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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,469 reviews
  • Pros mentioned:
    Ease of use, Heating

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had the unit that long but so far it seems to heat up pretty good. It is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise..very quite and working great so far. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent fan does the job and is a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Received a Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the purifier in the mail, I installed it and it immediately had a C4 error displayed and wouldn't do anything. I couldn't find anything online about that error so I called Dyson's customer service. After about an hour of being on hold and then talking to a rep, I was told I had to return it and they would immediately ship out a new one when they showed the original as being shipped. They didn't ship a new one out until two or three days after they had already received the defective one. Took two to three weeks to finally get a working purifier. The product itself seems nice as long as you get a working one. The heater function works great and puts out a pretty good amount of fresh air.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Steve, this is Kelly with Dyson. We are sorry to hear that your Dyson HP01 Pure Hot + Cool arrived not working. While this is not something we would ever expect to occur, I'm happy to share that we do have Dyson experts standing by to assist in the event that support is ever needed. We include our contact info directly on our machines, as well as make ourselves available via live chat on the Dyson website as well as through 24-hour email support. Also, as a reminder, Dyson backs all new air purifiers from an authorized retailer with a free 2-year guarantee. While I understand you have already taken the time to reach out for support with the problem, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fan heater air purifier. Easy to use looks great

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Excellent air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air feels cleaner, and I like the cooling very much. Im very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Fan
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fan is great, very pricey but It really makes the room feel better.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit this is an expensive heater/cooler however it is well worth the money. This will warm a room in no time and it is a cozy kind of warm. The Air purifier is a plus that actually makes a difference as soon as you turn the fan on.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Nice air purifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit. Put it in our baby room and it keeps it just the right temperature using the thermostat. Comforting as well knowing that she is breathing clean air! Just recently changed the filter for the first time which is recommended once a year and it was very simple and easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    save money on furnace costs, love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children are obsessed with this heater. They use it every day several times a day during the cold winter months especially. I love it as well as it warms my cold feet in winter months. It also saves a ton of money because it heats the whole room and I dont need to use my furnace as much at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fan
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan itself is wonderful but the price doesn’t match the quality...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Costly, but well worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Dyson (any Dyson) has always seemed extravagant to me. I bought this space heater and have to reconsider my view. It is quiet, pet-proof and the blue looks fabulous. All my other heaters are being given away. Spend your money on this line of heat/cold products. You will not be sorry.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great filter/fan for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but expected for Dyson product. Handy remote.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air purifiers really good. The hot and cool air works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Excellent for the air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air purifier. Very pleased with the coolness as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use it. I will buy more because it very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What’s up with 50 minimum characters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit work’s great price. Ppppppppppppppppppp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but very expensive to not include connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Just set it and forget it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We suffer from bad allergies. We run our purifiers nonstop. We have all noticed that we aren’t as congestion, especially in the mornings, with our air purifiers running. This one has the added bonus of being able to circulate the air forward or backward and choose between a fan or heat.

    I would recommend this to a friend
  • Pros mentioned:
    Heating, Noise level

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Heats and cools room effectively and quietly.

    I would recommend this to a friend