Customer Ratings & Reviews
- Model:
- 306982-01
- |
- SKU:
- 6373041
Customer reviews
Rating 4.5 out of 5 stars with 2469 reviews
(2,469 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Oscillation
Rated 2 out of 5 stars
What happened to Dyson Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was going to be my second Dyson. All was working fine until I put it in oscillating. It kept clicking. Tried calling Dyson help was nonexistent. Returned it.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Cons mentioned:Price
Rated 4 out of 5 stars
Works great. Electrical bill will go up.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan. Works perfect. My mom coughs less with it. Only issue is it didnt tell me that my electrical bill almost double. She uses it 7 to 8 a day. Like 2pm to 9pm or 10 pm. Now she only use it few times a week. Filter little pricey. But you can get it at bed bath beyond for cheaper with coupon.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
No, I would not recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Clean Quiet Heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a small office. Expensive but it does double duty as a filter. The low settings result in a quiet running fan with nice direct heat. Magnets on the top of unit are great for remote placement.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Cons mentioned:Oscillation
Rated 2 out of 5 stars
NOT the best heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to heat a small area less than 300 sq ft. Stops oscillating even before desired temperature. I would return if it were from Amazon, but Best Buy's return window is so small.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing problems with your Dyson HP01 purifier. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Summer
Dyson Customer Support
- Pros mentioned:Air quality, Heating
Rated 3 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these. One of them reacted slower than the other so I returned the slow reacting one. Other that that the one that wasn’t slow is a great heater, fan and purifier. I am not disappointed at all with this purchase
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jamie, this is Kelly with Dyson. We're sorry to hear that you had issues with one of your HP01 Pure Hot + Cool air purifiers. We're glad to hear, though, that other than this issue, you've been happy overall with the performance of this machine. We would value the opportunity to learn more about your experience and assist with any questions you may have. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
Rated 4 out of 5 stars
Yes but Maybe!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy but still good for my Living room! A bit expensive and I will probably will not buy a 2nd, this is was astill good purchase in the summer! I would not buy it if you are looking to cool yourself but will revisit later in the Winter with the heating!
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Not worth the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying to buy a gift for my grandmother so I decided to get her something. So i bought this fan but man was I disappointed. This Fan may have an air filter but the effect is not noticeable. The power of this fan was very underwhelming for this kind of price for a fan. It barely does better than a $20 Box fan. I returned it with no issues, but man big price doesnt always mean better
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Pros mentioned:Heating
Rated 5 out of 5 stars
Very efficient device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really helped ease the allergy level for mu daughter and I, the heat function also is very useful during Winter time. I would rather pay more to get the heat+ cool functions
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend Rated 5 out of 5 stars
Weather Saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the top blue one or the small room. It still covers 400 ft.² but this little silver one has heat as well. I am happy with it it doesn’t take a lot of room so I am very comfortable thank you
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend- Pros mentioned:Heating
Rated 5 out of 5 stars
Awesome fan/heater
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fan. Its pricey but for what it does it worth it. It both cools and heats. Doubles over as an air purifier. It will not replace a traditional A/C. But it will keep you much cooler than a traditional fan and makes a whole let less noise than one
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
My small heater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using it today. I wish it would blow out more air. I got it on sale. I wanted the silver color but they were sold out in my area. I like the timer, it will run up to one hour, and I like that it has a temp setting. But for the money it should push out more air.
I would recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Love but had some issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what I needed, took the chill out of the air during those really cold winter nights when our apt baseboard heat just wasn’t cutting it. Perfect for summer to help circulate the air conditioning around the house. But! It stop rotating and I’ve only had it less than 6 month
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson products are amazing, I would definitely recommend purchasing this for your home/room/apartment. I know the price can make your think but it is worth it. Plus by the time you replace those cheap ones that burn out. You will have paid for one.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Fan and heater
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fan. I've used it in the summer strictly as a fan to help cool down the living room, and in the winter as a heater to help warm things up a bit. It does both functions well.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Pros mentioned:Air quality, Ease of use
Rated 3 out of 5 stars
Great if you need to cool or heat a medium size ro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is convient for additional cooling or heating a medium size room or smaller. It’s a little complicated to set it up but once it is setup it becomes easy to use. I like the variable fan speeds and the fact it purifiers the air too.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for sharing your review. We're happy to hear that you have been pleased with the fan airflow speeds and the added benefit of air purification, from your Dyson HP01 Pure Hot + Cool. We're sorry to hear you found the setup of this item to be complicated. This is certainly not what we would expect to hear, nor the experience we would ever want or expect for any of our valued owners. We would value the opportunity to learn more about your experience to provide you with support and have this looked into further. Please consider emailing us directly at [email protected]. We are look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Doesn't heat up the room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how compact and light the fan/heater is. The power cord is pretty thick and looks to be well made. The fan portion works pretty well, but for the price I paid, the heater does not do such a good job heating up my living room. The heater/fan I purchased at Costco for $100 does a much better job with heating up the room. I'm not bashing the Dyson as far as built and quality goes, but because it's over $400, it's not worth it. Also, the unit does not work without the remote. You can manually turn on the fan, but it will only turn on to the last setting. So if you had it on the fan and try to switch it to the heater, you won't be able to switch it without the remote. The remote is also very small and light, so don't lose it.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review. We are glad to hear that you've been impressed with the compact size of the Dyson Pure Hot + Cool, and how well the fan functions. How well the machine heats can depend on the size of the room you're trying to heat. In larger spaces, and depending on environmental factors, it may take longer to achieve a desired target temperature, than in a smaller area. You do have 10 airflow speeds to select from, and can also change the target temperature all the way up to 99 degrees.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Heating
Rated 4 out of 5 stars
Nice little fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 5th dyson fan, and it works like the others. The only issue is that it doesn't seem to be as quiet as the other dyson's, even at level 3. However the heated air is very gentle and does not feel like a heater. I am looking forward to using it over the winter.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bring this thing everywhere with me it keeps my bed cool all the time and then when it’s cold outside it will bring a good amount of heat to the room and raise the temp of the room by 2 degrees easily
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend - Pros mentioned:Heating
Rated 4 out of 5 stars
Nice fan, great room heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. The heat setting is nice for taking the chill out of a room on those cold winter night. The oscillating setting is much louder than I would have expected for a fan in this price range.
I would recommend this to a friend - Pros mentioned:Fan
Rated 3 out of 5 stars
You're paying for the name....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product at the recommendation of a colleague. Let me start with the Air Purifier. I don't know if my air is any cleaner or not. I didn't buy the model that has the App and the display on the machine so there is really no way to know if this product is purifying my air or not. As for the heating portion, I am a little disappointed in the heating ability. I turn it all the way up to the max blower speed and the max temp and this thing blows luke warm air. Not what I paid $400 for. The normal fan without the heater seems to have much more power and am satisfied with this feature. I really bought this for the heater with a bonus of it being an air purifier. Very underwhelmed with the heater.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Timmy, this is Kelly with Dyson. I'm sorry to read from your review that you've found the heater function of the HP01 Pure Hot + Cool to be so disappointing. This sounds unusual to hear that you weren't feeling the benefit of heated air. With built-in thermostat control, you have the ability to adjust the room temperature up to 99 degrees Fahrenheit, and have adjustable airflow speeds of 1-10. Your machine will blow heated air until your room reaches the target set temperature (for example, 73 degrees), and once it hits that target, the machine will go into standby.
It does not sound like your HP01 is performing as it should. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
