricey, but I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a want, a need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this purifier. On the lowest setting it makes a clicking sound but other than that it’s powerful and I look forward to many more years of clean air!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase!!!! I didn’t want to spend the money but my allergies has so improved from this. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product I like this. I really this product. I fell my nose Ok when I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My allergies are gone! Dyson - HP01 Pure Hot + Cool Air Purifier performs the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well made!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is very nice. Unfortunately it didn’t help enough during the heat wave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have ours for a year in its still works great, we’re planning to get another 1..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Gets rid of Smells.................

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Dyson doesn’t stand by their products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from these fans they are extremely expensive and only last less than 3 years and they will give you an h2 code which means you are out of $500 dollars. Not to mention 2 filters a year @ $60+ dollars so a total $800+ dollars for Dyson to tell sorry you’re past the warranty. Just google Dyson h2 code. Save yourself the hassle and money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In my opinion it’s too expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the design , gets noisy, gets smelly , and the thermostat works in a weird way . One of the worst boys I’ve done this year.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Yasser, this is Kelly with Dyson. We're sorry to hear that you're having some issues with your HP01 Pure Hot + Cool. We'd love to help provide diagnostic and troubleshooting support for you. Please get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Won’t be Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised…. Great tabletop fan during summer, but even nicer rotating fan now that fall temps are showing up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete air purification

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device both heats and cools and the remote is easy to use. It also pivots and rotates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent product. We always love Dyson! It's good for collage student to use in their dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works well would recommend to others functions well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    High price and underwhelming performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are going through a heat wave in CA and we bought this because of all the reviews. After much thinking because of the price we decided to pick it up today since there was a sale. well $430 later we plug it in and we could barely feel the air sitting 5 feet away from it. I mean this is priced really high for a fan and we really expected a more powerful stream of air. At the highest setting on direct stream and total disappointment. Compared to another tower fan that was 1/5 of the price this was just underwhelming. Needless to say we are returning it tomorrow. Also not as quiet as you think, on the highest setting it is as loud as our normal fan so just keep that in mind when buying it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Wahwah,
      This is Miella from Dyson. Thank you for your review. The HP01 is QuietMark accredited and is the only purifier on the market with this accreditation, so even on the highest setting, it should still be on the quieter side. As well, the highest setting should also perform a very steady stream of air so it's peculiar are the fan is not giving you the airflow as expected. Your machine is backed by a 2-year limited warranty and our experts are keen to assist. Please do not hesitate to reach out to us at [email protected] and we would be happy to help.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Good to not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product a little over two years and now the higher fan levels cannot be reached. I'm trying to figure out if the filter is clogged but we don't use the machine enough to think it is clogged and visibly it does not appear to be the case. It's a good product but at this price point, I would expect better and more durable performance.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Thomas, this is Kelly with Dyson. I'm sorry to hear that you're having some trouble with your HP01 and getting that to switch to higher airflow speed levels. I'd be curious to learn more, and get a better understanding of how the machine is behaving when you do try to adjust to higher airflow speeds. Please get in touch with us at askdysonUS@dyson.com and it'll be our pleasure to troubleshoot this further with you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    This is perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to sleep with a fan on because I get hot but the girl doesn’t like the noise from fans so I got this and it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Loud high pitched noise out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in a black friday sale. Out of the box, was pleased with the quality of fan and ease of controls. But there is a high pitched whirring sound from the fan even on the lowest power setting. I tried reseating the filter but nothing seemed to fix it. It's too loud to ignore and I'm returning it immediately.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Clara, this is Kelly with Dyson. We're glad to hear that right out of the box, on your initial use, you were so happy with the performance and quality from your HP01 Pure Hot + Cool. We would not expect there to be any type of loud, high-pitched or whirring type noise. While I understand you are intending to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very strong product very good look very helpful is super

    I would recommend this to a friend